You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • From the M20 junction 10, take the A292/A2070 exit to Ashford/Brenzett/International Station/Designer Outlet.
    At Orbital Park Roundabout, take the second exit and stay on Bad Munstereifel Road/A2070.
    At Flanders Field Roundabout, take the second exit onto Malcolm Sargent Road.
    At the roundabout, take the first exit onto Kingsnorth Road, turn right and the venue is located on the left.
  • The venue has its own free parking facilities.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on The Limes (travelling north).
  • For more information on journey planning please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Ashford International.
  • Ashford International Train Station is approximately 1.3 miles away.
  • For more information on Ashford International Train Station please click here (opens new tab).
  • For more information on Southeastern Railway please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Fairlawn Residential Short Break Service please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include mobile hoists, ceiling track hoists, shower chairs and adjustable beds.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.

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• Parking View
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are no parking charges for the car park.
  • Parking is free for visitors of the venue.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete.
  • There is not a road to cross between the car park and the entrance.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).

You are on Residential Accommodation. Skip to the next section.

Residential Accommodation

• This venue provides respite care.
• There is 1 building on this site.
• There are 7 residential rooms in this building.
• There is accessible accommodation within this building.
• Accessible accommodation is located on the first floor.
• Features include height adjustable beds and motorised ceiling hoists.
• There is accessible accommodation with a ceiling tracking hoist.
• The building has 2 storey(s).
• Services/facilities within the building include;
  Ground Floor:
  a changing place, spa room, a soft play room, a sensory room, music room, play room, lounge, access to the rear and front garden, a kitchen and dining room.
  First Floor:
  7 bedrooms, a staff room, a kitchen, an assisted bathroom ad shower room, an accessible shower room, a standard bathroom and a lounge.
• Services / facilities within the grounds include gardens with play areas and seating.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 125cm (4ft 1in).
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located leading up to the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
  • Wayfinding signage is not provided.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a portable safe area that can be erected in any of the bedrooms as and when needed.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Changing Places (Ground Floor - Spa Changing). Skip to the next section.

Changing Places (Ground Floor - Spa Changing)

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• Location and Access View
  • The facility is located to the right as you enter.
  • The facility is approximately 10m (10yd 2ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is low.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 71cm (2ft 4in).
  • The dimensions of the facility are 276cm x 280cm .
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 90cm (2ft 11in).
  • The transfer space on the left as you face the toilet is 110cm (3ft 7in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • There are no vertical grab rails for the toilet.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is an elbow pad flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 85cm.
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • The toilet seat colour contrast is low.
  • There is not an emergency alarm for the toilet.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 80cm.
  • The wash basin tap type is lever.
  • There is not a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 100cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 100cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary, general domestic waste and pedal bin disposal units.
  • There is not an emergency alarm for the facility.
  • There is not a coat hook.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
• Comments View
  • The storage unit to the right of the toilet can be moved to create more space.

You are on Room(s) (Spa Room). Skip to the next section.

Room(s) (Spa Room)

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• Access View
  • The room surveyed was Spa Room.
  • Spa Room is located at the end of the main corridor, next to the spa changing room.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is medium.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • There is a large water spa accessed via 3 unmarked deep steps with no handrails.
  • There is an emergency cord directly above the spa.
  • There is an overhead motorised hoist that covers the spa.

You are on Sensory Room. Skip to the next section.

Sensory Room

• The sensory room is located on the main corridor, to the left as you enter.
• There is step free access into the sensory room.
• The width of the door opening is 72cm.
• The door has a closer and maybe difficult for some to open.
• The room does have an unobstructed minimum turning space of 150cm x 150cm.
• Within the sensory room there are overhead light projectors, textured surfaces, assorted padded seats and various sensory equipment.

You are on Room(s) (Play Room). Skip to the next section.

Room(s) (Play Room)

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• Access View
  • The room surveyed was Play Room.
  • Play Room is located on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 63cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Room(s) (Music Room). Skip to the next section.

