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Brook House

Reeves Way, Whitstable, Kent, CT5 3SS

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the right as you enter the venue.
    • The toilet with adaptations has a left hand transfer space.
    • The shared step-free toilet facilities are located on the right as you enter the venue.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the standard shared toilet located on the right as you enter venue.

Parking

  • Car Park View
    • The car park is located at the rear of the building off Reeves Way.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 340cm (width) x 470cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 6m from the main entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the rear of the venue.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request .
  • The door opens away from you.
  • The width of the opening is 92cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open away from you.
  • The width of the opening is 174cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located directly ahead as you enter the venue.
  • The distance from the main entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 109cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 93cm to 106cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors.
  • The visual contrast between the walls and floor varies between low and high.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the right as you enter the venue.
    • The distance from the main entrance is 5m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 162cm (width) x 265cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 73cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 122cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 76cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.