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Dartford Family Hub

Oakfield Lane, Dartford, Kent, DA1 2SW

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Access Guide

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Children's Centre

  • Services/facilities provided include; a children's centre with a range of activities and counselling services.
  • Services / facilities within the grounds include a children's play area.

Opening Times

  • Monday 08:30 - 16:30.
  • Tuesday 08:30 - 16:30.
  • Wednesday 08:30 - 16:30.
  • Thursday 08:30 - 16:30.
  • Friday 08:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • Irish Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grass areas surrounding the building.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue has shared parking facilities.
  • The venue shares another venues parking facilities.
  • Parking View
    • The car park is located in front of the children's centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 242cm x 600cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 4m from the accessible entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • The car park is shared with Oakfield Primary Academy.
    • The car parking for the children's centre is in front, and to the left, of the centre.
    • The Blue Badge bays for the children's centre are marked CC.
    • There is an automatic gate to enter the car park.
    • There is an intercom at the gate.
    • The height of the intercom is 131cm.
    • During normal opening times the gate may be left open but caution must be given in case the gates suddenly close.

Approach (Accessible Gate)

  • Approach View
    • The surface of the approach is concrete.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • There is a slope with a very easy incline.

Access Point (Accessible Gate)

  • This information is for the access point located at the front left of the children's centre, in the car park.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • Access Point View
    • There is a gate which opens towards you (pull).
    • The gate is difficult to open.
    • The gate has a sliding bolt lock.
    • The width of the gap is 104cm.
  • Comments View
    • This gate can only be used by prior appointment as it is kept locked.
    • This entrance bypasses the car park gate, the entrance gate and the ramp or steps to access the main entrance.
    • This entrance allows level access to the children's centre main entrance from the car park.

Approach (Car Park Gate to Main Entrance Gate)

  • Approach View
    • The surface of the approach is tarmac.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient and has no handrails.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • The approach is via the pavement running to the left of the children's centre.
    • The slope on the pavement runs from right to left.
    • Using the accessible gate (which has to be booked in advance), overcomes this approach.
    • The approach using the accessible gate is concrete and level.
    • The path width on the approach from the accessible gate is 128cm.

Access Point (Car Park Gate)

  • This information is for the access point located at the front left of the car park.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • Access Point View
    • There is a gate which opens towards you (pull).
    • The gate is difficult to open.
    • The width of the gap is 108cm.
    • The gate is double but one gate is locked.
      There is an intercom.
      The intercom is located at the opposite side of the gate on the pavement side.
      The intercom is 133cm high.
  • Ramp/Slope View
    • The ramp/slope is located in front of and beyond the car park access point.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The gate is magnetically locked.
    • There is a push button to release the gate lock.
    • The push button is located on the left, just before the gate when exiting the car park.
    • The push button is 124cm high.
    • This gate and slope can be avoided by using the accessible access point (which must be booked in advance).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the left side of the building.
    • The entrance area/door is clearly signed.
    • This entrance sign says 'Sure Start Children's Centres Oakfield'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 95cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 93cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left of the main entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up.
    • The width of the ramp/slope is 128cm (4ft 2in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located on the path to the right of the ramp.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • There is a gate leading from the pavement to enter the grounds of the children's centre (photographs 1 and 2).
    • The gate is a single gate.
    • The gate is permanently held open.
    • The gate is 115cm wide.
    • There is a steep slope (7 to 8 degrees) just beyond the entrance gate.
    • The slope is 115cm wide.
    • This entrance, the ramp, slope and steps can be avoided by using the accessible gate.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the right as you enter via the main entrance.
    • The reception point is approximately 4m (4yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • This venue does play background music/sound.
    • Music/sound is played in some rooms during certain activities.
    • There is not a hearing assistance system.
  • Comments View
    • There is a sink on the first floor located along the main corridor on the left.
    • The height of the sink is 94cm.
    • The taps are separate hot and cold and are lever operated.

