You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a museum.
  • Facilities available in the venue include: a gift shop and a cafe.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Tring Station.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is stepped access at the main entrance.
  • The following areas have stepped access: the gift shop and standard toilets on the ground floor.
  • The following areas have step-free access via ramps: the gift shop and standard toilets on the ground floor and the Rothschild Room on the first floor.
  • Doors are held open along circulation routes.
  • Access throughout may include narrow walkways.
  • The lower ground, ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • The alternative formats documents can be provided in include: large print (on request).
  • There is a water bowl available for assistance dogs.
  • There are tactile bags for visually impaired and neuro diverse visitors.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located on Akeman Street.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted and have markings which are faded.
  • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 470cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 100cm.
  • The nearest designated bay is 85m from the Park Street entrance.
  • The most accessible route from the Blue Badge parking has steep slopes.
  • This route has uneven surfaces and narrow walkways.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • There is an additional car park on Hastoe Lane which includes 3 Blue Badge bays.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • Toilets with adaptations are not available.
  • Ambulant toilet facilities are located off the Akeman Street car park standard toilets.
  • Female and male standard toilet facilities with stepped access are located off the Akeman Street car park and on the ground floor.
• Changing Places Facilities View
  • Changing Places facilities are located next to the Park Street entrance.
• Changing Facilities View
  • Parent and baby changing facilities are located within the Changing Place and the female toilet off the Akeman Street car park.

You are on Access Points (Park Street). Skip to the next section.

Access Points (Park Street)

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• Access Point View
  • This access point is located at the front of the venue on Park Street.
  • The approach to the access point has uneven surfaces.
  • The access point is not clearly signed.
  • There is step-free access via a very easy slope.
  • There is a double gate at this access point.
  • The gates are permanently held open.
  • The width of the opening is 200cm.
  • The gates have a high colour contrast.

You are on Entrance (Park Street). Skip to the next section.

Entrance (Park Street)

• This entrance is located at the front of venue on Park Street.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door.
• The door is permanently held open.
• The width of the opening is 114cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is a second, single manual door.
• The door is permanently held open.
• The width of the opening is 107cm.
• The door has a high colour contrast.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located ahead from the Park Street entrance.
  • The distance from the Park Street entrance is 7m.
• Route View
  • The most accessible route to the reception has a very easy ramp.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 98cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • Access to the standard toilets and gift shop on the ground floor is via 2 steps.
  • Access to the standard toilets and gift shop on the ground floor is via a slight portable ramp.
  • Access to the Rothschild Room on the first floor is via a very easy ramp.
• Circulation View
  • Doors are held open along circulation routes.
  • Access throughout may include narrow walkways.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Some flooring is shiny and patterned.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: benches and stools.
  • Lighting levels vary due to the size of the space.

You are on Shop. Skip to the next section.

Shop

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• Access to the Shop View
  • There is step-free level access into the shop.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 84cm.
  • The door has a high colour contrast.
• Shop View
  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are between 150cm - 180cm.
  • Product displays/containers that may be more difficult for some to reach or open include: low shelving.
  • The flooring is shiny.
  • There is no (or very little) background noise.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Payment Counters and Checkouts View
  • The payment counter is located ahead from the shop entrance.
  • Signage is not provided for the counter.
  • The height of the counter is 94cm.
  • There is not a lowered section at the counter.
  • The counter has windows which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 94cm.
  • The payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

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• Location and Access View
  • The cafe is located on the lower ground floor.
  • The most accessible route has a lift.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located to the left.
  • There is step-free level access to the counter.
  • The height of the counter is 101cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 101cm.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menu types include: wall-mounted and handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • The seating area is both inside and outside.
  • The outdoor seating area is uncovered.
  • There is step-free level access throughout the majority of the seating area.
  • There is step-free access by slope to the outside seating.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a high colour contrast.
  • Some flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Cafe). Skip to the next section.

