Access Guide
Introduction
- Services / facilities within the grounds include amenity blocks, a marina and a lock office.
Opening Times
- The venue is open 24hrs and Reception is staffed 24 hours per day.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Hartlepool Railway Station.
-
Comments
View
- https://www.northernrailway.co.uk/stations/hartlepool.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Parking is free for visitors to the marina and berth holders. Parking pass can be acquired from the lock office.
- The car park is located on the north and south Pier.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 359cm x 460cm (11ft 9in x 15ft 1in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the the north amenity block entrance.
- The furthest Blue Badge bay is 220m (240yd 1ft) from the the north amenity block entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is block paving.
- The car park does not have a height restriction barrier.
Outside Access (Lock Office)
-
Entrance
View
- This information is for the entrance located at the front of the lock office building.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are easy to open.
- The door(s) is/are single width.
- The width of the door opening is 67cm.
-
Step(s)
View
- The step(s) is/are located in front of the entrance.
- There is/are 14 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 19cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Reception (Lock Office)
- The desk/counter is 2m (2yd 7in) from the lock office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
-
Comments
View
- Staff will come down to visitors for any information needed.
- To gain staff;s attention, please telephone on arrival.
Sloped Walkways
- The surface area is blocked paving throughout the Marina.
- The Surface can be uneven in some places.
- There are bollards in the car park and some footpaths.
- Minimum widths between bollards are 126.
- There are metal bridges that gain access to North or South, these footpaths have a width of 119cm.
- The gates lock when Boat is entering the port.
- When the gate is opening, there is a audible sound to announce the gates are opening.
- There is Bench seating along the Pier.
Pontoon
- The pontoons are accessed by ramp on each entrance.
- The gradient of the ramp will vary due to height of the water.
- The ramps each have handrails on both sides.
- The ramps measure over 150cm width.
- There is a crew lift at the end of the platoon ramp.
- The pontoons are wooden.
- They can be slippery when wet.
- The pontoons can often move with the water.
- The pontoons measure over 150cm wide.
- The pontoons do not have any handrails.
Outside Access (North Amenity Block)
-
Entrance
View
- This information is for the entrance located at the front of the north pier mariner block.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 95cm.
-
Comments
View
- The door is key accessed only.
- The key reader measures at 129cm.
- It is censored on exit.
Toilet with Adaptations (North Amenity Marina Block - Right Hand Transfer)
- There is an/are accessible toilet facilities in this area.
- The nearest accessible toilet(s) is/are located inside the north marina entrance block.
-
Location and Access
View
- This accessible toilet is located on the right side as you enter through the north marina block entrance.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is easy to open.
- The width of the accessible toilet door is 82cm (2ft 8in).
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 145cm x 233cm (4ft 9in x 7ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has not got a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 89cm (2ft 11in).
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is not an emergency alarm.
- There is not a flashing fire alarm beacon within the toilet.
- There is a/are general waste (with no lid) and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 169cm from the floor.
-
Position of Fixtures
View
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are no vertical wall-mounted grab rails at the wash basin.
- There is a mixer tap.
- Taps do not have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 105cm.
- There is not a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 88cm (2ft 11in).
-
Colour Contrast and Lighting
View
- There is a medium colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the toilet seat and pan.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
Accessible Shower (North Amenity Block)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located inside the accessible cubicle.
- The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
- The height of the seat is 44cm (1ft 5in).
- Other facilities available include; dropdown rail.
- There is not level access to the services from the accessible shower facilities.
Level Change (North Amenity Block)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located halfway into the accessible toilet/shower cubicle.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Standard Toilet(s) (North Amenity Block)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the right side as you enter through main entrance.
- The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance of the north marina block.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the left side as you enter through main entrance.
- The male toilet(s) is/are approximately 3m (3yd 10in) from the from the main entrance of the north marina block.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
Standard Shower (North Amenity Block)
- Shower facilities are available.
- The shower(s) surveyed is/are located in the female and male toilet areas.
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
Access Point (South Amenity Block)
-
Access Point
View
- This information is for the access point located at the south car park opposite the Britannia Building.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is difficult to open.
- The width of the gap is 130cm.
-
Comments
View
- There is a key reader to access this gate.
- the key reader measures at 154cm.
Outside Access (South Amenity Block)
-
Entrance
View
- This information is for the entrance located at Britannia house on the South side pier.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 75cm.
-
Ramp/Slope
View
- The ramp/slope is located at the front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
-
Comments
View
- Entrance to South Amenity block is key fob access.
- The key reader height is 139cm.
- the button to exit is 133cm.
Toilet with Adaptations (South Amenity Block)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is no signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the main entrance to south amenity block.
- This accessible toilet is located within the standard toilet area.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is not a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 135cm x 200cm (4ft 5in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 135cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
-
Colour Contrast and Lighting
View
- There is a medium colour contrast between the external door and wall.
- There is a low visual contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
Standard Changing Room (South Amenity Block)
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the south amenity block main entrance.
- The standard changing room(s) surveyed is/are located to the left (Female) or right (Male) as you enter the Amenity Block.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a deep step.
-
Comments
View
- There are 4 cubicles in total.
- There is a slight ramp in the far end cubical.
- The male toilets have similar changing rooms.
Standard Toilet(s) (South Amenity Block)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the standard changing rooms.
- The female and male toilets are approximately 2m (2yd 7in) from the the main entrance to Suth Amenity block.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
