Access Guide
Overview
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About
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- Facilities available in the venue include: a library, community room and kitchen.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Hartlepool.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: entry to the community room.
- Access throughout may include doors permanently held open, narrow walkways and manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- Documents are available in the following formats: large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left after entering.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located to the left after entering.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
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Car Park
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- The car park is located in front of the building on Wiltshire Way.
- The car park is open air/surface.
- The car park surface consists of concrete and grass.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building on Wiltshire Way.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is a bell at a height of 159cm.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 92cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: entry to the community room.
- Access throughout may include manual doors, narrow walkways and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout the library.
- Access throughout the library may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest in the seating area.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs without armrests, high stools, benches and chairs with armrests.
- Furniture available in the library includes: tables, coffee tables and desks.
- Some seating and desks are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: ebook, ejournal, large print and audio.
- Books are checked out and returned with a member of staff at the staff computer station.
Kitchen
- The kitchen is located to the right as you enter the library.
- There is step-free level access into the kitchen.
- The width of the opening is 110cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- The work surface is 89cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 76cm from the floor.
- Overhead and under counter cupboards are available.
- A height adjustable hob is available.
- The oven is at a suitable height for a wheelchair user.
- A height adjustable sink is available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a microwave, a kettle, a freezer, a toaster and a fridge.
- Lighting levels were even at the time of the survey.
Community Room
- The room is located at the rear of the library.
- The distance from the entrance is 13m.
- The most accessible route to the room has doors permanently held open and step-free level access.
- There is no signage on or near the door.
- There is step-free access via ramp into the room.
- The slope has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 142cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left after you enter.
- The distance from the entrance is 4m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 93cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 390cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
