You are on Getting Here. Skip to the next section.

Getting Here

• On the M2 follow signs for Dover/Channel Tunnel/Canterbury/Chatham. Follow Thanet Way (A299) and the A28 to Margate. The centre is located on Zion Place (the B2055).
• The Centre has on-site parking at the front of the building with a Blue Badge bay.
• There is a bus stop within 150 metres of the venue.
• The nearest bus stop in located on Northdown Road at Dane Hill.
• For more information on Stage Coach bus services please click here (opens new tab).
• The nearest Railway Station is Margate.
• The nearest station is Margate with services operated by South Eastern Railway operating to and from London St. Pancras.
• For more information on South Eastern Railway services please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.
• The car park is located at the front and rear of the venue.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park does not have a barrier control system.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked.
• There is/are 1 designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 460cm (8ft 6in x 15ft 1in).
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There are no parking charges for the car park.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are uneven surfaces.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is tarmac and block paving.
• There is not a road to cross between the car park and the entrance.
• There is tactile paving on dropped kerbs between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 3m (3yd 10in) from the entrance.
• There is not a/are not clearly marked drop-off point(s).

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located at the front of the building.
• The entrance area/door is not clearly signed.
• There is ramped/sloped access at this entrance.
• There is not a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• There is a bell/buzzer.
• The height of the bell/buzzer is 120cm (3ft 11in).
• The main door(s) open(s) automatically.
• The main automatic door(s) is/are push pad or push button activated.
• The push pad or push button is 90cm from floor level.
• The door(s) is/are single width with a locked extension leaf.
• The width of the door opening is 96cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• The ramp/slope is located leading to the entrance door.
• The gradient of the ramp/slope is slight.

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• Comments View
  • There is a push pad for exiting the building.
  • This pad is 92cm high.

You are on Reception. Skip to the next section.

Reception

• The reception point is located to the right as you enter the building.
• The reception point is approximately 2m (2yd 7in) from the entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step-free access to the reception point.
• There is a clear unobstructed route to the reception point.
• There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
• The reception counter is not placed in front of a background which is patterned.
• The lighting levels at the reception point are low.
• The height of the reception counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• The counter is staffed.
• There is not a hearing assistance system at the reception point.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• The type of flooring in the reception area is carpet.
• There is a waiting area close to the reception point.
• Access to the waiting area is obstructed.
• There are sofas only in the waiting area.
• There is sufficient space for a wheelchair user to use the waiting area.

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• Comments View
  • The waiting area is opposite the reception desk via a permanently open door that is 82cm wide.
  • There is button to exit the reception at a height of 100cm.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access throughout the building via lift(s).
• There is a slight ramp, with handrails on both sides, for access to the Sports Hall, Ground Floor Lounge and Kitchen Area.
• The width of the ramp/slope is 120cm (3ft 11in).
• The ramp/slope does bypass the step(s).
• There is/are 2 clearly marked step(s), with handrails on both sides, for access to the Sports Hall, Ground Floor Lounge and Kitchen Area.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• There are doors in corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is vinyl.
• There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
• Handrails with a rounded or oval profile are not provided in corridors/walkways.
• There is high visual contrast between the walls and floor in the majority of corridors/walkways.
• There are no seats/chairs at regular intervals.
• The lighting levels are varied.
• There is a play/activity area located within the sports hall and ground floor lounge.
• Access to other floors/levels is via stairs and lift.
• Wayfinding signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• This venue does not play background music in public areas.
• There is not a hearing assistance system in the public areas of the building.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located opposite the Sports Hall.
  • This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
  • There is step-free access to the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 142cm x 240cm (4ft 8in x 7ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm (2ft 9in).
  • The transfer space is obstructed by sanitary and Nappy bins.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the toilet seat and the pan.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are low.

You are on Standard Toilet(s) (Ground Floor - Male and Female). Skip to the next section.

Standard Toilet(s) (Ground Floor - Male and Female)

• Standard toilet facilities are available.
• The female and male toilet facilities that were surveyed are located at the far end of the corridor to the left after the building entrance.
• The female and male toilets are approximately 25m (27yd 1ft) from the entrance.
• There is step-free access to the female and male toilet(s).
• There is pictorial signage on or near the toilet door.
• There is not a lowered urinal in the male toilet(s).
• An ambulant toilet with wall-mounted grab rails is not available.
• There is a lowered wash basin.
• The height of the lowered wash basin is 74cm.
• The wash basin(s) tap type is lever.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are moderate to good.
• Baby change facilities are located within the venue.
• Baby change facilities are located in the standard female toilet.
• There is step-free access to the baby change facilities.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 95cm (3ft 1in).

