You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a community support hub with multiple services available.
  • Facilities available in the venue include: a clinic room, meeting room, sensory room, kitchen, social space and multi-use rooms.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a public car park nearby.
  • The name of the nearest car park is Tides Leisure and Indoor Tennis Centre.
  • View information on Tides Leisure and Indoor Tennis Centre (opens new tab) .
  • The nearest train station is Deal Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors and doors permanently held open.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: disability awareness and inclusion.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located off Park Avenue.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 470cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 28m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Car Parks View
  • There is a public car park located off Park Avenue.
  • The name of the car park is Tides Leisure and Indoor Tennis Centre.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an intercom at a height of 120cm.
• There is a key fob/card reader at a height of 114cm.
• There are double automatic doors at this entrance.
• The doors open towards you.
• The width of the opening is 220cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests, sofas, stools and high stools.
• Lighting levels vary due to the size of the space.

You are on Area (Social Space). Skip to the next section.

Area (Social Space)

• The Social Space is located beyond the main entrance.
• There is step-free level access into this area.
• Facilities available in this area include: a kitchen, waiting area, toilets, pool table and computers.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs without armrests, sofas, stools and high stools.
• Furniture available in this area includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the size of the space.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located to the left from the main entrance, within the Social Space.
• There is step-free level access into the kitchen.
• The door .
• The width of the gap to access the kitchen area is 65cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 90cm from the floor.
• A lowered work surface is available with a clear knee recess.
• The lowered work surface is 85cm from the floor.
• Overhead and under counter cupboards are available.
• The hob is 85cm from the floor.
• A lowered hob is not available.
• The oven is at a suitable height for a wheelchair user.
• The sink is 85cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Seating available in the kitchen includes: high stools.
• Lighting levels vary due to the size of the space.

You are on Room (Green Room). Skip to the next section.

Room (Green Room)

• The room is located to the left from the main entrance, off the Social Space.
• The distance from the main entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
• Furniture available in the room includes: tables and coffee tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Sensory Room). Skip to the next section.

Room (Sensory Room)

• The room is located to the left from the main entrance, off the Social Space.
• The distance from the main entrance is 11m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 90cm.
• There is step-free level access throughout the room.
• Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is patterned.
• The walls and floor have a high visual contrast.
• There is not a hearing assistance system.
• Additional facilities/services include: a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Blue Room). Skip to the next section.

Room (Blue Room)

• The room is located ahead from the main entrance.
• The distance from the main entrance is 12m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Yellow Room). Skip to the next section.

Room (Yellow Room)

• The room is located ahead from the main entrance.
• The distance from the main entrance is 10m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Clinic Room). Skip to the next section.

Room (Clinic Room)

• The room is located to the left from the main entrance.
• The distance from the main entrance is 18m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and armchairs.
• Furniture available in the room includes: tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm, a play area and a wash basin.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Meeting Room). Skip to the next section.

Room (Meeting Room)

• The room is located to the left from the main entrance.
• The distance from the main entrance is 17m.
• The most accessible route to the room has step-free level access and manual doors.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and sofas.
• Furniture available in the room includes: tables and coffee tables.
• Some tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the right from the main entrance.
  • The toilet with adaptations has a left hand transfer space.
  • The shared step-free toilet facilities are located ahead from the main entrance and to the right from the main entrance.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the main entrance.
  • The distance from the main entrance is 6m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 130cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 107cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 89cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Outdoor Space). Skip to the next section.

Entrance (Outdoor Space)

• This entrance is located to the right from the main entrance.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked door can be opened on request.
• The door opens away from you.
• The width of the opening is 103cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a playground.
• Outdoor areas consist of concrete or tarmac and artificial grass.
• There is step-free level access throughout all areas.