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Hartlepool Art Gallery

Church Square, Hartlepool, TS24 7EQ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located at the rear of the gallery on the left.
    • The toilet with adaptations has a left hand transfer space.
    • Ambulant toilet facilities are located within the male and female standard toilets.
    • The male and female step-free toilet facilities are located along the left wall of the gallery as you enter.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the male and female standard toilets.

Parking

  • Car Park View
    • The car park is located to the left of the gallery accessed from the A178.
    • The car park is open air/surface.
    • The car park surface consists of concrete.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 31m from the entrance.
    • The most accessible route from the Blue Badge parking has uneven surfaces.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and staff permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance

  • This entrance is located in Church Square at the front of the gallery.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 120cm.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 146cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located on the right as you enter the gallery.
  • The distance from the entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 80cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny and patterned.
  • Lighting levels were low at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were low at the time of the survey.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are over 180cm.
    • Some flooring is shiny and patterned.
    • The visual contrast between the shelving and floor varies between low and high.
    • There is no (or very little) background noise.
    • Signage is not provided.
    • Lighting levels were low at the time of the survey.
    • The shop is located at the front of the gallery as you enter.
      The reception counter is also the shop counter.
    • The venue has a payment counter.
  • Payment Counter View
    • Signage is not provided for the counter.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 80cm.
    • The card payment machine is portable.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • Lighting levels were low at the time of the survey.

Eating and Drinking (The Vestry Cafe )

  • Location and Access View
    • The Vestry Cafe is located at the rear of the gallery.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menus are handheld and wall-mounted.
    • The following dietary requirements can be catered for: vegetarian, dairy free and gluten free.
    • The following are available: takeaway cups, takeaway cutlery and drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the left of The Vestry.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny and patterned.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were low at the time of the survey.

Area (Play Space)

  • The Play Space is at the rear of the gallery on the right.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • Facilities available in this area include: a play area where children can touch feel and learn with interactive toys, books and art.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny and patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: sofas and chairs without armrests.
  • Furniture available in this area includes: tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were low at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located at the rear left of the gallery after entering.
    • The distance from the entrance is 15m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 314cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 120cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 87cm from the floor.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.