Access Guide
Overview
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About
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- Services available in the venue include: Integrated Children's Services.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Gravesend.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and automatic doors.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the waiting area opposite the reception desk.
- The toilet with adaptations has a right hand transfer space.
Parking
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Car Park
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- The car park is located at the rear of the building opposite the main entrance.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is signposted but has no markings.
- There are no hatched/marked zones.
- The nearest designated bay is 40m from the main entrance.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- The Blue Badge parking space is at the far end of the car park.
Entrance (Integrated Children's Services Entrance)
- This entrance is located at the rear of the venue.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the right going up.
- There is an intercom at a height of 96cm.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 80cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 113cm.
- There is step-free level access as you enter.
Entrance (Garden Entrance)
- This entrance is located at the rear of the Trinity Meeting Room.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with a handrail on the right going up.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request .
- The door opens towards you.
- The width of the opening is 60cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Integrated Children's Services)
- The reception is located beyond the main entrance on the right.
- The distance from the main entrance is 1m.
- There is step-free level access to reception.
- The height of the reception desk is 99cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- There is a high visual contrast between the walls and floor in all walkways.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Room (Waiting Area)
- The room is located opposite the reception desk.
- The distance from the main entrance is 1m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Meeting Room - Trinity)
- The room is located in the corridor opposite the reception desk.
- The distance from the main entrance is 5m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a key fob/card reader at a height of 120cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 81cm.
- There is a push pad or push button to exit at a height of 127cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Waiting Area - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the far end of the waiting area.
- The distance from the main entrance is 10m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 197cm (width) x 249cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 116cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 126cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Garden Area)
- The following is available in this area: a grassed play area.
- Outdoor areas consist of concrete or tarmac.
- There are no footpaths.
- There is step-free level access throughout all areas.
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Playground
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- There is a fenced play area with an access point over 100cm wide.
- The garden is accessed via either meeting room.
