You are on Overview. Skip to the next section.

Overview

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• About View
  • This is Kent County Council's main meeting place.
  • Services available in the venue include: the council chamber, councillors' political and administration offices, public gallery, committee and meeting rooms, and other facilities for elected representatives.
    The building also houses a function room (Sessions Hall), lecture theatre, further general non-political council offices, and a restaurant.
• Parking and Public Transport View
  • The venue has its own car park.
  • There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
  • The name of the nearest car park is Maidstone East Station.
  • View information on Maidstone East Station (opens new tab) .
  • The nearest train station is Maidstone East.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: all areas of the building beyond the main reception.
  • The following areas have stepped access: room C1.1 and the standard toilets behind Sessions Hall.
  • Access throughout may include manual doors, doors permanently held open, automatic doors and narrow walkways.
  • Floors B, 1M, 2M, 3M, 1, 2 and 3 can be accessed via a standard lift, a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), different languages (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the right and then immediately to the left as you exit the main lift (by stair 5) on the first floor.
  • The toilet with adaptations has a right hand transfer space.
  • Ambulant toilet facilities are located within the standard male and female toilets on the first floor by stair 5, and within the standard male toilets by the general offices on the first floor.
  • The male and female step-free toilet facilities are located on the first floor by stair 5 and on the first floor and second floor by the general offices.
  • The female step-free toilet facilities are located on the ground floor, by the general and political offices.
  • The male step-free toilet facilities are located next to the members' lounge.
  • The male and female toilet facilities are located in the centre-right of the building behind Sessions Hall.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located to the left at the top of the ramp leading up to Sessions Hall from behind the main reception desk.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located within the Changing Places facility.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the building, at the end of County Road.
  • The car park is open air/surface.
  • The car park surface consists of concrete.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • Parking at Sessions House is extremely limited. Visitors wishing to use this car park should contact the venue in advance.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street designated Blue Badge parking and standard parking is available.
  • The on-street designated Blue Badge parking bays are located in County Road.
  • The Blue Badge bays are clearly marked and signposted.
  • There are 4 public on-street Blue Badge parking bays available outside Sessions House, at the end of County Road. These have dimensions of 310cm x 483cm, and no hatched zones. Blue Badge parking here is not time limited and is free of charge.
    The nearest bay is approximately 34 metres from the main entrance. There is a dropped kerb en route from the bays to the entrance.
    Two standard on-street parking bays with electric vehicle charging points are also available outside the building, at the end of County Road.
• Public Car Parks View
  • There is a public car park located off Week Street.
  • The name of the car park is Maidstone East Station.
  • Designated Blue Badge parking bays are available in the car park.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the building, leading in from the car park at the end of County Road.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 5 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There is a key fob/card reader at a height of 118cm.
• The key fob/card reader and door release button are for out of hours staff access only.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 118cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a push pad or push button to exit at a height of 123cm.
• There is a second set of double automatic doors.
• The second set of doors are permanently held open.
• The width of the opening is 118cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Courtyard Entrance). Skip to the next section.

Entrance (Courtyard Entrance)

• This entrance is located to the right as you enter the courtyard from Week Street.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The steps have tactile markings at the top.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 128cm.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

• The reception is located diagonally to the right as you enter the building through the main entrance.
• The distance from the main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 107cm.
• There is a lowered section at the desk.
• The height of the lowered section is 76cm.
• The reception has glazed screens and patterned/distracting backgrounds.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 98cm to 106cm from the floor.
• The touchscreen has the following accessibility aids: a screen reader.
• There is a second, alternative touchscreen with a height range between 120cm and 135cm.
• There may be background noise in this area.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs with armrests and stools.
• Furniture available in this area includes: coffee tables.

You are on Reception (Members Desk). Skip to the next section.

