Access Guide

Search Access Guide

Overview

About View
- White City Uren Building is a very large building with 14 floors.
- There are 4 main lifts and 1 main staircase within the building.
- The floors are signed as LG, G, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
Parking and Public Transport View
- The venue has its own car park, with Blue Badge parking available.
- The nearest underground station is White City.
- The nearest train station is Shepherds Bush.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).

The approach to the building is step-free via slight slopes.
The Sir Michael Uren Hub building has two entrances.
The North entrance provides step-free level access to the ground floor via a single automatic door.
The South entrance provides stepped access to the ground floor via a single automatic door.
Both entrances are signed as Sir Michael Uren Hub.

There is step-free level access throughout the building via lift.
There are 3 clearly marked steps with handrails on both sides to enter the reception lobby on the ground floor.
Floor surfaces along some circulation routes are hard and smooth, with some having a shiny finish. Some circulation routes are carpeted.
There are resting areas in some circulation and lobby areas with a mixture of seating.
Wall mounted wayfinding signage is provided throughout the building .
There are manual doors along circulation routes throughout the building.

Toilet Facilities View
- There are 10+ toilets with adaptations.
- Toilets with adaptations are located on all floors of the building.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the standard toilets on each of floors 1 to 12.
- The shared step-free standard toilet facilities are located on all floors of the building.
Washroom and Shower Facilities View
- The shower facilities which have adaptations are located on the lower ground floor in the toilet with adaptations.
- Standard shower facilities are located on the lower ground floor.

Car Park View
- The car park is located between this building and the I-HUB building.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 470cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 8m from the North entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
Charges and Restrictions View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
Electric Vehicle Charging Points View
- There are 4 electric vehicle charging points designated for Blue Badge holders.
- The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 240cm (width) x 470cm (depth).
- The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
- The nozzle holster for the Blue Badge charging points is at a suitable height for a wheelchair user.
- The charging points designated for Blue Badge holders require an app.
- The nearest Blue Badge charging point is 8m from the North entrance.
Drop-off Point View
- There is not a designated drop-off point available.

The reception is located directly ahead on entering the building.
The distance from the North entrance is 12m.
There is step-free level access to reception.
The height of the reception desk is 109cm.
There is a lowered section at the desk.
The height of the lowered section is 79cm.
There is a clearly signed fixed hearing assistance system.
The hearing assistance system was tested and working at the time of the survey.
There is no (or very little) background noise in this area.
The flooring is shiny.
Lighting levels vary due to the use of large glazed walls.
There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
There is space for an assistance dog to rest in the seating area.
Seating available in this area includes: sofas.
There are security barriers with a wider opening which are operated by key card.

The lift surveyed is located beyond the security barrier at the reception.
The distance from the North entrance is 15m.
The most accessible route to the lift has step-free level access.
The floors lower ground, ground, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12 are accessed by this lift.
The lift door has a high visual contrast.
The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
The weight limit for the lift is 1275kg.
The external lift control buttons have tactile markings and a high visual contrast.
All of the external lift controls are at a suitable height for a wheelchair user.
The lift door opening width is 112cm.
The internal dimensions of the lift are 202cm (width) x 140cm (depth).
The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
All of the internal lift controls are at a suitable height for a wheelchair user.
Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
Lighting levels were even at the time of the survey.
There are other lifts available at this location which vary in size.

The stairs surveyed are located off the entrance foyer.
There is a single manual door to access the stairwell.
The floors lower ground, ground, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12 can be accessed by these stairs.
There are 20+ steps between floors.
The steps are clearly marked and have handrails on both sides.
The handrails are easy to grip.
The handrails cover the flight of stairs throughout its length.
The handrails extend horizontally beyond the first and last step.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 17cm.
The depth of the steps is not between 30cm and 45cm.
Lighting levels were even at the time of the survey.

Location and Access View
- The toilet surveyed is located in the toilet area off main foyer, just before the reception barriers.
- The distance from the North entrance is 8m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
Dimensions and Features View
- At the time of the survey (March 2026) the facility was out of order.