Access Guide
Overview
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About
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- This is a library with multiple services available.
- Services available in the venue include: a library, community room, ceremony room and registration room.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Central Avenue Short Stay Car Park.
- View information on Central Avenue Short Stay Car Park (opens new tab) .
- The nearest train station is Sittingbourne Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- Additional equipment which can be borrowed or hired includes: A Trolley.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness training.
Parking (Central Avenue Short Stay Car Park)
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Central Avenue.
- The name of the car park is Central Avenue Short Stay Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 85cm.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the right from the library entrance.
- The distance from the library entrance is 9m.
- There is step-free level access to reception.
- The height of the reception desk is 94cm.
- There is a lowered section at the desk.
- The height of the lowered section is 73cm.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
Getting Around
- There is step-free level access throughout all areas.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Lighting levels vary due to the size of the space.
Library
- There is step-free level access throughout the library.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in the library includes: tables, coffee tables, desks and height adjustable desks.
- Some tables are fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 103cm to 138cm from the floor.
- The touchscreen has the following accessibility aids: screen shrink and large text.
- When made accessible the height of the touchscreen display ranges from 103cm to 118cm from the floor.
- This library is able to provide material in the following formats: Braille, large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: large key keyboards, high visibility/contrast keyboards, a trackball mouse, adjustable foot rests, handheld magnifiers and coloured overlays.
- Children's books are available in braille.
Room (The Community Room)
- The room is located to the right from the library entrance.
- The distance from library entrance is 17m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Ceremony Room)
- The room is located to the right from the library entrance via the Community Room.
- The distance from the library entrance is 20m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Seating Area (Registration Service Waiting Area)
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Location and Access
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- The Registration Service Waiting Area is located to the left from the library entrance.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: armchairs and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Registration Room)
- The room is located to the left from the library entrance.
- The distance from the library entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Entrance (Courtyard)
- This entrance is located ahead from the library entrance.
- The entrance area is not clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 128cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free access via ramp as you enter.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
Outdoor Spaces (Courtyard)
- The following is available in this area: Courtyard.
- Outdoor areas consist of paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
