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St Albans Cathedral - Abbot’s Kitchen Cafe

Sumpter Yard, St Albans, Hertfordshire, AL1 1BY

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Access Guide

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Overview

Entrance (Main Entrance)

  • This entrance is located at the front of the Cathedral, off Sumpter Yard.
  • The approach to the entrance has uneven surfaces and a bollard.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The bollard on the approach reduces the width of the pavement to 153cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 144cm.
  • The doors have a high visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 164cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (West End)

  • This entrance is located at the rear of the Cathedral.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 95cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 90cm.
  • The second door has a medium visual contrast.
  • There is step-free level access via lift as you enter.
  • The lift bypasses the steps.
  • There are 5 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is between 30cm and 45cm.

Eating and Drinking

  • Location and Access View
    • Abbot’s Kitchen Café is located to the left as you enter the Cathedral, through the main entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 85cm.
  • Service View
    • This area has a counter where food and drink can be ordered.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left side.
    • There is step-free level access to the counter.
    • The height of the counter is 86cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.