Access Guide
Children's Centre
- Services/facilities provided include; Main hall, creche, mini creche, small hall and private consultation room which can serve for various purposes such as stay and play, baby clinic, health visiting clinic, child minding drop off and health checks.
- Services / facilities within the grounds include a Primary School.
Getting Here
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By Road
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- Located in the grounds of Edenbridge Primary School just off the High Street. The B2026 Station Road is 0.2 miles away via the High Street and onto the B2026 Station Road. The B2026 Station Road heads to Crockham Hill northbound and Cowden Pound southbound.
- There is ample parking next to the venue in the form of a shared car park with the Primary School.
- For more information on getting to the Edenbridge Children's Centre please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stop is located on High Street, approximately 131ft from the venue. There are direct buses available to Tunbridge Wells, Oxted, Sevenoaks and Southborough from this stop.
- For more information on GEOPUNK buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Edenbridge Town.
- Edenbridge Town Station is approximately 0.2 miles from the Children's Centre. There are direct services to London Bridge, East Croydon and Uckfield.
- For more information on Southern Railway please click here (opens new tab).
- For more information on National Rail please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- Staff receive deaf awareness training.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is an assistance dog toilet or toileting area at the venue/nearby.
- The assistance dog toilet or toileting area is located in the car park.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking
- The venue has shared parking facilities.
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Parking
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- The car park is located at the front of the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Paying
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- There are no parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Main Entrance)
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- The approach surface is uneven in places.
- There is a/are fixed bollard(s) on the approach.
- The minimum width between the bollards/wall is 190cm.
- The bollard(s) has/have a high colour contrast to prevent them being hazardous to visually impaired people.
- There is step-free access on the approach.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the side of the venue leading from the car park.
- The entrance area/door is clearly signed.
- This entrance sign says 'Sure Start Edenbridge Children's Centre'.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 95cm (3ft 1in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the path leading to the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- The bell is to the left of the 2nd set of doors and must be pressed for entry into the reception area.
Reception (Main Reception)
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Reception
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- The reception point is located ahead as you enter the children's centre from the main entrance.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is carpet and vinyl.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The seats do not have armrests.
- There is sufficient space for a wheelchair user to use the waiting area.
Inside Access
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Access and Circulation
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- There is step-free access throughout the building.
- There is a/are door(s) in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet and vinyl.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all corridors/walkways.
- The lighting levels are good.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music/sound.
- There is not a hearing assistance system.
Room(s) (Private Consultation Room)
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Access
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- The room surveyed was Private Consultation Room.
- Private Consultation Room is located in the corridor to the right just after reception.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 75cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet and vinyl.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a bed on the left as you enter the private consultation room.
The height of the bed is 80cm and is used for consultations.
There is a sink at the far left of the private consultation room.
The height of the sink is 80cm.
Day Room (Creche)
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Access
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- Creche is located at the end of the corridor to the right as you enter from the main entrance.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) towards you (pull).
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) is 45cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet and vinyl.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a children's sink at the far right as you enter the creche. This height of the sink is 50cm.
Room(s) (Mini Creche)
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Access
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- The room surveyed was Mini Creche.
- Mini Creche is located at the rear of the creche.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
Toilet with Adaptations (Creche)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located at the rear left of the creche, close to the entrance to the small hall.
- This accessible toilet is approximately 12m (13yd 4in) from the creche entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- There is tactile and pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 220cm x 190cm (7ft 3in x 6ft 3in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are clinical waste, general domestic waste and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 105cm (3ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
Standard Toilet(s) (Creche Children's Toilet)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the creche.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the creche entrance.
- There is step-free access into the shared toilet(s).
- There is tactile and pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 66cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is a flashing fire alarm beacon within the toilet(s).
- Lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the creche children's toilets.
- There is step-free access into the baby change facilities.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 92cm (3ft).
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Comments
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- The height of the children's toilet is 38cm.
Day Room (Small Hall)
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Access
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- Small Hall is located between the Main Hall and Creche.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) is/are single.
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a games area and a lounge area.
- There is a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) is 50cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet and vinyl.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a refreshment counter by the kitchen entrance that is 100cm in height. The counter is only open for certain events.
Toilet with Adaptations (Small Hall)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is located in the small hall on the right as you enter from the creche room.
- This accessible toilet is approximately 7m (7yd 1ft) from the Main Hall to Small Hall entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- There is tactile and pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 84cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- The transfer space is obstructed by a baby changing table.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are clinical waste, female sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 82cm (2ft 8in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 84cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm (3ft 1in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
Entrance (Main Hall to Small Hall)
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Entrance
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- This information is for the entrance located on the right as you enter the main hall from the reception area.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 84cm.
Day Room (Main Hall)
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Access
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- Main Hall is located on the left as you enter, just beyond the reception area.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) towards you (pull).
- The door(s) is/are double (with one leaf locked).
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a lounge area.
- There is a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) ranges between 50cm and 82cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet and vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a sink and work surface available at the rear of the main hall. The height of the sink and work surface are 76cm.
