Access Guide
Introduction
- Services / facilities within the building include The Coffee Run refreshments kiosk.
- Services / facilities within the grounds include rail links between London Overground Windrush and Mildmay Lines, London Underground Victoria Line, and National Rail Great Northern Line.
- The Windrush Line runs from platforms 1 and 2.
- The Mildmay Line runs from platforms 7 and 8.
- The Victoria Line runs from platform 3 and 5.
- National Rail runs from platform 4 and 6.
- Related link for Transport for London - Highbury & Islington.
- View more information here (opens new tab).
- Related link for Great Northern Rail - Highbury & Islington.
- View more information here (opens new tab).
- Related link for National Rail - Highbury and Islington.
- View more information here (opens new tab).
- Platforms 1, 2, 7 and 8 are surface platforms with step-free access via lift.
- Platforms 3 to 6 are underground platforms.
- There is not step-free access to platforms 3 to 6.
Location
- There is a bus stop within 150m (164yds) of the venue.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 192cm x 460cm (6ft 3in x 15ft 1in).
- Standard marked parking bays are located on Highbury Place, Highbury Crescent, and Highbury Station Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Highbury Corner)
- This information is for the entrance located at the front of the station, off Holloway Road.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 160cm (5ft 2in).
Ticket Hall
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Ticket Hall Access and Barriers
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- The ticket hall is located straight ahead after the main entrance.
- There is level access throughout the ticket hall.
- The width of the standard barriers is 60cm.
- The ticket slot heights for the standard barriers are 94cm (insert ticket) and 102cm (remove ticket).
- The Oyster card reader height is 105cm for the standard barriers.
- The width of the wider access barriers is 88cm.
- The ticket slot heights for the wider access barriers are 90cm (insert ticket) and 104cm (remove ticket).
- The Oyster card reader height is 100cm for the wider access barriers.
- Staff are available to provide assistance at the barriers.
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Maps and Signage
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- There are tube and rail maps, service update boards, service update screens, digital display(s) for train times, London and South East Rail Services maps, Night Tube and London Overground maps, Network Rail passenger information screens and bus route maps in the ticket hall.
- Signage in the ticket hall includes; directional to lines, directional to lifts, directional to exits, directional to mainline station, directional to underground station and directional to mainline platforms .
- Bus route maps are located after the exit from the concourse.
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Other Features and Facilities
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- There is 1 help point in this concourse area.
- The help point is fitted with a hearing loop system.
- The height of the buttons at the help point(s) are; 122cm (emergency) and 113cm (information).
- The Oyster machine controls/screen heights vary between 103cm and 120cm.
- Announcements in the ticket hall are audio and visual.
- The colour contrast between the walls and floor in the ticket hall high.
- Seating is not available in this ticket hall.
- The lighting levels are moderate to good.
Train Station
- There are generally a minimum of 5 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 01:00 and 05:15. However the station remains open to include Night Tube services from 01:00 on Friday to 01:00 on Monday.
- There is not a ticket office.
- The train companies operating from within this station are London Overground, London Underground, and National Rail.
- There is not a taxi rank at the station.
- Shops and services within the station include The Coffee Run kiosk on platforms 2 and 7.
- Concourse shops or services accessed by ramp / steps or lift are The Coffee Run kiosk.
- There are 8 platform(s) in the station.
- The platform(s) accessed by lift is / are 1, 2, 7, and 8.
- The platform(s) accessed by steps only is / are 3 to 6.
- Announcements on platforms are audio and visual.
- Wider ticket barriers are available to access platforms.
- Platforms which have tactile markings at the platform edge are 1 to 8.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
- The height of The Coffee Run counter on platform 2 is 110cm high.
- The height of The Coffee Run counter on platform 7 is 127cm high.
- There is a 12cm to 20cm high step between platform 2 and platform 7.
Lift (Platforms 1, 2, 7, 8)
- There are lifts for public use.
- The lift for platform 1 is located just left of the stairs to platform 1.
- The lift for platforms 2 and 7 is located just left of the stairs to platforms 2 and 7.
- The lift for platform 8 is located to the right of the stairs for platform 8.
- The lifts are standard lifts.
- The floors which are accessible by these lifts are the concourse, and the platform levels.
- Wall mounted information boards are provided at lift landings.
- The lift for platform 1 is approximately 22m from the ticket barriers.
- The lift for platforms 2 and 7 is approximately 11m from the ticket barriers.
- The lift for platform 8 is approximately 28m from the ticket barriers.
- Staff do not need to be notified for use of the lifts.
- The clear door widths are 110cm.
- The dimensions of each lift are 160cm x 180cm.
- There are separate entry and exit doors in the lifts for platforms 1, 2, and 7.
- There are not separate entry and exit doors in the lift for platform 8.
- There is not a mirror to aid reversing out of the lifts.
- The lifts do have a visual floor indicator.
- The lifts do have an audible announcer.
- The controls for the lifts are within 90cm - 120cm from the floor.
- The lifts do have Braille markings.
- The lifts do have tactile markings.
- The lighting level in the lifts are good.
Escalators (Platforms 3 to 6)
- The escalators surveyed are located on the right after the ticket barriers.
- The concourse, and platforms 3 to 6, are accessed by escalators.
- The escalator steps are unmarked.
- The foot (bottom) and head (top) of the escalators are clearly marked.
- Lighting levels were even at the time of the survey.
- There are also steps between the downgoing and upgoing escalators.
Stairs
- The stairs surveyed are located to the rear of the concourse.
- The concourse, and platforms 1, 2, 7, and 8 can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
- There is also a footbridge at the far end of the surface platforms for access between platforms.
- There are additional stairs after the escalators for access to platforms 3 to 6.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.