Access Guide
Getting Here
- The venue is approximately 1.4 miles from the A2 Watling Street via Sun Lane, Whitehill Lane and Valley Drive via Valley Road.
- There is standard on-street parking on Sun lane and Kitchener Avenue.
- There is a bus stop within 150 metres of the venue.
- The nearest bus stop is 50 metres away on Kitchener Avenue with direct links to Bluewater and Longfield.
- For more information on Arriva Buses please click here (opens new tab).
- The nearest Railway Station is Gravesend.
- The nearest station is Gravesend approximately 1.4 miles away with direct links to Strood, Gillingham, Faversham, Dartford and St. Pancras International.
- For more information on Southeastern Railway please click here (opens new tab).
- For more information on National Rail Enquiries please click here (opens new tab).
Opening Times
- Monday Closed.
- Tuesday 10:00 - 13:00.
- Tuesday 14:00 - 17:00.
- Wednesday 10:00 - 13:00.
- Wednesday 14:00 - 17:00.
- Thursday Closed.
- Friday 10:00 - 13:00.
- Friday 14:00 - 17:00.
- Saturday 10:00 - 15:00.
- Sunday Closed.
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking
- The venue does not have its own parking facilities.
- There is standard on-street parking on Sun Lane and Kitchener Avenue.
- There is not a/are not clearly marked drop-off point(s).
Approach
- The surface of the approach is stone/concrete tiles.
- The approach surface is uneven in places.
- There is step-free access on the approach.
- There is a slope with a very easy incline.
Entrance (Kings Farm Library Entrance)
- This information is for the entrance located at the front of the venue.
- The entrance area/door is clearly signed.
- This entrance sign says 'Kings Farm Library'.
- There is ramped/sloped or stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 115cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- The ramp/slope is located to the right of the entrance doors.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 110cm (3ft 7in).
- The ramp/slope does bypass the step(s).
- The step(s) is/are located in front of the entrance doors.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The step(s) does/do not have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The going of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
View
- The steps are marked but the paint is faded.
Reception
- The reception point is located directly ahead through the entrance doors.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 74cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is not a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is a hearing assistance system at the reception point.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/11/2023.
- The hearing loop was not working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is carpet.
- There is not a waiting area close to the reception point.
Getting Around
- There is step-free access throughout the building.
- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is carpet.
- There is high visual contrast between the walls and floor in all areas.
- There is a mixture of seating with and without armrests at regular intervals.
- The lighting levels are good.
- Wayfinding signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Library
- The library is located directly ahead through the entrance doors.
- The library is 2m from the main entrance.
- There is step-free access into the library.
- The type of flooring in the library is carpet.
- There are potential trip hazards within the room.
- There is a rug in the children's section.
- This library does not have a regular supply of books in Braille.
- This library does have a regular supply of books in large print.
- This library does have a regular supply of books in audio format.
- There is an ordering service.
- There is step-free access within the library.
- There are reading/study desks available.
- The majority of the reading/study desk(s) are 69cm in height.
- There are no height adjustable desks available.
- There are seats with armrests on both sides.
- A member of staff is available to provide assistance.
- The library does have a computer area.
- The computer area is located opposite reception.
- There is step-free access to the computer area.
- The majority of the computer desk(s) are 71cm in height.
- There is a height adjustable desk in this area.
- The library does have computers with accessible software.
- The computers have Windows 10 Ease of Access software available.
- Auxiliary aids are available for computer users.
- A large text keyboard, large rollerball mouse, height adjustable table and height adjustable chair is / are available.
- The seats do not have armrests in the computer area.
- A large text keyboard and large rollerball mouse are available, but must be ordered in advance.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.
