You are on Summary. Skip to the next section.

Summary

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• Service View
  • The Student's Union building is located within the Keele University Campus, off Keele Hall Road.
• Building View
  • Services / Facilities within the building include; Student Union facilities, Zero Waste Shop, ASK (advice and support at Keele), The HUB + Information Desk, Union Kitchen restaurant and café, Squirrel Bar, Ballroom, Blueprint bar, K2 Nightclub, Cloakroom, ATM, Amazon lockers, Keele Print House, Meeting Rooms.
  • Services / Facilities within the grounds include; A shopping parade with a bakery, cafe, post office, pharmacy and grocery store.
• Location of Toilet/Changing Facilities View
  • Accessible toilet facilities are located in the centre of the building on the ground and first floors.
  • Female standard toilet facilities are located in the centre of the building on the ground, first and second floors and within the K2 nightclub on the first floor.
  • Male standard toilet facilities are located in the centre of the building on the ground, first and second floors and within the K2 nightclub on the first floor.
  • Baby changing facilities are located within the toilet with adaptions, in the centre of the building on the ground and first floors.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Keele University is located between Junctions 15 and 16 on the M6, just west of Stoke-on-Trent and Newcastle-under-Lyme. The Campus is located just off the A525 road from Newcastle-under-Lyme to Whitchurch.
  • Blue Badge holders are able to park in the designated bays throughout the campus. There are Pay and Display car parks available to visitors throughout the campus. Staff require a permit, and can park in the specified staff car parks on campus. Students living off campus are able to purchase a parking permit to park in the student parking zones. Students resident on campus are not permitted to bring a car unless they are studying certain specified courses which require attendance on placements off campus (e.g. medicine, nursing).
• By Bus View
  • There is a bus stop within 150 metres of the building.
  • Bus 25 accesses the campus from Stoke-on-Trent Railway Station. Bus 85 stops at Keele Village and Barnes Hall from Crewe Railway Station.
  • For more information on first bus services please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Stoke-on-Trent.
  • Stoke-on-Trent Station is 5 miles away and Crewe Station is 12 miles from the campus. These stations are served by a number of train companies, including Virgin and London Midland.
  • For more information on West Midlands Railway please click here (opens new tab).
  • For more information on E M R services please click here (opens new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Disability support and inclusion please click here (opens new tab).
• Telephone Number: 01782 733950.
• Email: support.dds@keele.ac.uk.
• To see more information on Student Services please click here (opens new tab).
• Telephone Number: 01782 734481.
• Email: student.services@keele.ac.uk.
• To see more information on Counselling and Mental Health Support please click here (opens new tab).
• Telephone Number: 01782 734187.
• Email: counselling@keele.ac.uk.
• To see more information on Accommodation please click here (opens new tab).
• Telephone Number: 01782 733065.
• Email: accommodation@keele.ac.uk.

You are on Opening Times (Building). Skip to the next section.

Opening Times (Building)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • The venue is closed on Saturdays and Sundays except for events.

You are on Opening Times (Chapter's Café/COSTA COFFEE). Skip to the next section.

Opening Times (Chapter's Café/COSTA COFFEE)

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:30.
• Saturday 09:00 - 16:30.
• Sunday 11:00 - 16:30.

You are on Opening Times (Post Office). Skip to the next section.

Opening Times (Post Office)

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:30.
• Saturday 09:00 - 13:00.
• Sunday Closed.

You are on Opening Times (Greggs). Skip to the next section.

Opening Times (Greggs)

• Monday 07:00 - 18:00.
• Tuesday 07:00 - 18:00.
• Wednesday 07:00 - 18:00.
• Thursday 07:00 - 18:00.
• Friday 07:00 - 18:00.
• Saturday 07:00 - 18:00.
• Sunday 09:00 - 17:00.

You are on Opening Times (Co-Op (Semester)). Skip to the next section.

