You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include The Museum of Hartlepool, the HMS Trincomalee Exhibition, the Fighting Ships Museum and a gift shop.
• Services / facilities within the grounds include HMS Trincomalee, Historic Quay and Courtyard and a play area.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday Closed.
• Tuesday Closed.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 17:00.

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• Comments View
  • This venue is closed on Monday and Tuesday.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hartlepool Railway Station.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located in front of the National Museum of the Royal Navy Hartlepool Building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 348cm x 531cm (11ft 5in x 17ft 5in).
  • The nearest Blue Badge bay is 17m (18yd 1ft) from the the museum main entrance.
  • The furthest Blue Badge bay is 25m (27yd 1ft) from the the museum main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is block paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Museum Entrance). Skip to the next section.

Outside Access (Museum Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the museum building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 88cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 86cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 89cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
• Ramp/Slope View
  • The ramp/slope is located at the front of the museum entrance.
  • The gradient of the ramp/slope is slight.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop (on request only).
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Gift Shop. Skip to the next section.

Gift Shop

• The gift shop is ahead to the right as you enter the main entrance.
• There is level access throughout the shop.
• There is a 150cm x 150cm manoeuvring space.
• There is a member of staff to assist if needed.
• The flooring is shiny.

You are on Counter (Gift Shop And Tickets). Skip to the next section.

Counter (Gift Shop And Tickets)

• The counter is 5m (5yd 1ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 96cm (3ft 2in).
• There is a lowered section.
• The height of the lowered section of the counter is 78cm.
• There is not a hearing assistance system.
• The hearing assistance system is not signed.
• Lighting levels are moderate to good.

You are on Entrance (Museum Of Hartlepool). Skip to the next section.

Entrance (Museum Of Hartlepool)

• This information is for the entrance located to the right as you enter the museum entrance.

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• Entrance View
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 155cm.
• Ramp/Slope View
  • The ramp/slope is located at the front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are good.

You are on Museum (Hartlepool Museum). Skip to the next section.

Museum (Hartlepool Museum)

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is a hearing assistance system.
• Staff are trained to use the hearing assistance system.
• A deposit is not required for the hearing assistance system.
• Concessions are not available.
• There is not a wheelchair to borrow.

You are on Entrance (Fighting Ships Museum). Skip to the next section.

Entrance (Fighting Ships Museum)

• This information is for the entrance located to the left as you enter through the museum entrance.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 90cm.

You are on Other Floors (Fighting Ships Museum). Skip to the next section.

Other Floors (Fighting Ships Museum)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift (Fighting Ships Museum). Skip to the next section.

Lift (Fighting Ships Museum)

• There is a lift for public use.
• The lift is located on the right as you enter through Fighting Ships entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 3m (3yd 10in) from the Fighting Ships entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Museum (Fighting Ships Museum). Skip to the next section.

Museum (Fighting Ships Museum)

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is not a hearing assistance system.
• Concessions are not available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, ask staff at the reception.

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• Comments View
  • There are lights to direct a path for you along the walk tour.
  • It is very dark inside the museum tour.

You are on Outside Access (Gift Shop And Tickets To Courtyard). Skip to the next section.

Outside Access (Gift Shop And Tickets To Courtyard)

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• Entrance View
  • This information is for the entrance located at the rear end of the gift shop.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Courtyard. Skip to the next section.

Courtyard

• The Historic Quay and Courtyard is located ahead as you exit the gift shop.
• The floor is majority pavement and cobblestone.
• The cobbles are uneven.
• The floor is uneven in places.
• There are some easy slopes along the pavement.
• There are some dropped kerbs.
• There is bench seating available
• The pavement is 75cm wide.
• Some shops have level access and some have a threshold in the entrance.
• Directional signage is available.
• The signage is written clear.

You are on Outside Access (Sir William Gray Suite And Upper Gallery Entrance). Skip to the next section.

Outside Access (Sir William Gray Suite And Upper Gallery Entrance)

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• Entrance View
  • This information is for the entrance located on the left of the courtyard as you enter through the gift shop.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width.
  • The width of the door opening is 102cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors (Sir William Grey Suite And Upper Gallery). Skip to the next section.

Other Floors (Sir William Grey Suite And Upper Gallery)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.

You are on Lift (Sir William Grey Suite And Upper Gallery). Skip to the next section.

Lift (Sir William Grey Suite And Upper Gallery)

• There is a lift for public use.
• The lift is located ahead to the left as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 3m (3yd 10in) from the Sir William Grey Suite and Upper Gallery entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 107cm x 141cm (3ft 6in x 4ft 8in).
• There are separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Museum (HMS Trincomalee Exhibition). Skip to the next section.

Museum (HMS Trincomalee Exhibition)

• Exhibits cannot be audio described.
• Tactile signage for exhibits is not available.
• The availability of tactile signage does not depend on exhibition.
• Braille signage for exhibits is not available.
• The availability of Braille signage does not depend on exhibition.
• Touch tours are not available.
• The availability of touch tours does not depend on exhibition.
• Video tours are not available.
• There is a wheelchair to borrow.
• To borrow the wheelchair, ask at the gift shop reception.

You are on Outside Access (Quayside Coffee Shop). Skip to the next section.

Outside Access (Quayside Coffee Shop)

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• Entrance View
  • This information is for the entrance located at the left rear end of the Quay and Courtyard.
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Eating and Drinking (Quayside Coffee Shop). Skip to the next section.

Eating and Drinking (Quayside Coffee Shop)

• The following information is for the café.
• The café is located at the left rear end of the Quay and courtyard.
• The bar does serve food.
• Full table service is available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the from the Quayside Coffee Shop entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cups are not available.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is drinks , warm food and cold food.

You are on Children's Play Area. Skip to the next section.

Children's Play Area

• The children's play area is located at the far right rear of the court yard.
• There is a range of play equipment including slides and roundabouts.
• The surface area consists of block paving and rubber flooring.
• There are benched seating areas.

You are on Parent and Baby Room (Sir William Grey Building And Upper Gallery). Skip to the next section.

Parent and Baby Room (Sir William Grey Building And Upper Gallery)

• There is a parent and baby room for public use.
• The parent and baby room is located on the ground floor of the Sir William Grey and Upper Gallery building.
• The parent and baby room is approximately 4m from the Sir William Grey and Upper Gallery building.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 105cm (3ft 5in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 82cm.
• The wash basin tap type is push.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Toilet with Adaptations (Gift Shop - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Gift Shop - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
  • This accessible toilet is located to the right inside the gift shop.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 140cm x 166cm (4ft 7in x 5ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 90cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 94cm.
  • The shelf is not located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 111cm (3ft 8in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 76cm (2ft 6in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a low colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 95cm (3ft 1in).

You are on Standard Toilet(s) (Gift Shop). Skip to the next section.

Standard Toilet(s) (Gift Shop)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located inside the gift shop to the right.
  • The female and male toilets are approximately 8m (8yd 2ft) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.