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Headcorn Library

Kings Road, Headcorn, Ashford, Kent, TN27 9QT

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Access Guide

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Getting Here

Opening Times

  • Monday 14:00 - 17:00.
  • Tuesday 09:00 - 13:00.
  • Tuesday 14:00 - 17:00.
  • Wednesday Closed.
  • Thursday 09:00 - 13:00.
  • Thursday 14:00 - 17:00.
  • Friday 09:00 - 13:00.
  • Friday 14:00 - 17:00.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue does not have its own parking facilities.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • There is standard on-street parking on Kings Road which is limited to 4 hours.

Entrance (Headcorn Library Entrance)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Headcorn Library'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 76cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 95cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • The ramp/slope is located in front of the entrance door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

Reception

  • The reception point is located through the entrance doors on the right.
  • The reception point is approximately 10m (10yd 2ft) from the entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 27/11/2023.
  • The hearing loop was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • There is a mixture of seating with and without armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

Getting Around

  • There is step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is high visual contrast between the walls and floor in all areas.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are good.
  • Wayfinding signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

Library

  • The library is located beyond the entrance doors.
  • The library is 10m from the entrance.
  • There is step-free access into the library.
  • The type of flooring in the library is carpet.
  • There are no potential trip hazards within the room.
  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • There is step-free access within the library.
  • There are reading/study desks available.
  • The majority of the reading/study desk(s) are 76cm in height.
  • There are no height adjustable desks available.
  • There is a mixture of seating with and without armrests.
  • A member of staff is available to provide assistance.
  • The library does have a computer area.
  • The computer area is located to the left of reception.
  • There is step-free access to the computer area.
  • The majority of the computer desk(s) are 71cm in height.
  • There is a height adjustable desk in this area.
  • The library does have computers with accessible software.
  • The computers have Windows 10 Ease of Access software installed.
  • Auxiliary aids are available for computer users.
  • A height adjustable table and height adjustable chair is / are available.
  • There are seats with armrests on both sides in the computer area.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.