You are on Getting Here. Skip to the next section.

Getting Here

• The venue is approximately 0.3 miles from the A2 Watling Street via Brewers Road.
• There are Blue Badge bays and standard parking available at the venue.
• There is not a bus stop within 150 metres of the venue.
• The nearest bus stop is 320 metres away on Brewers Road with direct links to Lower Higham, Gravesend and Northfleet.
• For more information on Brian Jones Coaches please click here (opens new tab).
• The nearest Railway Station is Cuxton.
• The nearest station is Cuxton approximately 4.4 miles away with direct links to Strood, Maidstone Barracks, Maidstone West and Paddock Wood.
• For more information on Southeastern Railway please click here (opens new tab).
• For more information on National Rail Enquiries please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include tri wheel walkers and mobility scooter.
• To obtain mobility aids please contact the visitor centre reception.
• Before hiring a Tramper mobility scooter for the first time, you will need to complete a practical induction session. To pre-book your training session call 03000 414 747.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own parking facilities.
• The car park is located in front of the visitor centre building.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park does not have a barrier control system.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• There is/are 10+ designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 470cm (7ft 7in x 15ft 5in).
• There is a 120cm hatched zone around the Blue Badge parking bay(s).
• The dimensions of other designated Blue Badge parking bay(s) vary in size.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There are parking charges for the car park.
• Parking is not free for visitors of the venue.
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment signs are located at the payment machines in the car park.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located throughout the car park and close to the Blue Badge parking bays.
• There is a payment machine at a convenient height for wheelchair users.
• There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is tarmac and concrete tiles.
• There is not a road to cross between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the main entrance.
• There is not a/are not clearly marked drop-off point(s).

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is stone/concrete tiles.
• There is a/are fixed bollard(s) on the approach.
• The minimum width between the bollards/wall is 147cm.
• The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
• There is a ramp/slope on the approach.
• The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
• There is a level landing at the top of the ramp/slope.
• The ramp/slope does bypass the step(s).
• There is a/are step(s) on the approach.
• There is/are 5 clearly marked step(s), with handrails on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The step(s) has/have tactile paving at the top and bottom.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 15:00.
• Tuesday 10:00 - 15:00.
• Wednesday 10:00 - 15:00.
• Thursday 10:00 - 15:00.
• Friday 10:00 - 15:00.
• Saturday 09:00 - 16:00.
• Sunday 09:00 - 16:00.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is not clearly signed.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) automatically (towards you).
• The main automatic door(s) is/are push pad or push button activated.
• The push pad or push button is 80cm from floor level.
• The door(s) is/are double width.
• The width of the door opening is 215cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Entrance (Chestnut Room Entrance). Skip to the next section.

Entrance (Chestnut Room Entrance)

• This information is for the entrance located at the left hand side of the building.
• The entrance area/door is clearly signed.
• This entrance sign says 'Chestnut Room Entrance'.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• There is not a bell/buzzer.
• There is not an intercom.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are light.
• The width of the door opening is 106cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception. Skip to the next section.

Reception

• The reception point is located on the left through the main entrance doors.
• The reception point is approximately 2m (2yd 7in) from the main entrance.
• The reception area/desk is clearly visible from the entrance.
• There is step-free access to the reception point.
• There is a clear unobstructed route to the reception point.
• There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
• The reception counter is not placed in front of a background which is patterned.
• The lighting levels at the reception point are good.
• The height of the reception counter is low (76cm or lower).
• There is sufficient space to write or sign documents on the counter.
• The counter is staffed.
• Clipboards can be provided to anyone who is unable to use the desk.
• There is not a hearing assistance system at the reception point.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• The type of flooring in the reception area is wood.
• There is not a waiting area close to the reception point.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free access throughout the building via lift(s).
• There are not doors in corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is wood.
• There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
• Handrails with a rounded or oval profile are not provided in corridors/walkways.
• There is high visual contrast between the walls and floor in the majority of corridors/walkways.
• There is bench seating at regular intervals.
• The lighting levels are varied.
• Access to other floors/levels is via stairs and lift.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is not consistent throughout the building.
• Dementia friendly signage is not provided.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• This venue does play background music in public areas.
• Music is played in the Chestnut Room on the first floor when it is hired out for parties.
• There is a hearing assistance system in the public areas of the building.
• The system is a fixed loop.
• The hearing assistance system is located in the Chestnut Room on the first floor.
• The hearing assistance system is available only on request.
• The hearing assistance system was not tested at the time of the survey.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located towards the rear of the visitor centre.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the Chestnut Room Entrance.
• The distance between the floor and the lowest table is 67cm (2ft 2in).
• The distance between the floor and the highest table is 75cm (2ft 6in).
• The standard height for tables is 67cm.
• There is not ample room for a wheelchair user to manoeuvre.
• Takeaway cups are available.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are not clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located beyond the visitor centre reception, opposite the café counter.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 18m (19yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• There is a high colour contrast between the external lift controls and the control plate.
• There is a medium colour contrast between the external lift control plate and the wall.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 92cm x 130cm (3ft x 4ft 3in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located at the rear of the visitor centre.
• The stairs are approximately 2m from the Chestnut Room Entrance.
• The stairs are clearly visible from the entrance.
• The floors which are accessible by stairs are G, 1.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.

