Access Guide
Overview
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About
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- The venue is a lending library.
- Services available in the venue include: computer access and free wi-fi.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Knebworth Station.
- This station does not have step-free access.
- The nearest step-free train station is Stevenage Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include pillars.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- The alternative formats documents can be provided in include: large print.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 100cm.
- The nearest designated bay is 25m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
- Free parking is restricted to 1 hour.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- Standard on-street parking is available.
Entrance
- This entrance is located at the front of the library on St Martins Road.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 105cm.
- The ramp is only required for visitors that have not parked in the library car park at the rear.
Reception
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Location
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- The reception is located at the rear of the library.
- The distance from the entrance is 12m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 76cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include pillars.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas and stools.
- Furniture available in the library includes: tables, coffee tables, desks and booths.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 103cm to 147cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print and ebook.
- Auxiliary aids available in this library include: large letter key keyboards.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located at the rear left of the library.
- The distance from the entrance is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 94cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 203cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 89cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 86cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 142cm from the floor.
- The height of the baby change facility when in use is 98cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
