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Faversham Town Library

Newton Road, Faversham, Kent, ME13 8DY

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print, different languages on request and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Parking

  • The venue does not have its own parking facilities.
  • There is no parking available at the venue. The nearest car park is 50 meters away on Institute Road where there are two blue badge spaces.
  • The car park surface is tarmac.

Approach

  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

Entrance

  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Faversham Library'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 132cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • The reception point is located on the right hand side of the venue.
  • The reception point is approximately 18m (19yd 2ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 74cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There are sofas only in the waiting area.
  • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • There is step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is high visual contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

Library

  • The library is located directly ahead through the entrance doors.
  • The library is 5m from the main entrance.
  • There is step-free access into the library.
  • The door(s) open(s) automatically.
  • The door(s) is/are double.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The type of flooring in the library is carpet.
  • There are no potential trip hazards within the room.
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • The library stocks Barrington Stoke Dyslexia childrens books.
  • There is an ordering service.
  • There is a self-service book borrow/return machine available.
  • The self-service machine touch screen is at a suitable height for a wheelchair user.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 73cm in height.
  • There are seats with armrests on both sides.
  • A member of staff is available to provide assistance.
  • The library does have a computer area.
  • The computer area is located on the right as you enter the venue.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 71cm in height.
  • There is a height adjustable desk in this area.
  • The library does have computers with accessible software.
  • Accessible software available includes Ease of Access Centre and Microsoft audible.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse, height adjustable table and height adjustable chair is / are available.
  • There are seats with armrests on both sides in the computer area.

Changing Places

  • Location and Access View
    • The facility is located on the left as you enter the venue.
    • The facility is approximately 2m (2yd 7in) from the main entrance.
    • The facility is not in addition to standard and accessible toilets.
    • The facility is located close to other managed facilities (e.g. reception or service counter).
    • There is level access to the facility.
    • The facility surveyed is for the sole use of disabled people.
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from reception.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a locking handle.
    • The door has a horizontal grab rail.
    • The width of the door is 80cm (2ft 7in).
    • The dimensions of the facility are 495cm x 280cm.
    • The ceiling height is at a minimum of 2.4m.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • There is a high colour contrast between the walls and floor.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 90cm (2ft 11in).
    • The transfer space on the left as you face the toilet is 80cm (2ft 7in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • As you face the toilet there are vertical grab rails on both sides.
    • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
    • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 80cm.
    • The toilet has a cistern.
    • There is a high colour contrast between the toilet seat and pan.
    • There is an emergency alarm for the toilet.
    • The emergency pull cord alarm is within reach and fully functional.
  • Changing Bench and Hoist Details View
    • The facility changing bench is free standing.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 200cm (6ft 7in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 120cm and 140cm when mounted.
    • There is no seat for the shower.
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is not available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • There is a high colour contrast between the wash basin grab rail(s) and wall.
    • There is a soap dispenser.
    • The soap dispenser is not at the recommended height of 80cm-100cm.
    • The height of the soap dispenser is 112cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
    • The height of the wide paper roll dispenser is 90cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • The height of the hand dryer is 100cm.
    • There is a towel dispenser.
    • The towel dispenser is at the recommended height of 80cm-100cm.
    • The height of the towel dispenser is 99cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a/are female sanitary, general domestic waste and nappy/incontinence items bin disposal units.
    • There is not a shelf next to the toilet.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a coat hook.
    • There is a flashing fire alarm beacon within the toilet.
    • The lighting levels are good.
  • Comments View
    • There is a baby changing table within the changing places. it is fixed to the wall at a height of 84cm.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.