Room(s) (Music Room)

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• Access View
  • The room surveyed was Music Room.
  • Music Room is located on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 74cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Ground Floor - Main Corridor). Skip to the next section.

Standard Toilet(s) (Ground Floor - Main Corridor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the main corridor to the left as you enter.
  • The shared toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is no signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.

You are on Room(s) (Soft Play Room). Skip to the next section.

Room(s) (Soft Play Room)

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• Access View
  • The room surveyed was Soft Play Room.
  • Soft Play Room is located on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • The floor of the room is covered in thick padded mats.
    There are foam covered shapes to play on and a ball pool.
    There is a ceiling track hoist covering all areas of the room.

You are on Day Room (Lounge). Skip to the next section.

Day Room (Lounge)

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• Access View
  • Lounge is located on the main corridor.
  • There is not wayfinding signage on route to the room(s).
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television and a lounge area.
  • There is not a visual fire alarm beacon in the room(s).
  • Furniture in the day room includes; armchairs and sofas.
  • There is sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are adjustable.
  • There is a ceiling track hoist covering all areas of the room.
    There are doors from the room to the front and rear gardens.

You are on Room(s) (Dining Room). Skip to the next section.

Room(s) (Dining Room)

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• Access View
  • The room surveyed was Dining Room.
  • Dining Room is located at the rear of the venue.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are double.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is permanently held open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 62cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located at the rear of the venue, past the dining room.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 72cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are available.
• Lighting levels are moderate to good.

You are on Room(s) (Laundry). Skip to the next section.

Room(s) (Laundry)

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• Access View
  • The room surveyed was Laundry.
  • Laundry is located on the main corridor, to the right as you enter.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is low.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single (with an unlocked extension leaf).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 90cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
• Comments View
  • There is a sink at a height of 87cm with twist/turn taps.

You are on Outside Access (Play Room). Skip to the next section.

Outside Access (Play Room)

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• Entrance View
  • This information is for the entrance located at the north end of the garden area.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 70cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located at the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
• Comments View
  • From the outside, there are two raised lips at the door frame, each about 2.5cm high.

You are on Outside Access (Dining Room). Skip to the next section.

Outside Access (Dining Room)

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• Entrance View
  • This information is for the entrance located on the west side of the garden area.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 70cm.
• Step(s) View
  • The step(s) is/are located at the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 5cm.
• Comments View
  • There are two lips at the door frame from the outside, each about 2.5cm high.

You are on Rear Garden - Play Area. Skip to the next section.

Rear Garden - Play Area

• There is a garden/play area at the rear of the building with doors from the lounge, dining room and play room.
  
• There is a paved area with picnic tables outside the building.
  
• There is a varied assortment of children's play equipment, most of which is on a rubberised surface.
• The area is generally level but with uneven surfaces.

You are on Front Garden. Skip to the next section.

Front Garden

• The front garden can be reached by secure door from the lounge.
  
• There are paths leading to a pond, a sheltered outdoor seating area and other benches.
  
• The garden is due to be redesigned, including new paths, in 2023.

You are on Other Floors (Entrance Foyer). Skip to the next section.

Other Floors (Entrance Foyer)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located straight ahead as you enter.
• The stairs are approximately 6m from the main entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Other Floors (Rear Corridor). Skip to the next section.

Other Floors (Rear Corridor)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the rear of the venue, opposite the platform lift.
• The stairs are approximately 12m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the left going up.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear of the venue, near to the dining room.
• The lift is clearly visible from the entrance.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a platform lift.
• A member of staff needs to be notified for use of the lift.
• A member of staff is required to operate the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Changing Places (First Floor - Assisted Bathroom). Skip to the next section.