Reception (Members Desk)

• The reception is located up the ramp leading up from behind the main reception desk, straight ahead through Sessions Hall and across the atrium.
• The distance from the main entrance is 65m.
• The most accessible route to reception has narrow walkways.
• There is step-free level access to reception.
• The height of the reception desk is 111cm.
• There is not a lowered section at the desk.
• The reception has a television.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• The flooring is shiny and patterned.
• Lighting levels were even at the time of the survey.
• There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: coffee tables.

You are on Getting Around. Skip to the next section.

Getting Around

• The following areas have step-free access via ramps or slopes: all areas of the building beyond the main reception.
• The following areas have stepped access: Room C1.1, and the standard toilets behind Sessions Hall
• Access throughout may include manual doors, automatic doors, doors permanently held open and narrow walkways.
• Some flooring is shiny.
• The visual contrast between the walls and floor varies between low and high.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, stools and high stools.
• Lighting levels vary due to the size of the space.
• Lighting levels are adjustable in some areas.

You are on Room (Sessions Hall). Skip to the next section.

Room (Sessions Hall)

• The room is located in the centre of the building, at the top of the ramp leading up from behind the main reception desk.
• The distance from the main entrance is 26m.
• The most accessible route to the room has a slight ramp or slope and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There are double automatic doors with a high visual contrast.
• The doors open away from you.
• The width of the opening is 111cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: benches.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• Lighting levels are adjustable.

You are on Room (Swale Suite). Skip to the next section.

Room (Swale Suite)

• The room is located diagonally to the right as you enter Sessions Hall from the main entrance.
• The distance from the main entrance is 51m.
• The most accessible route to the room has slight ramps or slopes, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a water dispenser.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• This room has two moveable partition walls, meaning it can be divided into two or three separate, smaller rooms if desired.
  These are called Swale 1, Swale 2 and Swale 3.

You are on Entrance (Seminar Lecture Theatre). Skip to the next section.

Entrance (Seminar Lecture Theatre)

• This entrance is located up the ramp leading from behind the reception desk, then to the right and diagonally across the gallery.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door has a locked extension leaf.
• The locked extension leaf can be opened on request .
• The door opens towards you.
• The width of the opening is 78cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Theatre (Seminar Lecture Theatre). Skip to the next section.

Theatre (Seminar Lecture Theatre)

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• Theatre Information View
  • There is a fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
• Auditorium View
  • The most accessible route to the auditorium has a slight ramp or slope and narrow walkways.
  • There is a designated seating area.
  • The following rows have stepped access: all rows of seating. There is one step from the main entrance and speaker's area up to the front row, and then an additional step between each row.
  • There is no specific designated seating area for wheelchair users, but they would normally be directed to sit in front of the front row, an area to which there is step-free level access once inside the lecture theatre.
  • The flooring consists of deep pile carpet.
  • Seating available includes: chairs without armrests and flip-down seats with armrests.
  • Chairs without armrests can be placed in front of the front row of tiered seating to create a row with step-free access.
    There is an additional entrance to the rear of the lecture theatre, located off the third mezzanine floor at stair 5. This gives access to the rear row of tiered seating.

You are on Designated Seating (Seminar Lecture Theatre). Skip to the next section.

Designated Seating (Seminar Lecture Theatre)

• The designated seating area surveyed is located in front of the front row of tiered seating.
• The distance from the seminar lecture theatre entrance is 7m.
• The most accessible route to the designated seating has manual doors and narrow walkways.
• There is step-free level access to the designated seating.
• The designated seating area is not clearly marked or signed .
• There are 10+ designated spaces for wheelchair users.
• The view from this seating area is clear from obstructions.
• Companions sit next to you and behind you.
• There is a member of staff available for assistance.
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs without armrests.
• The flooring consists of deep pile carpet.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• There is a toilet with adaptations close to the seating area (within approximately 50m).
• Lighting levels may be low, depending on the event.

You are on Room (Members Lounge). Skip to the next section.

