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Seaton Carew Community Hub

Station Lane, Seaton Carew, Hartlepool, TS25 1BN

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located at the rear of the venue on Allendale Street.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the venue on Station Lane.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single automatic door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 97cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 88cm.
  • There is a second single automatic door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The second door opens away from you.
  • The push pad for the automatic doors is at a height of 88cm.
  • The width of the opening is 85cm.
  • The second door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 88cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located ahead on the right as you enter the venue.
  • The distance from the entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 99cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 71cm.
  • The reception has patterned/distracting backgrounds, windows and a television.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include doors permanently held open.
  • There is a high visual contrast between the walls and floor in all areas.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the use of large glazed walls.

Library

  • There is step-free level access throughout the library.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high visual contrast.
  • Seating available in the library includes: chairs without armrests and chairs with armrests.
  • Some seating is fixed.
  • Lighting levels vary due to the use of large glazed walls.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 102cm to 148cm from the floor.
  • The touchscreen has the following accessibility aids: large text.
  • This library is able to provide material in the following formats: large print, audio and ebook.

Kitchen

  • The kitchen is located to the right as you enter the venue.
  • There is step-free level access into the kitchen.
  • The width of the opening is 170cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Under counter cupboards are available.
  • The sink is 92cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • Facilities within the kitchen include a microwave, a dishwasher, a toaster, a fridge freezer and a kettle.
  • Lighting levels vary due to the use of large glazed walls.

Meeting Room

  • The room is located to the right as you enter and through the kitchen.
  • The distance from the entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a key pad at a height of 136cm.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 71cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Area (Children's)

  • The children's area is located on the left as you enter, next to the seating area.
  • There is step-free level access into this area.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is deep pile carpet in some areas.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: armchairs, stools and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Main Hub)

  • Location and Access View
    • The seating area is located ahead as you enter the venue.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, armchairs and chairs without armrests.
    • Furniture available in this area includes: tables and desks.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Seating Area (External)

  • Location and Access View
    • The outdoor seating is at the rear of the venue, next to the car park.
    • The most accessible route has a very easy slope.
    • There is step-free level access into this area.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter the venue.
    • The distance from the entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 229cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 103cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 83cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.