Access Guide
Getting Here
- The venue is approximately 1.4 miles from the A225 Shoreham Road via Dippers Close, West End, Childsbridge Lane and Pilgrims Way.
- There is limited on-site standard parking available at venue.
- The nearest bus stop is 40 metres away on West End with direct links to St Johns, Tonbridge and Sevenoaks.
- For more information on Arriva Buses please click here (opens new tab).
- The nearest Railway Station is Kemsing.
- The nearest station is Kemsing, approximately 1.6 miles away with direct links to Ashford International, Maidstone East, Bromley South and London Victoria.
- For more information on Southeastern Railway please click here (opens new tab).
- For more information on National Rail Enquiries please click here (opens new tab).
Opening Times
- Monday 10:00 - 14:00.
- Tuesday 10:00 - 13:00.
- Tuesday 14:00 - 17:00.
- Wednesday 10:00 - 15:00.
- Thursday Closed.
- Friday 13:00 - 17:00.
- Saturday 10:00 - 14:00.
- Sunday Closed.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include; large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include walking frames.
Parking
- The venue does have its own parking facilities.
- The car park is located at the rear of the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are level changes with no dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is not a road to cross between the car park and the entrance.
- There is not a/are not clearly marked drop-off point(s).
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Comments
View
- There is a steep slope and a single unmarked step on the route from the car park to the entrance. The step does not have handrails is 12cm high and can be overcome by using the pedestrian access to the venue from Dippers Close.
Approach
- The surface of the approach is tarmac and concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance (Kemsing Library Entrance)
- This information is for the entrance located at the side of the venue.
- The entrance area/door is clearly signed.
- This entrance sign says 'Kemsing Library'.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 73cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 132cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 75cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
- The step(s) is/are located at the threshold of the entrance door.
- There is/are 1 step(s).
- The step(s) is/are clearly marked.
- The step(s) does/do not have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 7cm.
Reception
- The reception point is located on the right as you enter the venue.
- The reception point is approximately 7m (7yd 1ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 73cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is carpet.
- There is not a waiting area close to the reception point.
Getting Around
- There is step-free access throughout the building.
- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is high visual contrast between the walls and floor in all areas.
- There is a mixture of seating with and without armrests at regular intervals.
- The lighting levels are good.
- Wayfinding signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Library
- The library is located directly beyond the entrance doors.
- The library is 2m from the entrance.
- There is step-free access into the library.
- The type of flooring in the library is carpet.
- There are no potential trip hazards within the room.
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- There is step-free access within the library.
- There are reading/study desks available.
- The majority of the reading/study desk(s) are 74cm in height.
- There are no height adjustable desks available.
- The seats do not have armrests.
- A member of staff is available to provide assistance.
- The library does have a computer area.
- The computer area is located directly ahead as you enter the venue, at the far end.
- There is step-free access to the computer area.
- The majority of the computer desk(s) are 72cm in height.
- There is a height adjustable desk in this area.
- The library does have computers with accessible software.
- Software available includes Windows 10 Ease of ACCESS.
- Auxiliary aids are available for computer users.
- A large rollerball mouse, height adjustable table and height adjustable chair is / are available.
- The seats do not have armrests in the computer area.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.