You are on Children's Centre. Skip to the next section.

Children's Centre

• Services/facilities provided include; meeting room, staff offices, playroom, kitchen used for stay and play, parent courses, health visitors and the baby clinic.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The children's centre is located in Marden, approximately 10 miles south of Maidstone. It is located to the west side of the village, on the B2079 which is known as High Street in the centre, then becomes West End before becoming Goudhurst Road. The centre is located next to Marden Primary School.
  • There is no parking for staff or visitors at the children's centre.
    On-street parking is permitted in the area beyond the controlled zone outside the primary school.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • Bus services 23, 27, 28 and C2 stop on Goudhurst Road near to the venue. These serve surrounding areas including Goudhurst, Yalding, Maidstone and Linton.
  • For more information on bus services in the surrounding area please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Marden.
  • Marden station is approximately 0.3 miles to the east of the children's centre, along Goudhurst Road and West End. It is served by Southeastern railway services.
    There is step-free access into the ticket office and to platform 1 for services towards London.
    Access to platform 2 is by the footbridge with steps only.
    The nearest station with step-free access to all platforms is Staplehurst, 3.5miles east of Marden.
    There is not a bus route connecting this station with Marden.
  • For more information on access and facilities at Marden Station please click here (opens new tab).
  • For more information on Southeastern rail services please click here (opens new tab).
• Useful Links View
  • For further information about public transport in the area, please follow the link.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• Staff do not receive disability awareness/equality training.
• There is not a member of staff trained in British Sign Language.
• Staff do not receive deaf awareness training.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own parking facilities.

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• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Comments View
  • Unmarked on-street parking is available on the surrounding roads.

You are on Outside Access (Entrance Gate). Skip to the next section.

Outside Access (Entrance Gate)

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• Entrance View
  • This information is for the entrance located in front of the venue.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 120cm.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the centre front of the building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 90cm (2ft 11in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 102cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance .
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left after the main entrance .
  • The reception point is approximately 3m (3yd 10in) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the reception point.
  • The type of flooring in the reception area is vinyl.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The seats do not have armrests.
  • There is not sufficient space for a wheelchair user to use the waiting area.
• Comments View
  • The lower counter is a lift-up flap which is raised as required.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is vinyl.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Access to other floors/levels is via stairs and lift.
  • Wayfinding signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Room(s) (Meeting Room). Skip to the next section.

Room(s) (Meeting Room)

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• Access View
  • The room surveyed was the meeting room.
  • The meeting room is located on the ground floor, to the right of the entrance foyer.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a visual fire alarm beacon in the room(s).
  • There is not fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet and vinyl.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located through the door to the left after the main entrance .
• The stairs are approximately 5m from the main entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, heavy, single doors to enter the stairwell on the ground floor.
• The floors which are accessible by stairs are G and 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

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• Comments View
  • There are child-safety stairgates at the bottom and top of the stairs.
  • The opening width is 43cm and there is a slight step in the opening.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the rear left, after reception.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm.
• The dimensions of the lift are 110cm x 150cm.
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • The lift has a powered outward opening door.

You are on Room(s) (Playroom). Skip to the next section.

Room(s) (Playroom)

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• Access View
  • The room surveyed was the playroom.
  • The playroom is located on the first floor, to the right as you exit the lift.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a visual fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is vinyl.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • Floor coverings in the room(s) are not even.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Kitchen (Playroom). Skip to the next section.

Kitchen (Playroom)

• The kitchen is located to the left as you enter the playroom.
• There is step-free access to the kitchen.
• The kitchen has open access (no doors).
• There is ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 93cm .
• There is not a dual height refreshment counter.
• There is not a work surface with a clear knee recess.
• There is not a height adjustable work surface.
• The type of flooring in this area is vinyl.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located on the first floor, ahead as you exit the lift.
  • This accessible toilet is approximately 3m (3yd 10in) from the lift.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens inwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 102cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 200cm x 230cm (6ft 7in x 7ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general domestic waste and female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf is at a height of 55cm.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 118cm (3ft 10in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 145cm (4ft 9in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 94cm (3ft 1in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.
• Comments View
  • There is a second washbasin in the room at a height of 79cm.
  • There is a button on the outside of the door frame to enable the door to be opened outwards.
  • The accessible toilet is for the use of all staff and visitors.

You are on Standard Toilet(s) (Children's Toilets). Skip to the next section.

Standard Toilet(s) (Children's Toilets)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located on the first floor, off the playroom.
  • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the lift.
  • There is step-free access into the shared toilet(s).
  • There is pictorial signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 61cm.
  • There are no vertical wall-mounted grab rails at the lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the children's toilets.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 86cm (2ft 10in).