Opening Times (Co-Op (Semester))

• Monday 08:00 - 22:00.
• Tuesday 08:00 - 22:00.
• Wednesday 08:00 - 22:00.
• Thursday 08:00 - 22:00.
• Friday 08:00 - 22:00.
• Saturday 10:00 - 20:00.
• Sunday 10:00 - 18:00.

You are on Opening Times (Co-Op (Non Semester)). Skip to the next section.

Opening Times (Co-Op (Non Semester))

• Monday 08:00 - 19:00.
• Tuesday 08:00 - 19:00.
• Wednesday 08:00 - 19:00.
• Thursday 08:00 - 19:00.
• Friday 08:00 - 19:00.
• Saturday 10:00 - 19:00.
• Sunday 10:00 - 18:00.

You are on Opening Times (Pharmacy). Skip to the next section.

Opening Times (Pharmacy)

• Monday 09:00 - 17:30.
• Tuesday 09:00 - 17:30.
• Wednesday 09:00 - 17:30.
• Thursday 09:00 - 17:30.
• Friday 09:00 - 17:30.
• Saturday Closed.
• Sunday Closed.

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is a site/campus car park for staff, students and visitors within approximately 200m.
  • The name of the car park is Pay & Display Car Park E2.
  • The car park is located in front of the building.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• Drop Off Point View
  • There is not a designated drop off point.

You are on Site/Campus Car Park (Pay and Display Car Park E2). Skip to the next section.

Site/Campus Car Park (Pay and Display Car Park E2)

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• Car Park View
  • The car park is located Off Keele Hall Road.
  • The nearest building(s) to this car park is/are Darwin building and the Student's Union.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • Designated Blue Badge parking bays are available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within this car park.
  • The dimensions of the designated parking bay(s) are 238cm x 450cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zone is 125cm wide.
  • The dimensions of the designated bays do not vary in size.
• Charges and Restrictions View
  • This car park can be used by anybody.
  • Parking charges apply for all except Blue Badge holders.
  • Signs are provided to give information on parking charges/restrictions.
  • Signs are clearly presented.
  • Payment machines are located throughout the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Payment can be made by phone.
  • To see more information on parking policies please click here (opens new tab).
• Drop Off Point View
  • There is not a designated drop off point in this car park.
• Car Park Access View
  • There is step free access from this car park.
  • Buildings are clearly signposted from this car park.
  • There is a campus map available within the car park.
  • The nearest designated bay is 35m (38yd 10in) from the Student's Union building main entrance.

You are on Shopping Parade. Skip to the next section.

Shopping Parade

• There is a parade of shops adjoining the Student's Union building that includes a Pharmacy, Chapter's Cafe/COSTA Coffee, Greggs bakery and a Co-Op grocery store. There is step free access to the shops via ramps/slopes.

You are on Outdoor Space. Skip to the next section.

Outdoor Space

• There is an outdoor seating area at the front of the Students' Union building for the use of anyone. Bench seating is available only. The underside of all tables are 70cm and the surface height of all tables is 74cm.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is block paving.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 10+ unmarked step(s), with handrails on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.

You are on Approach (The Union Kitchen and Roastology Entrance). Skip to the next section.

Approach (The Union Kitchen and Roastology Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The minimum width between the bollards/wall is 114cm.
  • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 3 clearly marked step(s), with no handrails.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front left of the building.
  • This entrance gives access to the ground floor.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'STUDENTS' UNION'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 105cm from floor level.
  • The exit push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • There is a push pad/button to exit the main automatic doors.
  • The exit push pad or push button is 105cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • There are two sets of heavy double manual doors to the right of the automatic door which open towards you (pull) with an opening width of 155cm. Both sets of doors have a second set of heavy double manual doors which open towards you (pull) with an opening width of 155cm, as shown in the photographs.

You are on Outside Access (The Outback). Skip to the next section.

