You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a family centre with multiple rooms available.
  • Facilities available in the venue include: a kitchen, dining room, multi-use rooms, outdoor facilities and toilets.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Gravesend Train Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Staff receive the following training: disability awareness and inclusion.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located off Lower Range Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay has faded markings.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 350cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 1m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is an intercom at a height of 155cm.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked door can be opened on request.
• The door opens towards you.
• The width of the opening is 99cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a second single manual door.
• The door has a locked extension leaf.
• The locked door can be opened on request.
• The second door opens towards you.
• The width of the opening is 87cm.
• The second door has a high visual contrast.
• There is a push pad or push button to exit at a height of 120cm.
• The height of the swipe card at the second door is 120cm.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the right from the first door of the main entrance.
• The distance from the main entrance is 2m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has windows.
• There is not a hearing assistance system.
• The height of the bell for assistance is 115cm.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is not space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and narrow walkways.
• Some flooring is patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests.
• Lighting levels vary due to the size of the space.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located to the left from the main entrance via the Dining Room.
• There is step-free level access into the kitchen.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 85cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• The work surface is 92cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The hob is 92cm from the floor.
• A lowered hob is not available.
• The oven is not at a suitable height for a wheelchair user.
• The sink is 92cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a dishwasher, a washer dryer, a microwave, a kettle and a toaster.
• The following machines are at a suitable height for a wheelchair user: washing machine and dishwasher.
• Seating available in the kitchen includes: chairs without armrests and stools.
• Furniture available in the kitchen includes: tables.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Dining Room. Skip to the next section.

Dining Room

• The dining room is located to the left from the main entrance.
• There is step-free level access into the dining room.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The width of the opening is 95cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and sofas.
• Furniture available in the room includes: tables.
• The surface height of the tables is not suitable for wheelchair users.
• The clear height under the tables is not suitable for wheelchair users.
• Lighting levels were even at the time of the survey.

You are on Room (Room 1). Skip to the next section.

Room (Room 1)

• The room is located to the left from the main entrance via the Dining Room.
• The distance from the main entrance is 7m.
• The most accessible route to the room has step-free level access and manual doors.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• The doors open away from you.
• The width of the opening is 140cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and sofas.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Room 2). Skip to the next section.

Room (Room 2)

• The room is located ahead from the main entrance.
• The distance from the main entrance is 7m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests, armchairs and sofas.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Room 3 - Games Room). Skip to the next section.

Room (Room 3 - Games Room)

• The room is located ahead from the main entrance.
• The distance from the main entrance is 10m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Room 4). Skip to the next section.

Room (Room 4)

• The room is located ahead from the main entrance.
• The distance from the main entrance is 14m.
• The most accessible route to the room has step-free level access.
• There is no signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests and sofas.
• Furniture available in the room includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a play area.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located next to the reception desk and off the main corridor.
  • All toilets with adaptations have a right hand transfer space.
  • The shared step-free toilet facilities are located ahead from the main entrance, off the main corridor.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations off the main corridor.

You are on Toilet with Adaptations (Reception - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Reception - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right from the first set of doors at the main entrance.
  • The distance from the main entrance is 1m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 65cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 163cm (width) x 126cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 62cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 41cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 85cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 85cm from the floor.
  • The wash basin has a lever tap.
  • There are no vertical grab rails at the wash basin.
  • There is a soap dispenser, however it is not wall mounted.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 130cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (Main Corridor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Main Corridor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located ahead from the main entrance off the main corridor.
  • The distance from the main entrance is 14m.
  • The most accessible route to the toilet has step-free level access and narrow walkways.
  • There is step-free level access into the facility.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 97cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 335cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is not a toilet roll holder.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 71cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the left as you face the wash basin.
  • The wash basin grab rail has a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 78cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 127cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 86cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Outdoor Space). Skip to the next section.

Entrance (Outdoor Space)

• This entrance is located on the right hand side of the building.
• The entrance area is not clearly signed.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient with resting areas.
• The ramp is over 150cm wide with no handrails.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked door can be opened on request.
• The door opens away from you.
• The width of the opening is 97cm.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 130cm.
• There is a second single manual gate.
• The second gate opens towards you.
• The width of the opening is 113cm.
• The second gate has a medium visual contrast.
• The gate to access the outdoor space from the car park is single and opens towards you (pull).
  The width of the gate is 96cm.
• There is step-free access via a very easy slope as you enter.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a playground with play equipment and a grassed play area.
• Outdoor areas consist of concrete or tarmac, wood bark and block paving.
• There are footpaths throughout.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are some seats situated along the paths for people to rest.
• The paths have uneven surfaces.

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• Playground View
  • There is a fenced play area with an access point over 100cm wide.