Access Guide
Overview
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About
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- This is a learning and skills hub with classrooms including a computer room and a multi-use room.
- Facilities available in the venue include: classrooms, staff offices and toilets.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Britton Farm Public Car Park.
- View information on Britton Farm Public Car Park (opens new tab) .
- The nearest train station is Gillingham Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: first floor corridor.
- Access throughout may include doors permanently held open.
- The ground and first floors can be accessed via a platform lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness training.
Parking (Staff and Public Car Park)
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Car Park
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- The car park is located off Britton Farm Street.
- The car park is open air/surface.
- The car park surface consists of concrete.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- Blue Badge holders can use this car park but need to book in advance.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located on Jeffery Street.
- The name of the car park is Britton Farm Public Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 127cm.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 114cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the right from the main entrance.
- The distance from the main entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 123cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There are slight ramps along the first floor corridor.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a low visual contrast between the walls and floor in all walkways.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests and stools.
- Lighting levels vary due to the size of the space.
Lift (Platform)
- The lift surveyed is located ahead from the main entrance.
- This lift is a platform lift.
- The distance from the main entrance is 4m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 91cm.
- The internal dimensions of the lift are 108cm (width) x 142cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs surveyed are located at the rear of the building.
- The ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Room 4 - Multi-Use Room)
- The room is located on the first floor.
- The distance from the lift is 1m.
- The most accessible route to the room has step-free level access and a platform lift.
- There is tactile and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 65cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests and high stools.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Room 8)
- The room is located on the first floor.
- The distance from the lift is 7m.
- The most accessible route to the room has step-free level access, a platform lift and a slight ramp or slope.
- There is tactile and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests and high stools.
- Furniture available in the room includes: desks.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm, a television with subtitles and a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen (Room 9)
- The kitchen is located on the first floor.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- The work surface is 92cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 84cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 92cm from the floor.
- A lowered hob is available with a clear knee recess.
- The lowered hob is 84cm from the floor.
- The oven is at a suitable height for a wheelchair user.
- The sink is 92cm from the floor.
- A lowered sink is available with a clear knee recess.
- The lowered sink is 84cm from the floor.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher and a microwave.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor to the right from the main entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located on the first floor.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right from the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 77cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 93cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a toilet roll holder.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 98cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