Entrance (Cafe)

• This entrance is located at the rear of the venue off the Akeman Street car park.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp bypasses the steps.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide.
• There are no handrails for the ramp.
• There are 2 steps.
• There are no handrails for the steps.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is between 30cm and 45cm.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 113cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.

You are on Exhibition Space (Galleries 1, 3, 5 and 6). Skip to the next section.

Exhibition Space (Galleries 1, 3, 5 and 6)

• The area is indoors.
• This area is interactive.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• Some flooring is shiny and patterned.
• The walls and floor have a high colour contrast.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the size of the space.
• Display formats include: pictorial, information boards and touchscreens.
• There is not a hearing assistance system.
• Seating available in this area includes: benches and stools.

You are on Exhibition Space (Gallery 2). Skip to the next section.

Exhibition Space (Gallery 2)

• The area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display formats include: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The width of the door is 100cm.

You are on Exhibition Space (Rothschild Room). Skip to the next section.

Exhibition Space (Rothschild Room)

• The area is indoors.
• This area is interactive.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre.
• The flooring is shiny.
• The walls and floor have a high colour contrast.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Display formats include: audio description, information boards, touchscreens and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: stools.
• Furniture available in this area includes: desks.
• The width of the door is 85cm.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right from the Park Street entrance .
• The distance from the Park Street entrance is 25m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The lower ground, ground, first and second floors can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 125cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Stairs (Ground Floor to First Floor). Skip to the next section.

Stairs (Ground Floor to First Floor)

• The stairs are located to the left from the Park Street entrance.
• The ground and first floors can be accessed by these stairs.
• There is a permanently held open door to access the stairwell.
• There is a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The steps have some clear markings.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is another set of stairs next to the ones surveyed.

You are on Stairs (First Floor to Second Floor). Skip to the next section.

Stairs (First Floor to Second Floor)

• The stairs are located on the first floor at the rear of the venue.
• The first floor and second floor can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Changing Places (Left Hand Transfer). Skip to the next section.

Changing Places (Left Hand Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located at the front of the venue, next to the Park Street entrance.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the Park Street entrance is 3m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door is push pad activated.
  • The door opens outwards and has a high colour contrast.
  • The width of the opening is 80cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
  • The dimensions of the facility are 195cm (width) x 440cm (depth).
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 130cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 88cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 85cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is available.
  • The wide paper roll dispenser is 98cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 87cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 140cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The height of the push pad to enter is 90cm. There is also a push pad to exit at a height of 86cm.
  • There is a baby change table at a height of 84cm.
  • There is another wash basin that is height adjustable.
  • There is another soap dispenser at a height of 107cm.

You are on Room (Indoor Picnic Area). Skip to the next section.

Room (Indoor Picnic Area)

• The room is located off the Akeman Street car park.
• The distance from the Akeman Street car park is 1m.
• The most accessible route to the room has a very easy slope.
• There are no doors to open along the most accessible route.
• There is written text signage on or near the door.
• There is step-free access via a ramp into the room.
• The ramp has a slight gradient.
• The ramp is under 75cm wide.
• There are no handrails for the ramp.
• There is a single manual door.
• The door opens towards you.
• The width of the opening is 72cm.
• There is a small lip on the threshold of the opening.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high colour contrast.
• Seating available in this room includes: chairs without armrests and benches.
• Furniture available in this room includes: tables.
• None of the tables are fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is a washing up facility in the room, the height of the counter is 93cm.

You are on Outdoor Spaces (Outdoor Picnic Area). Skip to the next section.

Outdoor Spaces (Outdoor Picnic Area)

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• About View
  • The following is available in this area: a playground, a grassed play area and gardens.
• Getting Around View
  • There are surfaced footpaths in some areas.
  • Surfaced footpaths consist of: paving slabs.
  • The majority of the surfaced footpaths are not wide enough for wheelchair users.
  • Some footpaths have sections with potential obstacles such as: uneven surfaces.
  • There are seats situated along the paths for people to rest.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: additional seating area.
• Playground View
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: climbing and balancing.
  • Routes around the play equipment are not firm and even.
  • Routes around the play equipment are at least 150cm wide.