Changing Places (First Floor - Assisted Bathroom)

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• Location and Access View
  • The facility is located on the first floor main corridor.
  • The facility is approximately 8m (8yd 2ft) from the lift.
  • The facility is in addition to standard and accessible toilets.
  • There is level access into the facility, via lift.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
  • You do not need a key for the facility.
  • The door opens by sliding.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the door is 80cm (2ft 7in).
  • The dimensions of the facility are 550cm x 273cm .
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 150cm (4ft 11in).
  • The transfer space on the left as you face the toilet is 240cm (7ft 10in).
  • Dropdown rails are not provided.
  • There are no vertical grab rails for the toilet.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is an elbow pad flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 60cm.
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • The toilet seat colour contrast is low.
  • There is not an emergency alarm for the toilet.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 100cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 84cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • There is a/are female sanitary and general domestic waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is not a coat hook.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
• Comments View
  • There is a powered height adjustable bath with a shower attachment.
  • The hoist covers the bath as well as the changing bed.

You are on Day Room (First Floor - North Side). Skip to the next section.

Day Room (First Floor - North Side)

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• Access View
  • Day Room is located on the first floor main corridor.
  • There is not wayfinding signage on route to the room(s).
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television and a lounge area.
  • There is not a visual fire alarm beacon in the room(s).
  • Furniture in the day room includes; sofas.
  • There is sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in the room(s) is vinyl.
  • There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Washroom (First Floor - North Side - Standard Bathroom). Skip to the next section.

Washroom (First Floor - North Side - Standard Bathroom)

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• Washroom Details View
  • The washroom surveyed has a toilet, a wash basin and a bath.
  • The washroom surveyed is located on the first floor main corridor.
  • The washroom surveyed is approximately 10m from the lift.
  • There is step free access to the washroom surveyed once inside the building.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 72cm (2ft 4in).
  • The dimensions of the washroom are 440cm x 190cm.
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 80cm .
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap
  • There is a soap dispenser.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 115cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 80cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 58cm.
  • The bath is not height adjustable.
  • The bath tap type is lever. It is not a mixer tap.
  • There is a shower over/for the bath.
  • The shower head height is fixed.
  • The height of the shower head is 160cm (5ft 3in).
  • There are wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The colour contrast between the internal washroom door and wall is low.
  • The toilet seat colour contrast is low.
  • The colour contrast between the bath wall-mounted grab rails and wall is low.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are medium.

You are on Washroom (First Floor - Accessible Shower Room). Skip to the next section.

Washroom (First Floor - Accessible Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wash basin, a toilet and a wheel in shower.
  • The washroom surveyed is located on the first floor main corridor.
  • The washroom surveyed is approximately 5m from the lift.
  • There is step free access to the washroom surveyed once inside the building.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) sliding.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The dimensions of the washroom are 250cm x 210cm.
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 80cm .
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is not a mixer tap
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 105cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 175cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are not wall-mounted grab rails available for the shower.
• Bath Details View
  • There is not a bath.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is low.
  • The colour contrast between the internal washroom door and wall is low.
  • The colour contrast between the dropdown rail(s) and wall is low.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
  • The toilet seat colour contrast is low.
  • The colour contrast between the washroom floor and walls is high.
  • Lighting levels are medium.

You are on Kitchen (First Floor). Skip to the next section.

Kitchen (First Floor)

• The kitchen is located at the rear of the first floor main corridor.
• There is step-free access, via lift, to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are not push pad activated.
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 88cm.
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 90cm (2ft 11in).
• There is a dual height refreshment counter.
• The dual work surface heights are 70cm and 90cm.
• There is a work surface with a clear knee recess.
• There is a height adjustable work surface.
• The type of flooring in this area is laminate.
• There are chairs without armrests within the kitchen.
• Tables are not permanently fixed.
• Chairs are not permanently fixed.
• The standard height for tables is 74cm.
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are available.
• Lighting levels are good.

You are on Day Room (First Floor - South Side). Skip to the next section.

Day Room (First Floor - South Side)

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• Access View
  • Day Room is located on the first floor corridor.
  • There is not wayfinding signage on route to the room(s).
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television and a lounge area.
  • There is not a visual fire alarm beacon in the room(s).
  • Furniture in the day room includes; sofas.
  • There is sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.