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Sturry Library

Chafy Crescent, Sturry, Canterbury, Kent, CT2 0BA

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Access Guide

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Getting Here

Getting Help and Assistance

  • Sturry Library please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request, different languages on request and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include walking frames.
  • To obtain mobility aids please contact ask any member of staff.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles and block paving.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a slope with a very easy incline.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the library.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception

  • Reception View
    • The reception point is located immediately to the right as you enter.
    • The reception point is approximately 1m (3ft 3in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing system.
    • The hearing assistance system was not tested at the time of the survey.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • There are 2 identical reception desks located at this point.

Library

  • Library Access and Circulation View
    • The library is located straight ahead as you enter.
    • The library is 1m from the main entrance.
    • There is step-free access into the library.
    • The type of flooring in the library is carpet and laminate.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are no potential trip hazards within the room.
  • Library Services View
    • This library does not have a regular supply of books in Braille.
    • This library does have a regular supply of books in large print.
    • This library does have a regular supply of books in audio format.
    • There is an ordering service.
    • There is step-free access within the library.
    • There are reading/study desks available.
    • The majority of the reading/study desk(s) are 70cm in height.
    • There is a height adjustable desk available.
    • There is a mixture of seating with and without armrests.
    • A member of staff is available to provide assistance.
  • Computer Area View
    • The library does have a computer area.
    • The computer area is located at the centre of the library.
    • There is step-free access to the computer area.
    • The majority of the computer desk(s) are 65cm in height.
    • There is a height adjustable desk in this area.
    • The library does have computers with accessible software.
    • Accessible software includes Zoomtext and sound-screen colours.
    • Auxiliary aids are available for computer users.
    • A height adjustable chair, large rollerball mouse, large text keyboard and height adjustable table is / are available.
    • There is a mixture of seating with and without armrests in the computer area.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) for public use.