Access Guide
Introduction
- Services / facilities within the building include two pools, fitness suite, cardiac zone, treatment rooms including a thermal spa, and spectators gallery.
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Old Street.
- The nearest underground station is Old Street.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located on Norman Street and Ironmonger Row.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 125cm (4ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically (away from you).
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
Reception
- The desk is 6m (6yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played in various areas.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is hydraulic.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the second floor.
- The fitness suite is 3m (3yd 10in) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
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IFI Accredited Fitness Suite
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- A number of staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: recumbent cycle and upper body ergometer.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- Training provided is by the london leisure college.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Other Floors
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Steps
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- The floors which are accessible by stairs are LG-G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Lift
- There is a lift for public use.
- The lift is located on the right just past reception.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-1-2.
- The lift is 18m (19yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 101cm (3ft 4in).
- The dimensions of the lift are 141cm x 196cm (4ft 8in x 6ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Thermal Spa
- The thermal spa, also called the turkish baths, are located on the lower ground floor.
- Access to the spa is through the Treatment and Changing Rooms area via each of the female and male changing rooms therein.
- There is step-free level access to this area.
- There is no signage on or near the entrance.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 91cm.
- The door has a high colour contrast.
- Facilities in this area include:
- steam rooms, saunas and hot rooms;
- ice fountain, plunge pool, monsoon and bucket showers;
- treatment rooms with heated treatment tables (Hammam slabs).
- There are also shared standard toilets and shared standard showers within the spa.
- There is step-free level access throughout the majority of areas.
- There is stepped access to the plunge pool.
- There are no doors along circulation routes in this area.
- Access throughout may include narrow walkways.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is patterned.
- The walls and floor have a low colour contrast.
- Seating available in this area includes: benches and relaxation beds.
- Seating is fixed.
- There is not a hearing assistance system.
- There is background noise in this area.
- Area signage is not provided.
- Wayfinding signage is not provided.
- Lighting levels vary due to there being different types of lights in the space.
Level Change (First Floor)
- There is a ramp or slope to access this service.
- The ramp or slope is located at the end of the main corridor.
- The ramp or slope is permanent.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in the main corridor.
- There is / are 3 step(s) to the area / service.
- The lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp/slope does bypass the step(s).
Changing Places
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Location and access
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- The facility is located on the ground floor.
- The facility is 21m (22yd 2ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is not a radar key.
- The key can be obtained from reception.
- The door opens inwards.
- The width of the door is 95cm (3ft 1in).
- The dimensions of the facility are 326cm x 354cm (10ft 8in x 11ft 7in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 196cm (6ft 5in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 81cm (2ft 8in).
- The transfer space on the right as you face the toilet is 208cm (6ft 10in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on both sides.
- The type of sink is adjustable.
- Wall mounted hand rails are available at the sink.
- As you face the sink, rails are available on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- It is tied up and out of reach (higher than 10cm (4") from the floor).
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Comments
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- You need a wrist band or card to access this facility.
Toilet with Adaptations (Lower Ground Floor)
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Location and Access
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- Accessible toilet facilities are available.
- There is tactile and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (26.0ft) from the treatment room .
- This accessible toilet is located off the treatment room corridor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 93cm (3ft 0.5in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 180cm x 416cm (5ft 10.5in x 13ft 7.5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 114cm (3ft 8.5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is push.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 6.5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a high visual contrast between the wall-mounted grab rail(s) and wall.
- There is a high visual contrast between the dropdown rail(s) and wall.
- There is a low visual contrast between the walls and floor.
- The lighting levels are good.
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Notes
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- There is also a shower and changing seat in the accessible toilet.
- There is are similar accessible toilets on the first floor.
- There is also a toilet with adaptations on the ground floor, behind reception.
- The facility here does not have shower.
Toilet with Adaptations (Male Changing Rooms)
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Location and Access
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- Accessible toilet facilities are available.
- There is tactile and written text signage on or near the toilet door.
- This accessible toilet is approximately 8m (26.0ft) from the male changing room entrance.
- This accessible toilet is located in the male changing room.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This is a male facility.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 95cm (3ft 1.0in).
- The door is easy to open.
- The dimensions of the accessible toilet are 198cm x 301cm (6ft 5.5in x 9ft 10.5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 109cm (3ft 6.5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is push.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7.0in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a medium visual contrast between the wall-mounted grab rail(s) and wall.
- There is a medium visual contrast between the dropdown rail(s) and wall.
- There is a high visual contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7.0in).
- There is also a shower and changing seat in the accessible toilet. Thre is also an identical accessible toilet in the female changing rooms.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the ground floor and first floor.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the lower ground floor within the thermal spa.
- Inside the venue, there is level access to the shared toilet(s).
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the ground floor within the toilet with adaptations.
- Inside the venue, there is level access to the baby change facility.
Comments - At the time of research, it was not possible to photograph the female and male standard toilets.
Standard Changing Room (Swimming Pool)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 20m (50.5cm) from the main entrance.
- The standard changing room(s) is/are approximately 12m (30.0cm) from the reception desk.
- The standard changing room(s) is/are approximately 16m (40.5cm) from the swimming pool.
- The standard changing room(s) surveyed is/are located at the rear of ground floor lobby.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is normally on duty.