You are on Standard Toilet(s) (Ground Floor - Male). Skip to the next section.

Standard Toilet(s) (Ground Floor - Male)

• Standard toilet facilities are available.
• The male toilet facilities that were surveyed are located opposite the Sports Hall.
• The male toilet(s) is/are approximately 20m (21yd 2ft) from the entrance.
• There is step-free access into the male toilet(s).
• There is pictorial signage on or near the toilet door.
• There is not a lowered urinal.
• An ambulant toilet with wall-mounted grab rails is available.
• There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
• There is not a lowered wash basin.
• The wash basin(s) tap type is push.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are good.

You are on Room(s) (Meeting Room). Skip to the next section.

Room(s) (Meeting Room)

• The room surveyed was Room 3.
• Meeting Room 3 is located in the left hand corridor after entrance on the ground floor.
• There are 2 additional similar meeting rooms in this location and 1 more on the First floor.
• Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
• There is written signage for the room, in block capital lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a low colour contrast between the external door and wall.
• There is a low colour contrast between the internal door and wall.
• There is step-free access into the room(s).
• The door(s) open(s) away from you (push).
• The door(s) is/are single.
• The door opening width(s) is/are 75cm+ for the room(s).
• The door has a closer and maybe difficult for some to open.
• Light switches are between 75cm and 120cm (4ft) from floor level.
• There is not a hearing assistance system for the room(s).
• There is not a visual fire alarm beacon in the room(s).
• There is not fixed furniture within the room(s).
• The clear floor space beneath tables in the room(s) is 70cm.
• There is not sufficient space for a wheelchair user to turn within the room.
• Furniture can be reconfigured to allow a turning space for wheelchair users.
• A height adjustable table/bench is not available.
• There are some chairs with armrests on both sides within the room(s).
• The type of flooring in the room(s) is carpet.
• Floor coverings in the room(s) are even with no trip hazards.
• There is a high colour contrast between the walls and floor.
• The lighting levels are good.

You are on Kitchen (Ground Floor). Skip to the next section.

Kitchen (Ground Floor)

• Signage for the room is not available in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a low colour contrast between the external door and wall.
• There is a low colour contrast between the internal door and wall.
• There is step-free access into the room(s).

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• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the kitchen is/are not push pad activated.
  • The door(s) is/are single.
  • The width of the door opening is 84cm.
  • The door is permanently held open.
  • There is ample room for a wheelchair user to manoeuvre within the kitchen (150cm x 150cm).
  • Facilities/features in the kitchen areas include; sinks, fridges, ovens, hobs, dishwashers, microwaves, kettles and toasters.
  • The area has a non-slip floor.
  • There is a high colour contrast between the floor and walls in the kitchen areas.
  • The lighting levels are moderate to good.
  • The worktops/counters are at a height of 92cm.
  • There are overhead and under counter cupboards/units available for worktops/counters.
  • The fridge/freezer door handles have a low colour contrast.
  • The sink tap types are lever.
  • The following are available here: easy grip cutlery.

You are on Lounge (Ground Floor). Skip to the next section.

Lounge (Ground Floor)

• Lounge is located to the far right after entrance into building.
• Signage for the room is not available in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a medium colour contrast between the external door and wall.
• There is a medium colour contrast between the internal door and wall.
• There is step-free access into the room.

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• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double (with one leaf locked).
  • The door has a closer and maybe difficult for some to open.
  • The width of the door opening is 73cm.
  • Facilities/features in the lounge/living areas include; sofas, armchairs and televisions.
  • The surface height of the lowest table is 72cm.
  • The flooring in the lounge/living area is hard flooring.
  • There is a medium colour contrast between the floor and walls in the lounge/living areas.
  • The lighting levels in the lounge/living areas are moderate to good.
  • There is a breakfast bar with a hatch through to the attached kitchen. The bar height is 90cm and there are high stools available.

You are on Entrance (To Outside Facilities and Ball Courts). Skip to the next section.

Entrance (To Outside Facilities and Ball Courts)

• This information is for the entrance located straight ahead after the entrance, through reception.
• The entrance area/door is not clearly signed.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 100cm.

You are on Outdoor Facilities. Skip to the next section.

