Skip to main content
The new name for DisabledGo

HMS Trincomalee

Jackson Dock, Maritime Avenue, Hartlepool, TS24 0XZ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include The HMS Trincomalee.
  • Services / facilities within the grounds include The National Museum of the Royal Navy Hartlepool and the Quayside Coffee Shop.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Hartlepool Railway Station.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the museum building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 349cm x 531cm (11ft 5in x 17ft 5in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the the main entrance.
    • The furthest Blue Badge bay is 26m (28yd 1ft) from the from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Museum Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the museum building.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 89cm from floor level.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 87cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 89cm from floor level.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 82cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Counter (Ticket And Gift Shop)

  • The counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 96cm (3ft 2in).
  • There is a lowered section.
  • The height of the lowered section of the counter is 78cm.
  • There is a hearing assistance system.
  • The type of system is a portable loop (on request only).
  • The hearing assistance system is not signed.
  • Lighting levels are good.

Outside Access (Gift Shop To Historic Quay And Courtyard)

  • Entrance View
    • This information is for the entrance located at the rear end of the gift shop.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 92cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Outside Access (Starboard Side)

  • Entrance View
    • This information is for the entrance located in the centre of the HMS Trincomalee on Starboard side.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are permanently held open.
    • The door(s) is/are single width.
    • The width of the door opening is 80cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in the doorway and leading to the gangway.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The width of the ramp/slope is 100cm (3ft 3in).
  • Comments View
    • There is a gate to access this side of the ship but it was permanently held open.
    • The gate opens away (push).
    • The gate width is 78cm.
    • For some of the ramp it has hand rails on both sides.
    • The door way requires head to manoeuvre.
    • Height of the door way was approximately 130cm.

Outside Access (Port Side)

  • Entrance View
    • This information is for the entrance located at the centre of the HMS Trincomalee on the port side of the ship.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are single width.
    • The width of the door opening is 82cm.
  • Ramp/Slope View
    • The ramp/slope is located at the doorway.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 90cm (2ft 11in).
    • The lighting levels at the ramp/slope are good.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located at the start of the gantry.
    • There is/are 2 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 24cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • The door way requires head to manoeuvre.
    • Height of the door way was approximately 140cm.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Lower Deck, Middle Deck and Upper Deck.
    • There are 10 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • The steps are very steep.

Lift (Lower Deck To Middle Deck Platform Lift)

  • Lifts were out of service during the time of survey.

Lift (Middle Deck To Lower Deck Platform Lift)

  • Lifts were out of service during the time of survey.

Toilet with Adaptations

  • The nearest accessible toilet is located in the museum gift shop.

Standard Toilet(s)

  • The nearest standard toilets are located at the museum gift shop.