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East Peckham Library

3 Pound Road, East Peckham, Tonbridge, Kent, TN12 5AU

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Access Guide

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Getting Here

Opening Times

  • Monday Closed.
  • Tuesday 09:00 - 13:00.
  • Tuesday 14:00 - 17:00.
  • Wednesday Closed.
  • Thursday 09:00 - 13:00.
  • Thursday 14:00 - 17:00.
  • Friday 12:00 - 00:00.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does not have its own parking facilities.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • There is standard on-street parking available on Pound Road.

Approach

  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
  • There is a level landing at the top of the ramp/slope.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) on the approach.
  • There is/are 2 clearly marked step(s), with no handrails.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The step(s) does/do not have tactile paving at the top and bottom.

Entrance (East Peckham Library Entrance)

  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'East Peckham Library'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 98cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The reception point is located at the rear of the venue.
  • The reception point is approximately 6m (6yd 1ft) from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 72cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is laminate.
  • There is not a waiting area close to the reception point.

Getting Around

  • There is step-free access throughout the area.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is laminate.
  • There is high visual contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

Library

  • The library is located directly beyond the entrance door.
  • The library is 1m from the entrance.
  • There is step-free access into the library.
  • The type of flooring in the library is vinyl.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are no potential trip hazards within the room.
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • There is an ordering service.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 74cm in height.
  • There are no height adjustable desks available.
  • The seats do not have armrests.
  • A member of staff is available to provide assistance.
  • The library does have a computer area.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 73cm in height.
  • There are no height adjustable desks in this area.
  • The library does have computers with accessible software.
  • The computers have Windows 10 Ease of Access software available.
  • Auxiliary aids are available for computer users.
  • A height adjustable chair is / are available.
  • The seats do not have armrests in the computer area.
  • One of the computer desks is height adjustable.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.