You are on Introduction. Skip to the next section.

Introduction

• The National Museum of the Royal Navy Hartlepool link (new tab) - click here.
• HMS Trincomalee link (new tab) - click here.

You are on Opening Times (Summer). Skip to the next section.

Opening Times (Summer)

• Monday 10:30 - 16:00.
• Tuesday 10:30 - 16:00.
• Wednesday 10:30 - 16:00.
• Thursday 10:30 - 16:00.
• Friday 10:30 - 16:00.
• Saturday 10:30 - 16:00.
• Sunday 10:30 - 16:00.

You are on Opening Times (Winter). Skip to the next section.

Opening Times (Winter)

• Monday 11:00 - 15:30.
• Tuesday 11:00 - 15:30.
• Wednesday 11:00 - 15:30.
• Thursday 11:00 - 15:30.
• Friday 11:00 - 15:30.
• Saturday 11:00 - 15:30.
• Sunday 11:00 - 15:30.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hartlepool.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 348cm x 531cm (11ft 5in x 17ft 5in).
  • The nearest Blue Badge bay is 18m (19yd 2ft) from the museum entrance.
  • The furthest Blue Badge bay is 24m (26yd 9in) from the museum entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Museum Entrance). Skip to the next section.

Outside Access (Museum Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 86cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Gift Shop and Tickets Sales to Historic Quay and Courtyard). Skip to the next section.

Outside Access (Gift Shop and Tickets Sales to Historic Quay and Courtyard)

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• Entrance View
  • This information is for the entrance located at the rear of the gift shop.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 93cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (The Quayside Coffee Shop Entrance). Skip to the next section.

Outside Access (The Quayside Coffee Shop Entrance)

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• Entrance View
  • This information is for the entrance located at the rear left of the courtyard.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are easy to open.
  • The door(s) is/are double width.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located at the rear left of the courtyard.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 1m (3ft 3in) from the entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Comments View
  • There are 15+ steps from the ground floor to floor 1.
  • These can be overcome by using the main lift.
  • There are a further 5 steps between floor 1 and 2.
  • These steps have a handrail on the right (going up) and are shown in photograph 4.
  • These can be overcome by using the chair stair lift.

You are on Lift (Ground to First Floor). Skip to the next section.

Lift (Ground to First Floor)

• There is a lift for public use.
• The lift is located in the lobby area to the front left of the venue.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• The lift is approximately 10m (10yd 2ft) from the entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 108cm x 140cm (3ft 7in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Lift (First to Second Floor). Skip to the next section.

Lift (First to Second Floor)

• There is a lift for public use.
• The lift is located on the first floor.
• The lift is a chair stair lift.
• The floors which are accessible by this lift are 1, 2.
• Wall mounted information boards are not provided at lift landings.
• The lift is approximately 5m (5yd 1ft) from the main lift.
• Staff do not need to be notified for use of the lift.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Toilet with Adaptations (Male - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Male - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the main lift.
  • This accessible toilet is located on the first floor, within the male standard toilet area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • There is a similar accessible toilet within the female standard toilet area.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 147cm x 160cm (4ft 10in x 5ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
  • The height of the coat hook is 128cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 107cm (3ft 6in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (Female - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Female - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • This accessible toilet is located on the first floor, within the female standard toilet cubicle.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a female assessible toilet. There is a similar male toilet, in the male standard toilet cubicle.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 189cm x 178cm (6ft 2in x 5ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 92cm (3ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 127cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the first floor, ahead as you exit the lift.
  • The female and male toilets are approximately 5m (5yd 1ft) from the main lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Comments View
  • The male accessible toilet cubicle is also used as the male standard toilet cubicle.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.