Outside Access (The Outback)

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• Entrance View
  • This information is for the entrance located in the centre of the building at the rear of the ground floor.
  • This entrance gives access to ground floor from the outback courtyard.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • There is a push pad/button to enter the main automatic doors.
  • The entry push pad or push button is 102cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • There is a push pad/button to exit the main automatic doors.
  • The exit push pad or push button is 100cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 155cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Union Kitchen and Roastology Service Point). Skip to the next section.

Outside Access (Union Kitchen and Roastology Service Point)

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• Entrance View
  • This information is for the entrance located at the front right hand side of the building.
  • This entrance gives access to Union Kitchen and Roastology Service Point.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 175cm.

You are on Outside Access (Union Kitchen and Roastology Seating Area). Skip to the next section.

Outside Access (Union Kitchen and Roastology Seating Area)

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• Entrance View
  • This information is for the entrance located at the front centre of the building.
  • This entrance gives access to the Union Kitchen and Roastology seating area.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 100cm from floor level.
  • The exit push pad or push button is 98cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • There is a push pad/button to exit the main automatic doors.
  • The exit push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is vinyl and laminate.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high visual contrast between the walls and floor in the majority of corridors/walkways.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in communal areas.
  • Music is played in all of the communal areas.
  • There is not a hearing assistance system in the communal areas of the building.

You are on The Outback. Skip to the next section.

The Outback

• There is an outdoor courtyard area at the centre rear of the building on the ground floor. The area has steep slopes throughout and the flooring is tarmac, block paving and grass. There are bench seats available and tables with bench seating attached. The underside of all the tables is 72cm and the surface height of all tables is 74cm.

You are on Ramp(s) / Slope(s) and Step(s) (The HUB - Ground Floor). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (The HUB - Ground Floor)

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• Ramp / Slope View
  • There is a ramp/slope located to the left as you entre the building via the main entrance.
  • The ramp/slope is used to access The HUB.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The width of the ramp/slope is 138cm (4ft 6in).
  • The lighting levels at the ramp/slope are moderate to good.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • There is a/are step(s) located to the right of the ramp.
  • The step(s) is/are used to access The HUB.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Lift (The HUB - Ground Floor). Skip to the next section.

Lift (The HUB - Ground Floor)

• The lift is located to the left as you entre the building via the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 15m (16yd 1ft) from the main entrance.
• The lift is a stair lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, The HUB.
• The platform lift accesses a small level change.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is low.
• The visual contrast between the external lift control plate and the wall is low.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Entrance (The HUB). Skip to the next section.

Entrance (The HUB)

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• Entrance View
  • This information is for the entrance located to the left as you enter the building via the main entrance.
  • This entrance gives access to The HUB + Information Desk.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'THE HUB //'.
  • There is step-free access at this entrance, via lift.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 170cm.

You are on Counter (The HUB + Information Desk). Skip to the next section.

Counter (The HUB + Information Desk)

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• Counter View
  • The counter is located ahead as you enter The HUB shop.
  • The counter is approximately 4m (4yd 1ft) from the The HUB entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors at/behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • The type of flooring in this area is vinyl and laminate.
• Waiting Area View
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.
• Comments View
  • Within The HUB there is a mixture of seats without armrests, sofas and armchairs available. The underside height of the lowest table is 62cm and the underside height of the highest table is 66cm. The surface height of the lowest table is 76cm and the surface height of the highest table is 76cm. Coffee tables are also available.
    
  • There is background noise at all times from the TV that plays in the area. The HUB shop sales a selection of merchandise from local makers and Keele university collection.
    
  • There is a fitting room available for use with a light single manual door which opens outwards (towards) with an opening width of 62cm. The dimensions of the fitting room are 93cm by 110cm. The fitting room is locked by a twist lock.

You are on Eating and Drinking (Union Kitchen and Roastology). Skip to the next section.