Room (Members Lounge)

• The room is located to the rear right of the building, along the corridor and to the right past the members reception desk.
• The distance from the main entrance is 90m.
• The most accessible route to the room has a slight ramp or slope, automatic doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door is permanently held open.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet which is patterned.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
• Furniture available in the room includes: tables, coffee tables and desks.
• Some tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a water dispenser.
• There may be background noise in this room.
• Lighting levels were low at the time of the survey.
• Lighting levels are adjustable.

You are on Room (Wickham Room - The Information Point). Skip to the next section.

Room (Wickham Room - The Information Point)

• The room is located to the rear right of the building, along the corridor and to the right past the members reception desk.
• The distance from the main entrance is 95m.
• The most accessible route to the room has a slight ramp or slope, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Changing Places (Ground Floor - Transfer Both Sides). Skip to the next section.

Changing Places (Ground Floor - Transfer Both Sides)

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• Location and Access View
  • The Changing Places facility surveyed is located to the left at the top of the ramp leading up to Sessions Hall from behind the main reception desk.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the main entrance is 24m.
  • The most accessible route to the Changing Places facility has narrow walkways and a slight ramp or slope.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 102cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the facility are 334cm (width) x 333cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The transfer space on the right as you face the toilet is 184cm.
  • The transfer space on the left as you face the toilet is 152cm.
  • There is a push button flush on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is not a wall mounted toilet roll holder.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 195cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • There is no shower seat.
  • There are grab rails for the shower.
  • The shower grab rails have a high visual contrast.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is not a soap dispenser.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 108cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 114cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 101cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a waste bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 95cm and 130cm from the floor.
  • A privacy screen is not available.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were even at the time of the survey.
  • This is an AquaClean Toilet. There is also a flush button and sensor on a handset connected to the toilet, docked at a height of 109cm.
    The toilet roll holder is on the dropdown rail.
    There is a push button to switch the shower on and off, and then a lever mixer control to adjust the temperature.
    There is a lever to adjust the temperature of the sensor tap at the wash basin.

You are on Lift (Stair 5 - Ground Floor to Second Mezzanine). Skip to the next section.

Lift (Stair 5 - Ground Floor to Second Mezzanine)

• The lift surveyed is located to the right and right again after you enter the building through the main entrance.
• This lift is a platform lift.
• The distance from the main entrance is 11m.
• The most accessible route to the lift has step-free level access.
• The ground floor and second mezzanine level (signed as G and 1) are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 79cm.
• The internal dimensions of the lift are 85cm (width) x 144cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a visual floor indicator, a separate door to exit and an audible announcer.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stair 5 - Ground Floor to Second Mezzanine). Skip to the next section.

Stairs (Stair 5 - Ground Floor to Second Mezzanine)

• The stairs surveyed are located to the right as you enter the building through the main entrance.
• The ground floor and second mezzanine can be accessed by these stairs.
• There are 11 steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stair 5 - Ground Floor to First Mezzanine). Skip to the next section.

Stairs (Stair 5 - Ground Floor to First Mezzanine)

• The stairs surveyed are located to the right as you enter the building through the main entrance.
• The ground floor and first mezzanine can be accessed by these stairs.
• There are 7 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 12cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stair 5 - First Mezzanine to Second Mezzanine). Skip to the next section.

Stairs (Stair 5 - First Mezzanine to Second Mezzanine)

• The stairs surveyed are located to the right at the top of the stairs (stair 5 - ground floor to first mezzanine).
• The first mezzanine to second mezzanine can be accessed by these stairs.
• There are 5 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Lift (Stair 5 - Main Lift). Skip to the next section.

Lift (Stair 5 - Main Lift)

• The lift surveyed is located straight ahead as you exit the lift (stair 5 - ground floor to second mezzanine) at the second mezzanine level.
• The distance from the lift (stair 5 - ground floor to second mezzanine) is 5m.
• The most accessible route to the lift has step-free level access and a platform lift.
• Floors B, G, 1, 2 and 3 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have Braille markings, a medium visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 78cm.
• The internal dimensions of the lift are 101cm (width) x 86cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Stair 5 - Second Mezzanine to Third Mezzanine). Skip to the next section.

