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Marden Library

High Street, Marden, Tonbridge, Kent, TN12 9DP

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Access Guide

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Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking (Marden Car Park)

  • The venue does not have its own parking facilities.
  • The venue shares.
  • Comments View
    • There is a public car park.
    • Marden Car Park is located off High Street.
    • There are 3 Blue Badge bays in the car park.
    • The width and depth of the Blue Badge bays is 460cm x 595cm.
    • There is a 120cm hatched zone around the Blue Badge bays.
    • The surface of the car park is tarmac.
    • Parking is free for all users.
    • There is not a drop-off point.

Approach

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 92cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 78cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 92cm.

Reception

  • Reception View
    • The reception point is located to the left as you enter the library.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the lowered section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 30/01/2020.
    • The hearing loop was working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet.

Library

  • Library Access and Circulation View
    • There is step-free access into the library.
    • The type of flooring in the library is carpet.
    • There are no potential trip hazards within the room.
  • Library Services View
    • This library does not have a regular supply of books in Braille.
    • This library does have a regular supply of books in large print.
    • This library does have a regular supply of books in audio format.
    • There is an ordering service.
    • There is step-free access within the library.
    • There are reading/study desks available.
    • The majority of the reading/study desk(s) are 74cm in height.
    • There are no height adjustable desks available.
    • There are seats with armrests on both sides.
    • A member of staff is available to provide assistance.
  • Computer Area View
    • The library does have a computer area.
    • The computer area is located to the right of reception.
    • There is step-free access to the computer area.
    • The majority of the computer desk(s) are 72cm in height.
    • There is a height adjustable desk in this area.
    • The library does not have computers with accessible software.
    • Auxiliary aids are available for computer users.
    • A height adjustable chair and height adjustable table is / are available.
    • The seats do not have armrests in the computer area.
  • Comments View
    • Within the library there is a section called Heritage Centre which provides information and photographs on the local area and history.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.