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The XC

Jarman Park, Hemel Hempstead, HP2 4JS

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located to the right hand side of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 129cm.
    • The nearest designated bay is 20m from the XC entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located to the left hand side of the venue.
    • The name of the car park is Jarmans retail car park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are not available in the car park.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right of ground floor reception.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the right of ground floor reception.
  • Changing Facilities View
    • Standard changing facilities are located to the right past reception.
    • Parent and baby changing facilities are located within the toilet with adaptations.

Entrance

  • This entrance is located at the front of the venue.
  • The approach to the entrance has uneven surfaces and bollards.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 93cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double manual doors.
  • The doors are permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 92cm.
  • The doors have a low colour contrast.

Getting Around

  • Access View
    • There is step-free level access throughout all areas, this may include the use of a lift.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include moveable physical obstructions.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is not provided.
    • Seating available in the walkways includes: chairs without armrests, benches and high stools.
    • Lighting levels vary due to the use of large glazed walls.

Eating and Drinking

  • Location and Access View
    • The drinks and snacks counter is straight ahead as you enter the venue .
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located straight ahead as you enter the venue.
    • There is step-free level access to the counter.
    • The height of the counter is 93cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 102cm.
    • The payment machine is portable.
    • The snack counter also doubles as the reception desk.
  • Service View
    • Full table service is not available.
    • Menu types include: wall-mounted (digital) and countertop.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a medium colour contrast.
    • Seating available in this area includes: chairs without armrests, benches and high stools.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right of reception on the ground floor.
    • The distance from the entrance is 28m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 96cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 238cm (width) x 250cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 147cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 103cm and 138cm from the floor.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.
  • Shower Facilities View
    • There is a wheel in shower in the cubicle.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is no emergency alarm.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are grab rails for the shower.
    • The grab rails for the shower have a medium colour contrast.
    • There is a dropdown rail for the shower.
    • The dropdown rail for the shower has a medium colour contrast.

Standard Changing Room

  • The changing room surveyed is located to the left and then right as you pass reception.
  • The distance from the reception is 7m.
  • The most accessible route to the changing room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 33cm.
  • Internally the door has a medium colour contrast.
  • Washing and toilet facilities available in the changing room include: a standard shower.
  • Changing facilities available in the changing room include: a dry seat for changing and a stool.
  • There is also a coat hook in the room.
  • There is a shower in the changing room.
  • There is step-free level access to the shower cubicle.
  • There is a fixed shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located to the left after the second set of entry doors.
  • The distance from the entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • There is a manual door along the most accessible route.
  • Standard Lift View
    • The ground, first and second floors can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 675kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 89cm.
    • The internal dimensions of the lift are 117cm (width) x 143cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator and an audible announcer.
    • Lighting levels were low at the time of the survey.

Stairs

  • The stairs are located to the left after the entrance.
  • Floors ground, first and second can be accessed by these stairs.
  • There are double manual doors to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were even at the time of the survey.

Shop

  • Access to the Shop View
    • The equipment shop is located to the left after the first set of entry doors.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the shop.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • There is a locked extension leaf.
    • The locked extension leaf can be opened on request.
    • The width of the opening is 90cm.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The flooring is shiny.
    • There may be background noise.
    • Seating available for customers includes: sofas.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Payment Counters and Checkouts View
    • The payment counter is located to the right as you enter.
    • Signage is not provided for the counter.
    • The height of the counter is 105cm.
    • There is not a lowered section at the counter.
    • The card payment machine is at a height of 115cm.
    • The payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Area (Climbing Wall)

  • The climbing wall is located to the right hand side of reception as you enter the building .
  • There is step-free level access to this area.
  • There is no signage on or near the entrance.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 97cm.
  • The doors have a medium colour contrast.
  • There is an exit door release button located at 193cm high.
  • Facilities in this area include: a climbing wall with harnessed ascent and spectator seating.
  • There is step-free level access throughout the majority of areas.
  • There are no doors along circulation routes in this area.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, sofas and benches.
  • Seating is fixed.
  • Furniture available in this area includes: coffee tables.
  • The surface height of the tables/desks is not suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Area signage is not provided.
  • Wayfinding signage is not provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Area (Skateboard Park)

  • The skateboard Park is located to the left of reception as you enter the venue.
  • There is step-free level access to this area.
  • There are double manual doors.
  • The doors open away from you.
  • The doors require effort to open.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 95cm.
  • The doors have a medium colour contrast.
  • There is an exit door release button located at 110cm.
  • Facilities in this area include: skateboarding ramps and bowls.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes in this area.
  • There is room for a wheelchair user to manoeuvre.
  • Some flooring is shiny.
  • The walls and floor have a low colour contrast.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: tables.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Area signage is not provided.
  • Wayfinding signage is not provided.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Gym

  • The gym is located beyond reception on the ground floor.
  • There is step-free level access into the gym.
  • There is a key fob/card reader at a height of 102cm.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • There is a locked extension leaf.
  • The width of the opening is 90cm.
  • The door has a low colour contrast.
  • There is an exit door release button located at 106cm.
  • There is step-free level access throughout.
  • There are no doors to open along circulation routes.
  • Access throughout may include permanent physical obstructions.
  • The gym is staffed at specific times.
  • The walls and floor have a high colour contrast.
  • There is not clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels were low at the time of the survey.
  • Lighting levels are adjustable.