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Hertford Library

Dolphin Yard, Maidenhead Street, Hertford, SG14 1DR

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Access Guide

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Overview

Parking

  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located on Bull Plain.
    • The Blue Badge bays are signposted and have markings which are faded.

Entrance

  • This entrance is located at the front of the library in Dolphin Yard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There is a bell at a height of 104cm.
  • There is a single automatic door.
  • The door opens by sliding.
  • The width of the opening is 107cm.
  • The door has a low colour contrast.
  • There are security barriers at the entrance.
  • The maximum width between them is 95cm.
  • There is a push pad or push button to exit at a height of 115cm.

Reception

  • Location View
    • The reception is located ahead as you enter the library.
    • The distance from the entrance is 20m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 76cm.
    • There is not a lowered section at the desk.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system could not be tested at the time of the survey.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs without armrests.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include permanent physical obstructions and moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
    • Lighting levels were even at the time of the survey.

Library

  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
  • Furniture available in the library includes: tables, coffee tables, height adjustable tables and desks.
  • Some tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • Lighting levels vary due to the size of the space.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system could not be tested at the time of the survey.
  • The height of the touchscreen display ranges from 105cm to 145cm from the floor.
  • The touchscreen has the following accessibility aids: adjustable font size.
  • This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
  • Auxiliary aids available in this library include: ergonomic chairs, adjustable foot rests, large letter key keyboards, high visibility/contrast keyboards, trackball mouse, document holders, handheld magnifiers, coloured overlays and headsets.
  • Accessible software available for the computers includes: Zoomtext.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the rear of the library .
    • The distance from the entrance is 28m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 213cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a varying colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 67cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 98cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • The height of the baby change facility when in use is 95cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.