You are on Room(s) (The Chestnut Room). Skip to the next section.

Room(s) (The Chestnut Room)

• The room surveyed was The Chestnut Room.
• The Chestnut Room is located on the first floor of the visitor centre.
• There is wayfinding signage on the route to the room(s).
• Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is a high colour contrast between the external door and wall.
• There is a high colour contrast between the internal door and wall.
• There is step-free access into the room(s).
• The door(s) open(s) towards you (pull).
• The door(s) is/are double (with one leaf locked).
• The door opening width(s) is/are 75cm+ for the room(s).
• The door may be difficult for some to open.
• Light switches are not between 75cm and 120cm (4ft) from floor level.
• There is a hearing assistance system for the room(s) available on request.
• The hearing assistance system was not tested at the time of the survey.
• This room has a projector screen and a whiteboard.
• There is not a visual fire alarm beacon in the room(s).
• There is not fixed furniture within the room(s).
• The clear floor space beneath tables in the room(s) is 73cm.
• There is sufficient space for a wheelchair user to turn within the room.
• A height adjustable table/bench is not available.
• There are no chairs with armrests on both sides within the room(s).
• The type of flooring in the room(s) is wood.
• There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
• Floor coverings in the room(s) are even with no trip hazards.
• There is a high colour contrast between the walls and floor.
• The lighting levels are moderate to good.

You are on Outdoor Facilities. Skip to the next section.

Outdoor Facilities

• The following outdoor facilities are available: a playground with play equipment.
• The routes to the outdoor facilities for the students are at least 150cm wide.
• Routes to the outdoor facilities are uneven due to the natural landscape.
• Visitors access the outdoor facilities via pathways leading from the Visitor Centre.
• Surfaces for the facilities include: grass, rubber tarmac, wood bark and concrete or tarmac.
• There are fenced areas.
• The entrance to the fenced area is over 100cm wide.
• The gate is easy to open but does not have a high visual contrast with the fence.
• The landscape has a variety of accessible levels.
• There is a route around the play equipment which is firm and even, and is at least 150cm wide.
• The play equipment is in easy reach for seated and standing users, and users of different heights.
• The following play experiences are available: swinging, sliding, rotating, climbing, balancing, crawling and viewing.

You are on Changing Places. Skip to the next section.

Changing Places

Collapse all Expand all

• Location and Access View
  • The facility is located on the far side of the car park in a separate block.
  • The facility is approximately 100m (109yd 1ft) from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from visitor centre reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 110cm (3ft 7in).
  • The dimensions of the facility are 420cm x 300cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 230cm (7ft 7in).
  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet there are vertical grab rails on both sides.
  • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
  • There is a high colour contrast between the wall-mounted grab rails to the right of the toilet and wall.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 49cm.
  • The toilet has a cistern.
  • There is a high colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 186cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 120cm and 140cm when mounted.
  • There is no seat for the shower.
  • There is not a vertical grab rail for the shower.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • There is a low colour contrast between the wash basin grab rail(s) and wall.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 116cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 93cm.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 120cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is a shelf next to the toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 85cm.
  • The shelf is located where it is reachable.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 160cm and 172cm from the floor.
  • There is not a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left of the Chestnut Room entrance.
  • This accessible toilet is approximately 25m (27yd 1ft) from the Chestnut Room entrance.
  • There is step-free access to the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 106cm (3ft 6in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 157cm x 240cm (5ft 2in x 7ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by a nappy/incontinence bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a mirror.
  • There is not a shelf next to the toilet.
  • The toilet has a lid.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 122cm (4ft).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 68cm (2ft 3in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
• Colour Contrast and Lighting View
  • There is a medium colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the toilet seat and the pan.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 93cm (3ft 1in).

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) for public use.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located in the Chestnut Room on the first floor.
  • This accessible toilet is approximately 20m (21yd 2ft) from the lift.
  • There is step-free access to the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 187cm x 220cm (6ft 2in x 7ft 3in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has not got a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 100cm and 182cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a mirror.
  • There is a shelf next to the toilet.
  • The shelf is at a height of 95cm.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 70cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is push.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 84cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a low colour contrast between the toilet seat and the pan.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 80cm (2ft 7in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located to the left of the Chestnut Room entrance.
• The female toilet(s) is/are approximately 20m (21yd 2ft) from the Chestnut Room entrance.
• There is step-free access into the female toilet(s).
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is available.
• There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
• There is not a lowered wash basin.
• The wash basin(s) tap type is push.
• There is a flashing fire alarm beacon within the toilets.
• Lighting levels are low to moderate.
• There is a/are similar standard toilet(s) available.
• The male toilet facilities that were surveyed are located to the left of the Chestnut Room Entrance.
• The male toilet(s) is/are approximately 16m (17yd 1ft) from the Chestnut Room Entrance.
• There is step-free access into the male toilet(s).
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a lowered urinal.
• The height of the lowered urinal is 48cm.
• There are no vertical wall-mounted grab rails at the lowered urinal.
• The lowered urinal does contrast visually with the wall.
• There is sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
• An ambulant toilet with wall-mounted grab rails is not available.
• There is not a lowered wash basin.
• The wash basin(s) tap type is push.
• There is a flashing fire alarm beacon within the toilets.
• Lighting levels are good.
• There is a/are similar standard toilet(s) available.