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Hartlepool Marina

Lock Office, Slake Terrace, Hartlepool, TS24 0RU

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Access Guide

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Introduction

  • Services / facilities within the grounds include amenity blocks, a marina and a lock office.

Opening Times

  • The venue is open 24hrs and Reception is staffed 24 hours per day.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool Railway Station.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Parking is free for visitors to the marina and berth holders. Parking pass can be acquired from the lock office.
    • The car park is located on the north and south Pier.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 359cm x 460cm (11ft 9in x 15ft 1in).
    • The nearest Blue Badge bay is 15m (16yd 1ft) from the the north amenity block entrance.
    • The furthest Blue Badge bay is 220m (240yd 1ft) from the the north amenity block entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is block paving.
    • The car park does not have a height restriction barrier.

Outside Access (Lock Office)

  • Entrance View
    • This information is for the entrance located at the front of the lock office building.
    • There is stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are easy to open.
    • The door(s) is/are single width.
    • The width of the door opening is 67cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 14 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Reception (Lock Office)

  • The desk/counter is 2m (2yd 7in) from the lock office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.
  • Comments View
    • Staff will come down to visitors for any information needed.
    • To gain staff;s attention, please telephone on arrival.

Sloped Walkways

  • The surface area is blocked paving throughout the Marina.
  • The Surface can be uneven in some places.
  • There are bollards in the car park and some footpaths.
  • Minimum widths between bollards are 126.
  • There are metal bridges that gain access to North or South, these footpaths have a width of 119cm.
  • The gates lock when Boat is entering the port.
  • When the gate is opening, there is a audible sound to announce the gates are opening.
  • There is Bench seating along the Pier.

Pontoon

  • The pontoons are accessed by ramp on each entrance.
  • The gradient of the ramp will vary due to height of the water.
  • The ramps each have handrails on both sides.
  • The ramps measure over 150cm width.
  • There is a crew lift at the end of the platoon ramp.
  • The pontoons are wooden.
  • They can be slippery when wet.
  • The pontoons can often move with the water.
  • The pontoons measure over 150cm wide.
  • The pontoons do not have any handrails.

Outside Access (North Amenity Block)

  • Entrance View
    • This information is for the entrance located at the front of the north pier mariner block.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 95cm.
  • Comments View
    • The door is key accessed only.
    • The key reader measures at 129cm.
    • It is censored on exit.

Toilet with Adaptations (North Amenity Marina Block - Right Hand Transfer)

  • There is an/are accessible toilet facilities in this area.
  • The nearest accessible toilet(s) is/are located inside the north marina entrance block.
  • Location and Access View
    • This accessible toilet is located on the right side as you enter through the north marina block entrance.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The key is not a radar key.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is easy to open.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 145cm x 233cm (4ft 9in x 7ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 89cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is not an emergency alarm.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is a/are general waste (with no lid) and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 169cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is not a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 88cm (2ft 11in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the toilet seat and pan.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.

Accessible Shower (North Amenity Block)

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located inside the accessible cubicle.
  • The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
  • The height of the seat is 44cm (1ft 5in).
  • Other facilities available include; dropdown rail.
  • There is not level access to the services from the accessible shower facilities.

Level Change (North Amenity Block)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located halfway into the accessible toilet/shower cubicle.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Standard Toilet(s) (North Amenity Block)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the right side as you enter through main entrance.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance of the north marina block.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the left side as you enter through main entrance.
    • The male toilet(s) is/are approximately 3m (3yd 10in) from the from the main entrance of the north marina block.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are good.

Standard Shower (North Amenity Block)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located in the female and male toilet areas.
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a shallow step.

Access Point (South Amenity Block)

  • Access Point View
    • This information is for the access point located at the south car park opposite the Britannia Building.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is difficult to open.
    • The width of the gap is 130cm.
  • Comments View
    • There is a key reader to access this gate.
    • the key reader measures at 154cm.

Outside Access (South Amenity Block)

  • Entrance View
    • This information is for the entrance located at Britannia house on the South side pier.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 75cm.
  • Ramp/Slope View
    • The ramp/slope is located at the front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • Entrance to South Amenity block is key fob access.
    • The key reader height is 139cm.
    • the button to exit is 133cm.

Toilet with Adaptations (South Amenity Block)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance to south amenity block.
    • This accessible toilet is located within the standard toilet area.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 135cm x 200cm (4ft 5in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 79cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 135cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • There is a medium colour contrast between the external door and wall.
    • There is a low visual contrast between the internal door and wall.
    • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a low colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.

Standard Changing Room (South Amenity Block)

  • The standard changing room(s) is/are approximately 5m (5yd 1ft) from the south amenity block main entrance.
  • The standard changing room(s) surveyed is/are located to the left (Female) or right (Male) as you enter the Amenity Block.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a deep step.
  • Comments View
    • There are 4 cubicles in total.
    • There is a slight ramp in the far end cubical.
    • The male toilets have similar changing rooms.

Standard Toilet(s) (South Amenity Block)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.