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The Windmill - Werrington

Ash Bank Road, Werrington, Staffordshire, Stoke-On-Trent, ST9 0DT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right side of the venue.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located to the right side of the venue.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations, to the right side of the venue.

Parking

Access To Main Accessible Entrance

  • This is the access route to the accessible front entrance.
  • The most accessible route has step-free access via a ramp.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides.
  • There are no doors to open along the most accessible route.
  • This route has uneven surfaces.

Main Accessible Entrance

  • This entrance is located to the left side of the venue from the rear car park.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 78cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Bar

  • Location and Access View
    • The bar is located to the left side of the venue after entering.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the bar.
    • The height of the bar is 104cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has colleagues who can provide assistance with ordering.
    • Full table service is available on request or via an online app.
    • Menus are wall-mounted, available on a board, handheld and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, high tables, long tables and booths.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to there being different types of lights in the space.

Restaurant

  • Location and Access View
    • The restaurant is located to the right side of the venue after entering.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • This area has a bar where food and drink can be ordered.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the bar.
    • The height of the bar is 104cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has colleagues who can provide assistance with ordering.
    • Full table service is available on request or via an online app.
    • Menus are wall-mounted, available on a board, displayed on the counter, handheld and available on a mobile phone app.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the majority of the seating area.
    • There is stepped access to the raised restaurant seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, high tables, long tables and booths.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to there being different types of lights in the space.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right side of the venue after entering.
    • The distance from the entrance is 6m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial, written text and 'Not All Disabilities Are Visible' signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 77cm.
    • There is a second door.
    • The door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 72cm.
    • The door has no lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 140cm (width) x 155cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 100cm (from the side of the toilet pan to the wall).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 41cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a high colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There is one coat hook.
    • The coat hook is 150cm from the floor.
    • The height of the baby change facility when in use is 95cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The baby change table is in the vestibule between the first and second door.

Outdoor Seating Area

  • Location and Access View
    • There is outdoor seating situated at the front and side of the venue.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • This route has uneven surfaces.
    • There is step-free level access to this area.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the majority of the seating area.
    • There is step-free access by slope to some oudoor seating areas.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There is background noise in this area.