Stairs (Stair 5 - Second Mezzanine to Third Mezzanine)

• The stairs surveyed are located to the left at the top of the stairs (stair 5 - ground floor to second mezzanine).
• The second mezzanine to third mezzanine can be accessed by these stairs.
• There are 5 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stair 5 - Third Mezzanine to First Floor). Skip to the next section.

Stairs (Stair 5 - Third Mezzanine to First Floor)

• The stairs surveyed are located straight ahead at the top of the stairs (stair 5 - second mezzanine to third mezzanine).
• The third mezzanine to first floor can be accessed by these stairs.
• There are 18 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Stair 5 - First Floor to Second Floor). Skip to the next section.

Stairs (Stair 5 - First Floor to Second Floor)

• The stairs surveyed are located to the right at the top of the stairs (stair 5 - third mezzanine to first floor).
• The first floor to second floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Lift (Stair 5 - Platform Lift - Access to Crown Restaurant). Skip to the next section.

Lift (Stair 5 - Platform Lift - Access to Crown Restaurant)

• The lift surveyed is located to the right as you exit the main lift (stair 5) on the first floor.
• This lift is a platform lift.
• The distance from the main lift (stair 5) is 8m.
• The most accessible route to the lift has a lift, a steep ramp or slope and a platform lift.
• The upper and lower level of floor 1 (marked as 0 and 1 in this lift) are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 101cm (width) x 149cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were low at the time of the survey.

You are on Stairs (Stair 5 - Access to Crown Restaurant). Skip to the next section.

Stairs (Stair 5 - Access to Crown Restaurant)

• The stairs surveyed are located to the right at the top of the stairs (stair 5 - third mezzanine to first floor).
• The first floor and Crown Restaurant mezzanine floor can be accessed by these stairs.
• There are 6 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Lift (Lift 2A - Access to Council Chamber and Public Gallery). Skip to the next section.

Lift (Lift 2A - Access to Council Chamber and Public Gallery)

• The lift surveyed is located straight ahead through Sessions Hall and to the right as you enter from the main entrance.
• The distance from the main entrance is 52m.
• The most accessible route to the lift has automatic doors, narrow walkways and a slight ramp or slope.
• Floors G, 1, M and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 77cm.
• The internal dimensions of the lift are 117cm (width) x 103cm (depth).
• The internal lift control buttons have a medium visual contrast and tactile markings.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a separate door to exit, an audible announcer and a visual floor indicator.
• Lighting levels were even at the time of the survey.

You are on Stairs (Council Chamber). Skip to the next section.

Stairs (Council Chamber)

• The stairs surveyed are located to the rear right of the building, in the foyer outside the members desk reception and council chamber.
• The ground floor and first floor can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Stairs (Council Chamber Mezzanine - Next to Lift 2A). Skip to the next section.

Stairs (Council Chamber Mezzanine - Next to Lift 2A)

• The stairs surveyed are located to the rear right of the building, next to the landing outside the council chamber.
• Floors 1, M and 2 can be accessed by these stairs.
• There are 8 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• Lighting levels vary due to the use of large glazed walls.
• Due to the high amount of natural light in this area, lighting levels may vary depending on the time of day and weather conditions.

You are on Room (Council Chamber). Skip to the next section.

