You are on Overview. Skip to the next section.

Overview

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• About View
  • Services and facilities available in the venue include: a lobby, box office, main auditorium, cafe, bar, accessible and standard toilets.
  • View information on opening times.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • The name of the nearest car park is Daneshill.
  • View information on Daneshill car park (opens new tab).
  • There is on-street Blue Badge Bay parking.
  • The nearest train station is Stevenage Station.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is stepped access at the main entrance.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Doors are held open along circulation routes.
  • Access throughout may include pillars.
• Getting Help and Assistance View
  • Seating is available.
  • There are portable hearing assistance systems.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located to the right as you enter the Theatre Bar and at the rear of the Cafe Bar.
  • All toilets with adaptations have a right hand transfer space.
  • Female and male step-free standard toilet facilities are located to the right as you enter the Theatre Bar and at the rear of the Cafe Bar.
• Changing Facilities View
  • Parent and baby changing facilities are located within each of the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located on Old Great North Road.
  • The Blue Badge bays are clearly marked and signposted.
  • There is a public car park located in front of the accessible entrance on Old Great North Road.
  • The name of the car park is Daneshill.
  • Designated Blue Badge parking bays are not available in the car park.
  • Electric vehicle charging points are not available in the car park.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located at the front of the building on Old Great North Road.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• There are 14 steps as you enter.
• There are handrails on both sides and also a central handrail.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The steps have tactile markings at the bottom.
• The height of the steps is between 15cm and 18cm.
• The depth of the steps is between 30cm-45cm.
• There are double manual doors.
• The doors open both ways.
• The doors require effort to open.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 160cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Accessible Entrance. Skip to the next section.

Accessible Entrance

• This entrance is located at the front of the building on Old Great North Road.
• The approach to the entrance has bollards.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 132cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead and along the corridor on the left.
• The distance from the accessible entrance is 21m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The first floor theatre lobby can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1350kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 120cm.
  • The internal dimensions of the lift are 180cm (width) x 170cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • The lift has a separate door to exit.
  • Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the left as you enter at the accessible entrance.
• The first floor theatre lobby can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were even at the time of the survey.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: theatre seating rows A to N.
• Circulation View
  • Doors are held open along circulation routes.
  • Access throughout may include pillars.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is shiny.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests, armchairs and sofas.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

You are on Lobby. Skip to the next section.

Lobby

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• Access View
  • There is step-free level access to the lobby.
  • The following are located in the lobby area: a lounge.
  • There is step-free level access throughout the lobby area.
  • There is background noise.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
• Seating View
  • Seating available in this area includes: chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest.

You are on Counter (Box Office). Skip to the next section.

Counter (Box Office)

• The counter is located ahead and to the right as you exit the lift in the first floor lobby area.
• The distance from the lift is 15m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 74cm.
• There is not a lowered section at the counter.
• The payment machine is portable.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Cafe Bar). Skip to the next section.

Eating and Drinking (Cafe Bar)

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• Location and Access View
  • The Cafe Bar is located at the rear of the lobby, to the right as you exit the lift.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a counter where food and drink can be ordered and a bar where drinks can be ordered.
  • The service counter was surveyed.
  • The counter is located on the right as you enter the Cafe Bar.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.
  • The counter has a television which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • The bar was surveyed.
  • The bar is located on the left as you enter the Cafe Bar.
  • There is step-free level access to the bar.
  • The height of the bar is 115cm.
  • There is not a lowered section at the bar.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menu types include: menu boards.
  • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Theatre Bar). Skip to the next section.

Eating and Drinking (Theatre Bar)

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• Location and Access View
  • The Theatre Bar is located to the left as you exit the lift in the first floor lobby area.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 164cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
• Order and Payment View
  • This area has a bar where drinks can be ordered.
  • The payment counter was surveyed.
  • The counter is located on the left as you enter the Theatre Bar.
  • There is step-free level access to the counter.
  • The height of the counter is 114cm.
  • There is not a lowered section at the counter.
  • The counter has mirrors which may affect the ability of someone to lip read.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menu types include: handheld.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor have a medium colour contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Counter (Cloakroom and Refreshments). Skip to the next section.

Counter (Cloakroom and Refreshments)

• The counter is located at the rear of the Theatre Bar.
• The distance from the lift is 16m.
• The most accessible route to the counter has step-free level access.
• Doors are held open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 108cm.
• There is a lowered section at the counter.
• The height of the lowered section is 93cm.
• The payment machine is portable.
• There is not a hearing assistance system.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Theatre. Skip to the next section.

Theatre

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• Theatre Information View
  • Advanced bookings are available.
  • Concessions are available.
  • Captioned performances are not available.
  • Signed performances are available.
  • Signed shows are available for certain pantomime performances.
  • Audio described performances are not available.
  • Autism friendly/relaxed performances are available.
  • Relaxed shows are available for certain pantomime performances.
  • Sensory friendly performances are not available.
  • There is an infrared assisted hearing system.
• Auditorium View
  • The most accessible route to the auditorium has a lift.
  • Doors are held open along the most accessible route.
  • The most accessible route to a row of seating has step-free level access.
  • The following areas have stepped access: rows A to N.
  • The designated seating area is located in row P to the left as you enter the auditorium .
  • Seating available in the auditorium includes: flip-down seats with armrests.

You are on Designated Seating. Skip to the next section.

Designated Seating

• The designated seating area surveyed is located on the left as you enter the auditorium at the end of row P.
• The distance from the auditorium entrance is 4m.
• The most accessible route to the designated seating has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the designated seating.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 144cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 160cm.
• The doors have a medium colour contrast.
• The designated viewing area is not clearly marked or signed.
• There are 2 designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions can sit next to you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: flip-down seats with armrests.
• Seating is fixed.
• Lighting levels were low at the time of the survey.
• There is an accessible toilet close to the seating area (within approximately 50m).

You are on Toilet with Adaptations (Theatre Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Theatre Bar - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left as you exit the lift in the first floor lobby area then on the right as you enter the Theatre Bar.
  • The distance from the lift is 5m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 80cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 175cm (width) x 194cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 124cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 50cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 92cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 70cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 91cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low colour contrast.
  • The hand dryer is 103cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 88cm.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Cafe Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Cafe Bar - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located ahead as you exit the lift in the first floor lobby area and at the rear of the Cafe Bar.
  • The distance from the lift is 28m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 185cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 85cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 91cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • There is a vertical grab rail on the right side of the wash basin.
  • The wash basin grab rail has a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a low colour contrast.
  • The soap dispenser is 105cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser cannot be reached when seated on the toilet.
  • The towel dispenser has a low colour contrast.
  • The towel dispenser is 100cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 93cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.