Access Guide
Children's Centre
- Services/facilities provided include; a crèche, nursery, midwife clinics, baby groups, stay and play group, sexual health advice, group meetings and a child welfare advice service.
Getting Here
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By Road
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- The venue is located on Cannon Road, next to Cannon Road Pay and Display Car Park in Ramsgate.
The A255 Park Road is approximately 0.5 miles from the venue via Cannon Road, Paradise and High Street. - There is a staff car parking area available within the public pay and display car park next to the venue.
- The venue is located on Cannon Road, next to Cannon Road Pay and Display Car Park in Ramsgate.
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By Bus
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- There is not a bus stop within 150 metres of the venue.
- The nearest bus stop is approximately 482 metres from the venue on Queens Street.
There are direct buses available to Margate, Ramsgate, Canterbury, Westwood Cross and Minnis Bay. - For more information on Stagecoach Buses please click here (opens new tab).
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By Train
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- The nearest Railway Station is Ramsgate.
- Ramsgate Railway Station is approximately 0.8 miles from the venue.
There are direct services available to London St Pancras International, London Victoria, Folkestone West, Margate and Broadstairs. - For more information on Southeastern Trains please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request, Makaton on request, different languages on request and voice recognition CD on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
Parking (Visitor and Staff Parking)
- The venue has shared parking facilities.
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Parking
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- The car parking facilities are for Blue Badge holders only.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 1 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm.
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do need to be booked in advance.
- Please contact the centre directly to make sure the space is free.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Paying
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- There are no parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac.
- There is not a road to cross between the car park and the entrance.
- There is some tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 28m from the main entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Shared Parking
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- The venue shares a car park/parking facilities.
- Clearly marked/signposted designated Blue Badge parking bays are available.
- Clearly marked/signposted parent and child parking bays are not available.
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Comments
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- The car park bays allocated to the children's centre are signed in front of each bay.
- There is 1 Blue Badge bay and 9 Standard bays available to the children's centre.
- The rest of the car park is pay and display.
- This car park is run by Thanet District Council and has 5 Blue Badge parking bays and ample standard parking bays available.
- The car park bays allocated to the children's centre are signed in front of each bay.
Approach (Main Entrance)
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Approach
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- The surface of the approach is tarmac.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.
- There is a level landing at the top of the ramp/slope.
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Comments
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- There is a gate to enter the grounds of the children's centre.
- The gate is single 120cm in width, opens away from you (push) and is heavy.
- There is a gate to enter the grounds of the children's centre.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- This entrance sign says 'Thanet Children's Centres'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 100cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
Reception (Reception)
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Reception
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- The reception point is located to the right as you enter.
- The reception point is approximately 5m (5yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is not a hearing assistance system at the reception point.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is vinyl.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The seats do not have armrests.
- There is not sufficient space for a wheelchair user to use the waiting area.
Inside Access
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Access and Circulation
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- There is step-free access throughout the building.
- There is a/are door(s) in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is vinyl.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all corridors/walkways.
- The lighting levels are good.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music/sound.
- There is not a hearing assistance system.
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Comments
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- There is a door to enter the main corridor from the reception area that is opened by key code.
- The door is a single, 92cm in width, opens toward you (pull) and is heavy.
- The key code is on the right as you face the door and is 115cm in height.
- The key code is known by staff only.
- There is a bell above the key code should you require access at times that reception is not staffed.
- This bell is 145cm in height.
- There is a door to enter the main corridor from the reception area that is opened by key code.
Day Room (Explorers Nursery)
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Access
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- Explorers Nursery is located in the main corridor, to the right as you exit the reception area.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) towards you (pull).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a games area.
- There is a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) is 40cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- This room has a key coded entry.
This key code pad is on the right as you face the door and is at a height of 120cm.
You must knock on the door or use the bell in reception for access to the room as only staff know the code.
Room(s) (Health Room)
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Access
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- The room surveyed was Health Room.
- The health room is located in the main corridor on the right, opposite the Senior Early Help Office as you exit the reception area.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are some chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- This room has a consultation bed on the left as you enter.
This bed is 80cm in height.
There is a sink ahead and to the left as you enter.
This sink is 85cm in height.
There is a consultation desk ahead and to the right as you enter.
This desk is 72cm in height and has a chair with armrests on both sides in front of it.
There is an armchair on the right as you enter.
There are 3 chairs without armrests to the right as you enter.
Room(s) (Community Room)
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Access
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- The room surveyed was Community Room.
- The community room is located in the main corridor on the right, opposite the staff kitchen as you exit the reception area.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a television screen.
- There is a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 72cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a sink and worksurface on the right as you enter.
The sink and worksurface are 92cm in height.
Toilet with Adaptations (Main Corridor - Right Transfer)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located in the main corridor to the left.
- This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 205cm x 220cm (6ft 9in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 135cm (4ft 5in).
- The transfer space is obstructed by the non-infectious waste bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are general domestic waste, non-infectious waste and female sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 90cm (2ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 95cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The contrast between the walls and floor is high.
- The lighting levels are good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
Day Room (Crèche 1)
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Access
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- Crèche 1 is located at the rear of the main corridor as you exit the reception area.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) is 45cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet and vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- There is a sink on the left as you enter.
The sink is 62cm in height.
This room opens into Crèche 2 and can be divided off using a partition wall.
There is a key pad on the door to enter that is 130cm in height.
Only staff know the code so you must knock the door and wait for staff to give to entry.
Standard Toilet(s) (Crèche 1 Children's Toilet)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the far left as you enter crèche 1.
- The shared toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
- There is step-free access into the shared toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is a lowered wash basin.
- The height of the lowered wash basin is 60cm.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is a flashing fire alarm beacon within the toilet(s).
- Lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the crèche 1 children's toilet.
- The baby change table is set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- The children's toilets are 32cm in height.
Entrance (Crèche 1 Outside Play)
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Entrance
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- This information is for the entrance located at the rear of crèche 1.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located to the left as you face the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
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Comments
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- This entrance is only ever open/unlocked when the crèche is in session and is always supervised.
Outside Play Area
- The play area is outside crèche 1.
- The play area has a mixture of rubber flooring and grass throughout.
- There are some uneven sections throughout.
- A range of play equipment is available.
Day Room (Crèche 2)
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Access
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- Crèche 2 is located at the rear of the main corridor as you exit the reception area, next to crèche 1.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is a visual fire alarm beacon in the room(s).
- Furniture in the day room includes; chairs with no armrests and armchairs.
- The clear floor space beneath tables in the room(s) is 45cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet and vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are moderate to good.
- This room opens into crèche 1 and can be divided off using a partition.
There is a key pad on the door to enter that is 130cm in height.
Only staff have the code so you must knock on the door and wait for staff to give to entry.
