Access Guide

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Getting Here

The centre is approximately 2.3 miles from the A249 Brielle Way via Minster Road and Queenborough Road.
There is limited site standard parking available at the Library.
There is a bus stop within 150 metres of the venue.
The nearest bus stop is 80 meters away on Minster Road, with direct links to Sheerness, Sittingbourne, Warden and Snipeshill.
For more information on Chalkwell Buses please click here (opens new tab).
The nearest Railway Station is Queenborough.
The nearest station is Queenborough approximately 2.7 miles away, with direct links to Sittingbourne, Sheerness on Sea and Kemsley.
For more information on Southeastern Railway please click here (opens new tab).
For more information on National Rail Enquiries please click here (opens new tab).

There is a member of staff available for help and assistance.
There is not a member of staff trained in British Sign Language.
The alternative formats documents can be provided in include; large print and different languages on request.
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are available.
There are not mobility aids available.

The venue does have its own parking facilities.
The car park is located in front of the venue building.
The car park type is open air/surface.
The car park does not have a height restriction barrier.
The car park does not have a barrier control system.
The car park surface is tarmac.
There is not a/are not Blue Badge parking bay(s) available.
Clearly marked/signposted parent and child parking bays are not available.
All parking spaces are provided on a first come first served basis.
There are no parking charges for the car park.
Parking is free for visitors of the venue.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The entrance is clearly visible from the car park.
The surface on the approach to the entrance is tarmac.
There is not a road to cross between the car park and the entrance.
There is no tactile paving on dropped kerbs between the car park and the entrance.
There is not a/are not clearly marked drop-off point(s).

This information is for the entrance located at the front of the building to the left.
The entrance area/door is clearly signed.
This entrance sign says 'Minster-In-Sheppey Library'.
There is step-free access at this entrance.
There is not a canopy or recess which provides weather protection at this entrance.
There is a dark mat or floor marking at this entrance that might be perceived as a hole.
The entrance door(s) does/do contrast visually with its immediate surroundings.
There is a bell/buzzer.
The height of the bell/buzzer is 120cm (3ft 11in).
There is not an intercom.
The main door(s) open(s) automatically (towards you).
The main automatic door(s) is/are push pad or push button activated.
The push pad or push button is 94cm from floor level.
The door(s) is/are single width.
The width of the door opening is 107cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.
There is a second set of doors.
There are no doors at this entrance.
The width of the door opening is 88cm.

The reception point is located on the right as you enter the library.
The reception point is approximately 6m (6yd 1ft) from the main entrance.
The reception area/desk is clearly visible from the entrance.
There is step-free access to the reception point.
There is a clear unobstructed route to the reception point.
There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
The reception counter is not placed in front of a background which is patterned.
The lighting levels at the reception point are good.
The height of the reception counter is medium height (77cm - 109cm).
There is sufficient space to write or sign documents on the counter.
There is a lowered section of the counter.
The height of the lowered section at the counter is 77cm.
There is sufficient space to write or sign documents on the lowered section of the counter.
There is a clear knee recess beneath the lowered section of the counter.
The counter is staffed.
Clipboards can be provided to anyone who is unable to use the desk.
There is not a hearing assistance system at the reception point.
The type of flooring in the reception area is carpet.
There is a waiting area close to the reception point.
Access to the waiting area is unobstructed.
The seats do not have armrests.
There is sufficient space for a wheelchair user to use the waiting area.

There is step-free access throughout the building.
There are not doors in corridors/walkways which have to be opened manually.
The type of flooring in corridors/walkways is carpet.
There is high visual contrast between the walls and floor in all areas.
There is a mixture of seating with and without armrests at regular intervals.
The lighting levels are good.
Wayfinding signage is not provided.
There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
This venue does not play background music in public areas.
There is not a hearing assistance system in the public areas of the building.