Access Guide
Overview
-
About
View
- The venue is a lending library.
- Services available in the venue include: computer access and free wi-fi.
- There are no toilet facilities.
- View information on opening times.
-
Parking and Public Transport
View
- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Welwyn North Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
-
Getting Help and Assistance
View
- Seating is available.
- There is a fixed hearing assistance system.
- The alternative formats documents can be provided in include: Braille (on request), large print and audio.
- There is a water bowl available for assistance dogs.
Parking
-
Car Park
View
- The car park is located at the side and rear of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 18m from the library entrance.
- The most accessible route from the Blue Badge parking has very easy ramps.
-
Charges and Restrictions
View
- This car park is for staff and visitors only.
- Parking is free for all users.
-
Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (Civic Centre)
- This entrance is located at the front of the venue on Prospect Place.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are 7 steps.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm-45cm.
- There are double automatic doors.
- The doors open towards you.
- The width of the opening is 180cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Entrance (Library)
- This entrance is located to the right as you enter the Civic Centre.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 127cm.
- The doors have a high colour contrast.
Reception
-
Location
View
- The reception is located ahead and to the right as you enter the library.
- The distance from the library entrance is 3m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 75cm.
- There is not a lowered section at the desk.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
-
Access
View
- There is step-free level access throughout all areas.
-
Circulation
View
- There are no doors to open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Lighting levels vary due to the use of large glazed walls.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in the library includes: tables and desks.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 102cm to 146cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print and audio.
- Auxiliary aids available in this library include: large letter key keyboards and trackball mouse.
