Access Guide
Children's Centre
- Services/facilities provided include; Stay and Plays, Interactive Music Groups, Active Movement Classes, New Parent Groups, Child Health Clinic, Breast Feeding Support and Midwife Appointments.
Getting Here
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By Road
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- The children's centre is approximately 2 miles from the Pembury Bypass (A21). As you exit the Pembury Bypass (A21) onto Pembury Road (A264) follow the road and take the fifth turning on the right onto Sandhurst Road. Follow the road and take the third turning on the right onto Birken Road. Then take the first right on Friars Way and the entrance to the children's centre is on your right hand side.
- The venue shares a car park with Temple Grove Academy for staff and Blue Badge holders only. There is parking available on the surrounding streets.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The nearest bus stop is on Orchard Close, approximately 420ft from the venue. The services that operate from this stop are the 793 Flyer and the 277 Sherwood Shuttle.
- For more information on Arriva Buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is High Brooms.
- High Brooms is approximately 0.7 miles from the venue. There are direct train services to London Charing Cross, Hastings and Tunbridge Wells.
- For more information on Southeastern Railway please click here (opens new tab).
- For more information on National Rail please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- Staff receive disability awareness/equality training.
- Staff receive deaf awareness training.
- British Sign Language interpreters can be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking
- The venue has shared parking facilities.
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Parking
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- The car park is located at the front of the Temple Grove Academy.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 490cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is not a road to cross between the car park and the entrance.
- There is tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 40m from the main entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- The car park is for staff and Blue Badge holders only.
- On-street parking is available for visitors and parents.
Approach (Main Entrance)
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Approach
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- The surface of the approach is tarmac and concrete tiles.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Little Forest Children's Centre'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 141cm (4ft 8in).
- There is not an intercom.
- A key fob is required for access at this entrance.
- The height of the key card reader is 132cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 106cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 81cm.
Reception
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Reception
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- The reception point is located ahead from the main entrance.
- The reception point is approximately 2m (2yd 7in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+) .
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 75cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
- The type of flooring in the reception area is vinyl.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The seats do not have armrests.
- There is not sufficient space for a wheelchair user to use the waiting area.
Getting Around
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Access
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- There is step-free access throughout the building.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is vinyl.
- There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all areas.
- There are seats without armrests at regular intervals.
- The lighting levels are good.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The system is a fixed loop.
- The hearing assistance system is located in the training room.
Room(s) (Small Meeting Room)
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Access
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- The room surveyed was Small Meeting Room.
- Small Meeting Room is located to the left from the main entrance.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 65cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are some chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located ahead from the main entrance.
- The female and male toilets are approximately 3m (3yd 10in) from the main entrance.
- There is step-free access into the female and male toilet(s).
- There is Braille, tactile and pictorial signage on or near the toilet door.
- There is not a lowered urinal in the male toilet(s).
- An ambulant toilet with wall-mounted grab rails is available.
- The vertical and horizontal grab rails vary.
- There is a lowered wash basin.
- The height of the lowered wash basin is 76cm.
- There are vertical wall-mounted grab rails on both sides of the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are moderate to good.
Toilet with Adaptations
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located ahead from the main entrance.
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 82cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 132cm x 214cm (4ft 4in x 7ft).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- The height of the light switch/pull cord is 70cm from floor level.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 76cm (2ft 6in).
- The transfer space is obstructed by a bin and toilet rolls.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The emergency pull cord alarm is fully functional.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a lid.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 105cm (3ft 5in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is low.
- The contrast between the walls and floor is high.
- The lighting levels are good.
Kitchen (Community Kitchen)
- The kitchen is located on the left hand side of the corridor.
- There is step-free access to the kitchen.
- There is a/are door(s) to access the kitchen.
- The door(s) open(s) away from you (push).
- The door(s) is/are not push pad activated.
- The door(s) is/are single width.
- The door has a closer and maybe difficult for some to open.
- The width of the door opening is 81cm.
- There is not ample room for a wheelchair user to manoeuvre within the kitchen.
- The height of the work surfaces are 89cm .
- There is not a dual height refreshment counter.
- There is not a work surface with a clear knee recess.
- There is not a height adjustable work surface.
- The type of flooring in this area is vinyl.
- Tables are not permanently fixed.
- Chairs are not permanently fixed.
- Vending machines are not available.
- Takeaway cups are not available.
- Drinking straws are not available.
- Lighting levels are good.
Room(s) (Training Room)
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Access
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- The room surveyed was Training Room.
- Training Room is located on the right hand side of the corridor.
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Comments
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- The training room was in use at the time of the survey.
Standard Toilet(s) (Children's Toilet)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the left hand side of the corridor.
- The shared toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
- There is step-free access into the shared toilet(s).
- There is Braille, tactile and pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 60cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the children's standard toilet.
- There is step-free access into the baby change facilities.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 106cm (3ft 6in).
Day Room (Small Community Room)
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Access
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- Small Community Room is located at the rear of the building.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a games area.
- There is not a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) is 45cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is vinyl.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Outside Play Area
- The outside play area is at the rear of the Small Community Room.
- The play area has level access and the surface is mainly soft rubber and astroturf with some concrete tiles.
- There are several pieces of play equipment throughout the play area for the children to use.