Toilet with Adaptations (Stair/Lift Lobby - Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the ground floor, in the stair/lift lobby area.
    • This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens by sliding (Bi-Fold).
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 91cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 164cm x 254cm (5ft 5in x 8ft 4in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 106cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • The transfer space is obstructed by a sanitary bin and an open waste paper bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 172cm and 182cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 71cm (2ft 4in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 71cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 98cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is low.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Comments View
    • The light switch is located on the exterior wall to the left of the accessible cubicle door.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the left of the main entrance foyer.
  • The stairs are approximately 6m from the main entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.
  • Comments View
    • The stairwell/lift lobby doors are operated by a keycode to enter and a push button to exit.
    • The height of the keycode is 119cm.
    • The height of push button is 117cm.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the main entrance foyer.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • There are manual, heavy, single doors to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 98cm (3ft 3in).
  • The dimensions of the lift are 150cm x 110cm (4ft 11in x 3ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • The stairwell/lift lobby doors are operated by a keycode to enter and a push button to exit.
    • The height of the keycode is 119cm.
    • The height of push button is 117cm.

Room(s) (Meeting Room 1)

  • Access View
    • The room surveyed was Meeting Room 1.
    • Meeting Room 1 is located on the first floor, in the main corridor, on the right.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 65cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are good.

Room(s) (Meeting Room 2)

  • Access View
    • The room surveyed was Meeting Room 2.
    • Meeting Room 2 is located on the first floor, on the right at the end of the main corridor.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are good.
  • Comments View
    • At the time of this survey the room was being used for storage and photographs of the room could not be supplied.

Room(s) (Crèche)

  • Access View
    • The room surveyed was the Crèche.
    • The Crèche is located on the first floor, at the end of the main corridor.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door may be difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 50cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is vinyl.
    • There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are good.
    • The room has dividers so that it can be turned into 2 smaller rooms.
      There are 2 identical doors so if the room is split into 2 there is separate access to each one.
      There is a child's sink in the room.
      The child's sink is 60cm high.
      There is a worktop in the room.
      The worktop is 94cm high.
  • Comments View
    • The entry doors both have duel height handles for child safety.
    • The lower handle is 92cm high.
    • The higher handle is 165cm high.

Room(s) (Midwife Room)

  • Access View
    • The room surveyed was the Midwife Room.
    • The Midwife Room is located on the first floor, in the main corridor on the left.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is not a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 64cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are some chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are good.
    • There is an examination table in the room.
      The height of the examination table is 80cm.
      There is a worktop with a sink.
      The height of the worktop and sink is 93cm.
      The sink has separate hot and cold taps that are lever operated.

Toilet with Adaptations (Corridor - First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the first floor, on the left at the beginning of the main corridor.
    • This accessible toilet is approximately 4m (4yd 1ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens by sliding (Bi-Fold).
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 91cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 144cm x 241cm (4ft 9in x 7ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 106cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm (2ft 8in).
    • The transfer space is obstructed by a female sanitary bin and an open waste paper bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste, general waste (with no lid) and female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 168cm and 181cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 53cm.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm (2ft 11in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is low.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • The light switch is located on the external wall to the right of the accessible toilet cubicle door.

Toilet with Adaptations (Children's Toilet - Crèche Room - First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the first floor, in the crèche room.
    • This accessible toilet is approximately 12m (13yd 4in) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 81cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 156cm x 207cm (5ft 1in x 6ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 106cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 103cm (3ft 5in).
    • The transfer space is obstructed by an open waste paper bin and a child's portable step.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 168cm and 181cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf is at a height of 99cm.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 34cm (1ft 1in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 67cm (2ft 2in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 60cm (1ft 12in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is not a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 56cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 72cm (2ft 4in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is low.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 84cm (2ft 9in).
  • Comments View
    • The light switch is located on the external wall to the right of the door.

Standard Toilet(s) (Crèche Room - First Floor)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, in the créche room.
    • The shared toilet(s) is/are approximately 12m (13yd 4in) from the lift.
    • There is step-free access into the shared toilet(s), via lift.
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin.
    • The height of the lowered wash basin is 80cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is not a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are good.