Room (Council Chamber)

• The room is located through the doors and across the landing at the top of the council chamber stairs as you exit lift 2A on the first floor.
• The distance from the lift (2A) is 22m.
• The most accessible route to the room has a lift, a slight ramp or slope, doors permanently held open, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The door opens towards you.
• The width of the opening is 71cm.
• There is step-free level access throughout the majority of areas.
• The following areas have stepped access: the rear of the chamber (where committee members sit), and the lower tier of seats. These are all accessed via one clearly marked step, 20cm high with no handrails.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and riser recliner chairs.
• Furniture available in the room includes: desks.
• All tables and some seating is fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Announcements are audible, in person and visual.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The rear of the council chamber can be accessed via a separate entrance door (opens towards you to a width of 85cm), located to the right as you exit lift 2A on the first floor. This involves a short but steep ramp with no handrails and a width of 104cm.
  This route bypasses the step within the council chamber.

You are on Room (Council Chamber - Public Gallery). Skip to the next section.

Room (Council Chamber - Public Gallery)

• The room is located to the right as you exit lift 2A on the second floor.
• The distance from the lift (2A) is 15m.
• The most accessible route to the room has a lift, a slight ramp or slope, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 85cm.
• The following areas have stepped access: all of the seating, except for the designated space for a wheelchair user immediately behind the entrance door.
  The seating is accessed via a single clearly marked step, 20cm high with no handrails.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• The seating is fixed.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Entrance (Crown Restaurant). Skip to the next section.

Entrance (Crown Restaurant)

• This entrance is located to the right and straight ahead across the Sessions Hall stairs landing as you exit lift 2A on the mezzanine floor.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is a single automatic door at this entrance.
• The door opens towards you.
• The width of the opening is 82cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Crown Restaurant). Skip to the next section.

Eating and Drinking (Crown Restaurant)

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• Location and Service View
  • The Crown Restaurant is located at the front right of the building, to the right and straight ahead across the Sessions Hall stairs landing as you exit lift 2A on the mezzanine floor.
  • The most accessible route has a lift, a platform lift, a slight ramp or slope, automatic doors and narrow walkways.
  • This area has a counter where food and drink can be ordered, buffet counters, self service counters, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted, available on a board, online and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left as you enter the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has windows, glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The height of the tray rail is 87cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: long tables and height adjustable tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • All tables are height adjustable.
    There is an alternative route to the restaurant, which involves taking the stair 5 platform lift from the ground floor to the second mezzanine, then the stair 5 main lift to the first floor, and then the stair 5 platform lift (access to Crown Restaurant).
    After exiting the final lift, there is a 116cm-wide opening with no doors into the restaurant.
    This route however, is less accessible as there is a steep ramp between the main lift and the final platform lift on the first floor.

You are on Room (Wantsum Room). Skip to the next section.

Room (Wantsum Room)

• The room is located diagonally to the right across the landing at the top of the council chamber stairs as you exit lift 2A on the first floor.
• The distance from the lift (2A) is 25m.
• The most accessible route to the room has a lift, a slight ramp or slope, doors permanently held open, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 89cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring consists of deep pile carpet.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs with armrests, chairs without armrests and riser recliner chairs.
• Furniture available in the room includes: tables and desks.
• Some tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Room (Darent Room - Committee Room A). Skip to the next section.

Room (Darent Room - Committee Room A)

• The room is located through the doors and to the right as you exit lift 2A on the mezzanine floor.
• The distance from the lift (2A) is 12m.
• The most accessible route to the room has a lift, a slight ramp or slope and automatic doors.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request .
• The door opens towards you.
• The width of the opening is 66cm.
• There is an alternative entrance located off the first floor landing at the council chamber stairs. This has 7 unmarked steps with no handrails, which are 16cm high and 30cm deep.
  There is deep pile carpet on the steps. The door at this entrance is single, manual and opens towards you to a width of 83cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is patterned.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and long tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• Additional facilities/services include: a television with subtitles and a water dispenser.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were low at the time of the survey.
• Lighting levels are adjustable.

You are on Room (Medway Suite). Skip to the next section.

