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Dashwood Library

16 Dashwood Road, Gravesend, Kent, DA11 7LY

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Access Guide

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Getting Here

Opening Times

  • Monday 09:00 - 13:00.
  • Tuesday 13:00 - 17:00.
  • Wednesday Closed.
  • Thursday Closed.
  • Friday 14:00 - 17:00.
  • Saturday 10:00 - 14:00.
  • Sunday Closed.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does not have its own parking facilities.
  • There is limited standard on street parking available outside the venue on Dashwood Road.
  • There is not a/are not clearly marked drop-off point(s).

Entrance

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Dashwood Library'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.

Reception

  • The reception point is located directly ahead on the right.
  • The reception point is approximately 3m (3yd 10in) from the entrance doors.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
  • There is not a waiting area close to the reception point.

Getting Around

  • There is step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is high visual contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

Library

  • The library is located directly ahead through the entrance doors.
  • The library is 3m from the entrance.
  • There is step-free access into the library.
  • The type of flooring in the library is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are potential trip hazards within the room.
  • There is a rug on the floor in the Junior section which is a potential trip hazard.
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does not have a regular supply of books in audio format.
  • There is an ordering service.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 72cm in height.
  • There are no height adjustable desks available.
  • There is a mixture of seating with and without armrests.
  • A member of staff is available to provide assistance.
  • The library does have a computer area.
  • The computer area is located opposite reception.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 71cm in height.
  • There is a height adjustable desk in this area.
  • The library does have computers with accessible software.
  • The accessible software available is Windows 10 Ease of Access Centre.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and large rollerball mouse is / are available.
  • The seats do not have armrests in the computer area.
  • Large text keyboards and a large rollerball mouse can be ordered from Gravesend library for use at this library.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.