Access Guide

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Getting Here

The venue is approximately 480 meters from the A226 Gravesend Road via Forge Lane.
There is limited site standard parking available at the venue. There is a Blue Badge parking bay and limited on road standard parking available on Forge Lane.
There is a bus stop within 150 metres of the venue.
The nearest bus stop is 15 meters away on Forge Lane, with direct links to Gravesend, Cobham and Gravesend.
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The nearest Railway Station is Strood.
The nearest station is Strood, approximately 2.9 miles away, with direct links to London St Pancras International, Gravesend, Rochester and Faversham.
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There is a member of staff available for help and assistance.
There is not a member of staff trained in British Sign Language.
The alternative formats documents can be provided in include; large print on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include walking frames.
To obtain mobility aids please contact reception.

The venue does have its own parking facilities.
The car park is located at the rear of the library on Villa Road.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does not have a barrier control system.
The car park surface is tarmac.
There is not a/are not Blue Badge parking bay(s) available.
Clearly marked/signposted parent and child parking bays are not available.
All parking spaces are provided on a first come first served basis.
There is an on street Blue Badge parking bay available outside the venue on Forge Lane.
There are no parking charges for the car park.
Parking is free for visitors of the venue.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The entrance is not clearly visible from the car park.
The route from the car park to the entrance is clearly signposted.
The surface on the approach to the entrance is tarmac.
There is not a road to cross between the car park and the entrance.
The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the main entrance.
There is not a/are not clearly marked drop-off point(s).

Comments View
- The slope relates to the approach from the car park. The approach from the Blue Badge bay on Forge Lane has level access.

This information is for the entrance located at the side of the building.
The entrance area/door is clearly signed.
This entrance sign says 'Higham Library'.
There is ramped/sloped access at this entrance.
There is not a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
There is not a bell/buzzer.
There is not an intercom.
The main door(s) open(s) automatically.
The door(s) is/are single width.
The width of the door opening is 79cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.
There is a second set of doors.
The door(s) open(s) automatically.
The door(s) is/are single width.
The width of the door opening is 76cm.
The ramp/slope is located directly in front of the entrance door.
The gradient of the ramp/slope is slight.
The ramp/slope is permanent.
There is not a level landing at the top of the ramp/slope.
There is not a/are not handrail(s) at the ramp.

The reception point is located on the right as you enter the venue.
The reception point is approximately 6m (6yd 1ft) from the main entrance.
The reception area/desk is clearly visible from the entrance.
There is step-free access to the reception point.
There is a clear unobstructed route to the reception point.
There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
The reception counter is not placed in front of a background which is patterned.
The lighting levels at the reception point are good.
The height of the reception counter is medium height (77cm - 109cm).
There is sufficient space to write or sign documents on the counter.
There is a lowered section of the counter.
The height of the lowered section at the counter is 73cm.
There is sufficient space to write or sign documents on the lowered section of the counter.
There is a clear knee recess beneath the lowered section of the counter.
The counter is staffed.
Clipboards can be provided to anyone who is unable to use the desk.
There is not a hearing assistance system at the reception point.
Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
The type of flooring in the reception area is carpet.
There is not a waiting area close to the reception point.

There is step-free access throughout the building.
There are not doors in corridors/walkways which have to be opened manually.
The type of flooring in corridors/walkways is carpet.
There is high visual contrast between the walls and floor in all areas.
There is a mixture of seating with and without armrests at regular intervals.
The lighting levels are varied.
Wayfinding signage is not provided.
There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
This venue does not play background music in public areas.
There is not a hearing assistance system in the public areas of the building.

The library is located directly through the entrance doors.
The library is 3m from the main entrance.
There is step-free access into the library.
The door(s) open(s) automatically.
The door(s) is/are single.
The door opening width(s) is/are 75cm+ for the room(s).
The type of flooring in the library is carpet.
There are no potential trip hazards within the room.
This library does not have a regular supply of books in Braille.
This library does have a regular supply of books in large print.
This library does have a regular supply of books in audio format.
There is an ordering service.
There is a self-service book borrow/return machine available.
The self-service machine touch screen is at a suitable height for a wheelchair user.
There is step-free access within the library.
There are reading/study desks available.
The majority of the reading/study desk(s) are 71cm in height.
There is a height adjustable desk available.
There are seats with armrests on both sides.
A member of staff is available to provide assistance.
The library does have a computer area.
The computer area is located to the left of the reception desk.
There is step-free access to the computer area.
The majority of the computer desk(s) are 71cm in height.
There is a height adjustable desk in this area.
The library does not have computers with accessible software.
Auxiliary aids are not available for computer users.
There are seats with armrests on both sides in the computer area.