Room (Medway Suite)

• The room is located to the rear right of the building, through the door and to the left as you exit lift 2A on the mezzanine floor.
• The distance from Lift 2A is 11m.
• The most accessible route to the room has a lift, a slight ramp or slope, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 120cm.
• There is a single automatic door with a high visual contrast.
• The door opens towards you.
• The width of the opening is 84cm.
• There is a push pad or push button to exit at a height of 119cm.
• The key fob/card reader automatically operates the automatic door into the room.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles and a water dispenser.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.

You are on Stairs (Rear of Sessions Hall). Skip to the next section.

Stairs (Rear of Sessions Hall)

• The stairs surveyed are located in the centre-right of the building, to the rear of Sessions Hall.
• Floors G, M and 1 can be accessed by these stairs.
• There are 17 steps between floors.
• The steps have some clear markings and have a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Room (Stour Room). Skip to the next section.

Room (Stour Room)

• The room is located to the right of the building, on the mezzanine floor off the stairs (rear of Sessions Hall).
• The distance from the main entrance is 65m.
• The most accessible route to the room has a slight ramp or slope, steps, automatic doors and narrow walkways.
• There is Braille, tactile and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 78cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a water dispenser.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The Bewl Room and the Eden Room in this area have very similar specifications.

You are on Lift (Front Left - by General Offices). Skip to the next section.

Lift (Front Left - by General Offices)

• The lift surveyed is located in the front left of the building, to the left as you pass the members reception desk when approaching from Sessions Hall.
• The distance from the main entrance is 106m.
• The most accessible route to the lift has a slight ramp or slope, doors permanently held open, manual doors, narrow walkways and automatic doors.
• Floors LB (maintenance staff only), B, G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 90cm (width) x 80cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator, a hearing assistance alarm system and an audible announcer.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Front Left of Building - by General Offices). Skip to the next section.

Stairs (Front Left of Building - by General Offices)

• The stairs surveyed are located to the left of the building, through the corridor immediately to the left as you enter through the main entrance.
• Floors B, G, 1 and 2 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the left going up.
• The handrail is not easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.
• Due to the high amount of natural light in the area, lighting levels may vary depending on the time of day and weather conditions.

You are on Lift (Rear Left - by Political Offices). Skip to the next section.

Lift (Rear Left - by Political Offices)

• The lift surveyed is located in the rear left of the building, to the left as you pass the members reception desk when approaching from Sessions Hall.
• The distance from the main entrance is 79m.
• The most accessible route to the lift has automatic doors, narrow walkways, a slight ramp or slope and manual doors.
• The most accessible route to the lift has automatic doors, manual doors, narrow walkways and a slight ramp or slope.
• Floors B (maintenance staff only), G, 1 and 2 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 79cm.
• The internal dimensions of the lift are 86cm (width) x 86cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer, a mirror to aid reversing and a visual floor indicator.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• This lift has an irregular shape, meaning it may be difficult for a wheelchair user to fit inside.

You are on Stairs (Rear Left of Building - by Political Offices). Skip to the next section.

Stairs (Rear Left of Building - by Political Offices)

• The stairs surveyed are located to the rear left of the building, through the corridor immediately to the left as you enter through the main entrance, just before you reach the political offices.
• Floors B, G and 1 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the right going up.
• The handrail is not easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the use of large glazed walls.
• Due to the high amount of natural light in the area, lighting levels may vary depending on the time of day and weather conditions.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right and then immediately to the left as you exit the main lift (by stair 5) on the first floor.
  • The distance from the main lift (by stair 5) is 5m.
  • The most accessible route to the toilet has a steep ramp or slope, a platform lift and a lift.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards automatically and has a high visual contrast.
  • The width of the door opening is 83cm.
  • The door has a sliding bolt lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 245cm (width) x 240cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 166cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 110cm from the floor.
  • There are paper towels for drying hands.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a low visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The push pad to operate the automatic door is 95cm high to enter and exit. The paper towels are placed on top of the toilet cistern. This is 102cm high.