Outdoor Facilities

• The following outdoor facilities are available: a sports court.
• The routes to the outdoor facilities for the students are not at least 150cm wide.
• Routes to the outdoor facilities are even and well maintained.
• Access to outside facilities is via the door ahead after reception.
• Surfaces for the facilities include: rubber tarmac.
• There are fenced areas.
• The entrance to the fenced area is not over 100cm wide.
• The gate may be difficult to open and does not have a high visual contrast with the fence.
• The landscape has a variety of accessible levels.
• There are external picnic tables and benches in the outside areas with a table height of 75cm.

You are on Hall(s) (Sports Hall). Skip to the next section.

Hall(s) (Sports Hall)

• The room surveyed was Sports Hall.
• Sports Hall is located at the far end of the right hand corridor as you enter the building.
• There is not wayfinding signage on route to the room(s).
• Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a low colour contrast between the external door and wall.
• There is a high colour contrast between the internal door and wall.
• There is step-free access into the room(s).
• The door(s) open(s) towards you (pull).
• The door(s) is/are double (with one leaf locked).
• The door opening width(s) is/are under 75cm for the room(s).
• The door is easy to open.
• Light switches are between 75cm and 120cm (4ft) from floor level.
• There is not a hearing assistance system for the room(s).
• There is not a visual fire alarm beacon in the room(s).
• There is not fixed furniture within the room(s).
• There is sufficient space for a wheelchair user to turn within the room.
• The type of flooring in the room(s) is wood.
• There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Floor coverings in the room(s) are even with no trip hazards.
• There is a medium colour contrast between the walls and floor.
• The lighting levels are good.

You are on Room(s) (Art Room). Skip to the next section.

Room(s) (Art Room)

• The room surveyed was Art Room.
• The Art Room is located at the far end of the right hand corridor, then left after entrance to the building.
• There is not wayfinding signage on the route to the room(s).
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a medium colour contrast between the external door and wall.
• There is a medium colour contrast between the internal door and wall.
• There is step-free access into the room(s).
• The door(s) open(s) away from you (push).
• The door(s) is/are single.
• The door opening width(s) is/are 75cm+ for the room(s).
• The door has a closer and maybe difficult for some to open.
• There is not a hearing assistance system for the room(s).
• There is not fixed furniture within the room(s).
• The clear floor space beneath tables in the room(s) ranges between 70cm and 72cm.
• There is not sufficient space for a wheelchair user to turn within the room.
• Furniture can be reconfigured to allow a turning space for wheelchair users.
• A height adjustable table/bench is not available.
• There are some chairs with armrests on both sides within the room(s).
• The type of flooring in the room(s) is vinyl.
• Floor coverings in the room(s) are even with no trip hazards.
• There is a high colour contrast between the walls and floor.
• The lighting levels are moderate to good.
• There is an exit to the outdoor facilities within the Art Room. This door opens away from you (push) and is 100cm wide.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the far end of the right hand corridor after the entrance.
• The stairs are approximately 15m from the entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, light, double doors to on the first floor.
• The floors which are accessible by stairs are G,1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the right going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do not cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located at the far end of the right hand corridor as you enter the building.
• The lift was out of use at the time of the survey.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 18m (19yd 2ft) from the entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.

You are on Standard Toilet(s) (First Floor - Female). Skip to the next section.

Standard Toilet(s) (First Floor - Female)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located on the first floor.
• The female toilet(s) is/are approximately 2m (2yd 7in) from the lift and stairwell.
• There is step-free access into the female toilet(s).
• There is pictorial signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is available.
• There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
• There is not a lowered wash basin.
• The wash basin(s) tap type is push.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are good.

You are on Kitchen (First Floor). Skip to the next section.

Kitchen (First Floor)

• Signage for the room is not available in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a low colour contrast between the external door and wall.
• There is a medium colour contrast between the internal door and wall.
• There is step-free access into the room(s).

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• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single.
  • The width of the door opening is 65cm.
  • The door is permanently held open.
  • There is not ample room for a wheelchair user to manoeuvre within the kitchen (150cm x 150cm).
  • The minimum width in the kitchen is 130cm.
  • Facilities/features in the kitchen areas include; sinks, fridges, ovens, hobs, washing machines, tumble dryers, microwaves, kettles and toasters.
  • The area has a non-slip floor.
  • There is a high colour contrast between the floor and walls in the kitchen areas.
  • The lighting levels are moderate to good.
  • The worktops/counters are at a height of 92cm.
  • The counters/worktops have a low colour contrast to the floor and to the sink.
  • There are overhead and under counter cupboards/units available for worktops/counters.
  • The sink tap types are lever.