Eating and Drinking (Union Kitchen and Roastology)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located at the front left of the building on the ground floor.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is full table service and full table service available via online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and online menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The lighting levels are low to moderate.
• Payment Counter View
  • The height of the counter is 92cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 70cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • The standard height for the underside of dining tables is 75cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, long tables, armchairs and bench seats.
  • The type of flooring in this area is vinyl.
  • The lighting levels are low to moderate.
• Comments View
  • There is outdoor seating available which can be accessed via both the Union Kitchen and Roastology service and seating entrances. The area is level. Seats without armrests are available only. The underside of all tables is 70cm and the surface height of all tables is 75cm.

You are on Toilet with Adaptations (The Union Kitchen - Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Union Kitchen - Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the centre of the building on the ground floor.
  • This accessible toilet is approximately 20m (21yd 2ft) from the Union Kitchen and Roastology seating entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is low.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 96cm (3ft 2in).
  • The contrast between the internal door and wall is low.
  • The door has a horizontal grab rail.
  • The visual contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 170cm x 220cm (5ft 7in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 96cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 96cm (3ft 2in).
  • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is push.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 102cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 98cm (3ft 3in).
  • The contrast between the hand dryer and the wall is high.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 93cm.
• Comments View
  • There is an additional door to enter the toilets on the ground floor. It is 88cm wide, opens away and is heavy.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located in the centre of the building, ahead as you enter via the main entrance.
  • The stairs are approximately 7m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • There are manual, heavy, double doors to enter and exit the stairwell on the first floor and on the second floor.
  • The floors which are accessible by the stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• The lift is located in the centre of the building on the ground floor.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 12m (13yd 4in) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• The weight limit for the lift is 630kg.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is low.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Eating and Drinking (The Squirrel Bar and Kitchen). Skip to the next section.

Eating and Drinking (The Squirrel Bar and Kitchen)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • The restaurant/bar is located to the right of the building on the first floor.
  • There is step-free access, via lift, to the restaurant/bar.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • The type of food served here is a modern bar menu.
  • Takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 128cm.
  • The height of the lowered section at the counter is 108cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • The standard height for the underside of dining tables is 75cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • There are also coffee tables, high tables, long tables, sofas and stools.
  • The type of flooring in this area is vinyl.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Eating and Drinking (Ballroom). Skip to the next section.

Eating and Drinking (Ballroom)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located to the left of the building on the first floor.
  • There is step-free access, via lift, to the bar.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered.
  • Staff cannot bring food and/or drinks to tables.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 109cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • The standard height for the underside of dining tables is 73cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also booths.
  • The type of flooring in this area is laminate.
  • The lighting levels are low to moderate.

You are on Eating and Drinking (K2 Nightclub). Skip to the next section.

Eating and Drinking (K2 Nightclub)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located at the rear right of the building on first floor.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 108cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • The standard height for the underside of dining tables is 73cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also high tables, sofas and booths.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the centre of the building opposite the lift on the first floor.
  • This accessible toilet is approximately 3m (3yd 10in) from the lift - main.
  • There is step-free access into the accessible toilet, via lift.
  • This is a gender neutral toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 97cm (3ft 2in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The visual contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 235cm x 245cm (7ft 9in x 8ft).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 173cm (5ft 8in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 44cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet seat visual contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 90cm (2ft 11in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 123cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 97cm (3ft 2in).
  • The contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a fixed baby change table available.
  • The height of the baby change table is 103cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the centre of the building on the ground floor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 25m from the main entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There is an ambulant cubicle in the standard female toilets only.
• Toilet Facilities 2 View
  • The female and male toilets are located in the centre of the building on the first floor.
  • There is step-free access into the toilet(s), via lift.
  • The standard toilet(s) is/are approximately 5m from the lift - main.
  • The visual contrast between the external toilet door(s) and wall(s) is low.
  • There is tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are low to moderate.
• Comments View
  • There are similar female and male standard toilets available within the K2 nightclub on the first floor and in the centre of the building on the second floor.