You are on Children's Centre. Skip to the next section.

Children's Centre

• Services/facilities provided include; a Pre-school, after school clubs, childcare and early child care.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Located on Albert Street Whitstable. The A299 Thanet Way is approximately 2 miles away via Albert Street, Stream Walk, Cromwell Road, Oxford Street, B2205 Canterbury Road and Borstal Hill.
  • There is limited on-street parking available on Albert Street.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • The nearest bus stop is located on Cromwell Road. There are direct services available to Whitstable, Canterbury and Greenhill.
  • For more information on Regent Coaches please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Whitstable.
  • Whitstable Station is approximately 0.4 miles from the venue. There are direct services available to London St Pancras, London Victoria, Ramsgate, Margate, Folkestone West and Faversham.
  • For more information on Southeastern Trains please click here (opens new tab).
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• Staff receive deaf awareness training.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own parking facilities.

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• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • There is on-street parking available on Albert Street outside the venue.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is tarmac and concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.
  • There is not a level landing at the top of the ramp/slope.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance sign says 'Kindergarten Kids Nursery'.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm.
  • There is a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a fingerprint scanner to gain entry and to exit.
  • The height of the fingerprint scanner is 130cm.
  • The fingerprint scanner is used for entry and exit by staff and parents and without a valid fingerprint on file, staff will have to let you in.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is not step-free access throughout the building.
  • There is/are 1 clearly marked step(s), with no handrails, for access to reception from the main entrance.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • Photograph 2 shows the step on the approach to the reception desk from the main entrance.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • There are seats with armrests on both sides at regular intervals.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors (Main Entrance to Pre-School). Skip to the next section.

Other Floors (Main Entrance to Pre-School)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located on the right as you enter from the main entrance.
• The stairs are approximately 3m from the main entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are G and 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the right going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a second lower handrail.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Other Information View
  • The room(s) on the floors which are not accessible is/are Pre-School.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the left as you enter from the main entrance.
  • The reception point is approximately 7m (7yd 1ft) from the main entrance.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is stepped access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is carpet.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Day Room (Baby Room). Skip to the next section.

Day Room (Baby Room)

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• Access View
  • Baby Room is located opposite the main entrance.
  • There is not wayfinding signage on route to the room(s).
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is a visual fire alarm beacon in the room(s).
  • The clear floor space beneath tables in the room(s) is 45cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • The type of flooring in the room(s) is carpet and vinyl.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • The baby room door to enter is a split door.
    There is a safety gate on the entrance that has an opening width of 60cm.

You are on Room(s) (Locker Room). Skip to the next section.

Room(s) (Locker Room)

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• Access View
  • The room surveyed was Locker Room.
  • Locker Room is located at the rear of the baby room.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door opening width(s) is/are under 75cm for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • This room is used for the lockers and storage only. There is a safety gate on the entrance that has an opening width of 60cm.

You are on Other Floors (Locker Room to Pre-school). Skip to the next section.

Other Floors (Locker Room to Pre-school)

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located in the Locker Room, towards the rear of the ground floor.
• The stairs are approximately 22m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• The floors which are accessible by stairs are G and 1.
• There are 12 steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 17cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the left going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a second lower handrail.
• There is not a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Other Information View
  • The room(s) on the floors which are not accessible is/are Pre-School Room.

You are on Entrance (Locker Room to Outside Play Area). Skip to the next section.

Entrance (Locker Room to Outside Play Area)

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• Entrance View
  • This information is for the entrance located at the rear of Locker Room on the ground floor.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm.
  • There is a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Entrance (Multi-Purpose Room). Skip to the next section.

Entrance (Multi-Purpose Room)

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• Entrance View
  • This information is for the entrance located at the rear of the venue on the ground floor.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm.
  • There is not a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Room(s) (Multi-Purpose Room). Skip to the next section.

Room(s) (Multi-Purpose Room)

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• Access View
  • The room surveyed was Multi-Purpose Room.
  • Multi-Purpose Room is located at the rear of the venue on the ground floor.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • There is not a hearing assistance system for the room(s).
  • There is not a visual fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 45cm and 90cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.
  • This rooms is used for various functions including a staff break room.

You are on Standard Toilet(s) (Multi-Purpose Room 1). Skip to the next section.

Standard Toilet(s) (Multi-Purpose Room 1)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the right as you enter the multi-purpose room.
  • The shared toilet(s) is/are approximately 4m (4yd 1ft) from the multi-purpose room entrance.
  • There is step-free access into the shared toilet(s).
  • There is no signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are low to moderate.

You are on Standard Toilet(s) (Multi-Purpose Room 2). Skip to the next section.

Standard Toilet(s) (Multi-Purpose Room 2)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the right as you enter the multi-purpose room after the Multi-Purpose Room 1 toilet.
  • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the multi-purpose room entrance.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are low to moderate.

You are on Entrance (Multi-Purpose Room to Outside Play Area). Skip to the next section.

Entrance (Multi-Purpose Room to Outside Play Area)

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• Entrance View
  • This information is for the entrance located at the side of the Multi-Purpose Room.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 70cm.
  • There is a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 8cm.
  • The going of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Play Area. Skip to the next section.

Outside Play Area

• The outside play area can be accessed from the multi-function room and the locker room.
• The flooring is soft rubber.
• The flooring is uneven in sections.
• There are several toys in the play area.

You are on Day Room (Pre-School First Floor). Skip to the next section.

Day Room (Pre-School First Floor)

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• Access View
  • Pre-School is located on the first floor.
  • There is not wayfinding signage on route to the room(s).
  • There is not step-free access into the room(s).
• Room Details View
  • There are no doors at this entrance.
  • The door opening width(s) is/are under 75cm for the room(s).
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • There is a visual fire alarm beacon in the room(s).
  • The clear floor space beneath tables in the room(s) is 45cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • The type of flooring in the room(s) is carpet and vinyl.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Pre-School Children's Toilet First Floor). Skip to the next section.

Standard Toilet(s) (Pre-School Children's Toilet First Floor)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor at the rear of the Pre-school.
  • The shared toilet(s) is/are approximately 22m (24yd 2in) from the main entrance.
  • There is step-free access into the shared toilet(s).
  • There is no signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 60cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the Pre-School children's toilet.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) for public use.