Access Guide
Overview
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About
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- The venue is a lending library.
- Services available in the venue include: computer access and free wi-fi.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Southgate Car Park.
- View information on Southgate car park (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Stevenage Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
- Access throughout may include pillars.
- The first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: magnifiers.
- The alternative formats documents can be provided in include: Braille, large print, different languages (on request) and audio.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Southgate.
- The Blue Badge bays are clearly marked.
- There is a public car park located on Southgate.
- The name of the car park is Southgate Car Park.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the library on Southgate.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 94cm.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 111cm.
- The doors have a low colour contrast.
Enquiries
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Location
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- The reception is located ahead on the ground floor as you enter the library.
- The distance from the entrance is 10m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 75cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout all areas.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include pillars.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Lighting levels vary due to the use of large glazed walls.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in the library includes: tables, coffee tables and desks.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 92cm to 140cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: Braille, large print, ebook and audio.
- Auxiliary aids available in this library include: adjustable foot rests, large letter key keyboards and handheld magnifiers.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the ground floor to the right as you enter the library.
- The distance from the entrance is 9m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 93cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 217cm (width) x 255cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 140cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 82cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 118cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 97cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 80cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located ahead as you enter the library.
- The distance from the entrance is 7m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 104cm (width) x 132cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located ahead as you enter the library.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Information Desk
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Location
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- The reception is located on the first floor to the right as you exit the lift.
- The distance from the lift is 10m.
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Route
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- The most accessible route to the reception has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Study Area
- The room is located on the first floor to the left as you exit the lift.
- The distance from the lift is 9m.
- The most accessible route to the room has step-free level access.
- Doors are held open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 102cm.
- The door opens towards you.
- The width of the opening is 101cm.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 86cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: tables and desks.
- Some of the desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
