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Rusthall Adult Short Break Services

Middlefield Court, Edward Street, Rusthall, Tunbridge Wells, TN4 8RP

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Access Guide

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Getting Here

Getting Help and Assistance

  • Rusthall Short Breaks please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not a member of staff trained in Irish Sign Language.
  • Irish Sign Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, ceiling track hoists, shower chairs and adjustable beds.
  • To obtain mobility aids please contact any available member of staff.

Residential Accommodation

  • This venue provides respite care.
  • There is 1 building on this site.
  • There are 6 residential rooms in this building.
  • There is accessible accommodation within this building.
  • Accessible accommodation is located on the ground floor, to the left as you enter.
  • Both of the accessible bedrooms have ensuite facilities.
    There are adjustable beds in each room.
    All rooms have red flashing fire alarms.
    Within the bathroom of Room 1, there is a wheel-in shower with a height adjustable shower head.
    Within the bathroom of Room 2 there is a bath with a side entry door.
    The overhead hoists cover all areas of the bathrooms.
  • There is accessible accommodation with a ceiling tracking hoist.
  • A mobile hoist is available.
  • The building has 2 storey(s).
  • Services/facilities within the building include;
    Ground Floor;
    a main staff office, a large kitchen for staff and residents, a main lounge area that can be divided with a partition door, a sensory room at the rear of the venue, an accessible toilet, and 2 accessible bedrooms.
    First Floor;
    the staff residential room, and 3 ensuite standard residential bedrooms.

Parking

  • The venue does have its own parking facilities.
  • Parking View
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
    • Parking is free for visitors of the venue.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is block paving.
    • There is not a road to cross between the car park and the entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 110cm (3ft 7in).
    • There is an intercom.
    • The height of the intercom is 110cm (3ft 7in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 105cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Getting Around

  • Access View
    • There is step-free access throughout the ground floor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in all areas.
    • There is bench seating and also a mixture of single seats with and without armrests at regular intervals.
    • The lighting levels are good.
    • Access to other floors/levels is via stairs.
    • Wayfinding signage is not provided.
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Sensory Room

  • The sensory room is located at the rear of the venue.
  • There is step free access into the sensory room.
  • The width of the door opening is 130cm.
  • The door has a closer and maybe difficult for some to open.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • There are soft and padded furnishings, a textured wall hanging, overhead coloured lights and assorted stimulating toys available in the sensory room.

Kitchen

  • The kitchen is located immediately to the right as you enter.
  • There is step-free access to the kitchen.
  • There is a/are door(s) to access the kitchen.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are not push pad activated.
  • The door(s) is/are single width.
  • The door has a closer and maybe difficult for some to open.
  • The width of the door opening is 80cm.
  • There is ample room for a wheelchair user to manoeuvre within the kitchen.
  • There is a dual height refreshment counter.
  • The dual work surface heights are 72cm and 92cm.
  • There is a work surface with a clear knee recess.
  • There is not a height adjustable work surface.
  • The type of flooring in this area is laminate.
  • There are chairs without armrests within the kitchen.
  • Tables are not permanently fixed.
  • Chairs are not permanently fixed.
  • The standard height for tables is 72cm.
  • Vending machines are not available.
  • Takeaway cups are not available.
  • Drinking straws are available.
  • Lighting levels are moderate to good.

Room(s) (Lounge - Dining Room)

  • Access View
    • The room surveyed was Lounge - Dining Room.
    • Lounge - Dining Room is located opposite the main entrance.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is not available in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is low.
    • The colour contrast between the internal door and wall is low.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are double.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door has a closer and maybe difficult for some to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen and a whiteboard.
    • There is not a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) ranges between 40cm and 72cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There are some chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet and laminate.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located opposite the main entrance.
  • The stairs are approximately 4m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G,1.
  • There are 15 steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
  • Other Information View
    • The room(s) on the floors which are not accessible is/are standard bedrooms and a staff office.

Toilet with Adaptations (Ground Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the left of the lounge on the main corridor.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 220cm x 290cm (7ft 3in x 9ft 6in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 90cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 150cm (4ft 11in).
    • The transfer space is obstructed by a bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is not a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is low.
    • The contrast between the internal door and wall is low.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are not available.