Access Guide
Overview
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About
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- This is a day centre.
- Facilities available in the venue include: a social room, art room, dining room, first aid room, kitchen, conservatory, toilets and changing place.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Chestfield and Swalecliffe Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in any of the following rooms - snug, social room, first aid room.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print, Makaton (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: disability awareness training.
Parking
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Car Park
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- The car park is located at the end of Longfield Close.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is signposted and has markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 270cm (width) x 490cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 15m from the main entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is a bell at a height of 140cm.
- There is a key pad at a height of 118cm.
- There are double automatic doors at this entrance.
- The door opens towards you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 103cm.
- There is step-free level access as you enter.
Reception
- The reception is located to the right from the main entrance.
- The distance from the main entrance is 1m.
- There is step-free level access to reception.
- The height of the reception desk is 86cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors and narrow walkways.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and armchairs.
- Lighting levels vary due to the size of the space.
Room (Social Room)
- The room is located to the right from the main entrance.
- The distance from the main entrance is 12m.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 156cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Art Room)
- The room is located to the right from the main entrance.
- The distance from the main entrance is 14m.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 74cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- There is an alternative entrance from the Conservatory.
The width of the door is 76cm and there is a slight ramp in front of the entrance.
Room (The Snug)
- The room is located at the rear the building off the Conservatory.
- The distance from the main entrance is 17m.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is stepped access into the room.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 6cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a single manual door with a low visual contrast.
- The door opens by sliding.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and sofas.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Room (First Aid Room)
- The room is located to the right from the main entrance.
- The distance from the main entrance is 5m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Conservatory)
- The room is located ahead from the main entrance.
- The distance from the main entrance is 5m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free access via a very easy slope into the room.
- There is a small lip at the threshold.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 79cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: tables and coffee tables.
- Some tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a play area.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Room (Admin Office)
- The room is located to the left from the main entrance.
- The distance from the main entrance is 6m.
- The most accessible route to the room has step-free level access and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Dining Room
- The dining room is located to the left from the main entrance.
- There is step-free level access into the dining room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 156cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
Kitchen
- The kitchen is located to the left from the main entrance off the Dining Room.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 75cm.
- There is an alternative door to access the kitchen.
The width of the door is 75cm. - There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 91cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
- There is a height adjustable counter.
The height of the service counter is 88cm.
Area (Garage)
- The garage is located in the garden.
- There is no signage on or near the door.
- There is step-free level access into this area.
- Facilities available in this area include: gardening and a toilet.
- There is step-free level access throughout the area.
- Access throughout the area may include narrow openings.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Toilet Facilities (Garage)
- The shared standard toilet facilities were surveyed.
- The toilet is located in the garage.
- The most accessible route has step-free level access.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 70cm.
- Internally the door has a high visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.
- Lighting levels were even at the time of the survey.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right from the main entrance off the main corridor.
- The toilet with adaptations has a transfer space on both sides.
- Ambulant toilet facilities are located in the male and female standard toilets.
- The male and female step-free toilet facilities are located to the right from the main entrance off the main corridor.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located to the right from the main entrance off the main corridor.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located within the Changing Place.
Changing Places (Transfer Both Sides)
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Location and Access
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- The Changing Places facility surveyed is located to the right from the main entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the main entrance is 11m.
- The most accessible route to the Changing Places facility has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 98cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 500cm (width) x 307cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The transfer space on the right as you face the toilet is 200cm.
- The transfer space on the left as you face the toilet is 240cm.
- There is a push button flush on top of the cistern.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 80cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 190cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There is a grab rail for the shower.
- The shower grab rail has a high visual contrast.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 99cm from the floor.
- A wide paper roll dispenser is available.
- The height of the wide paper roll dispenser is 120cm.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 104cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Entrance (Garden from the Conservatory)
- This entrance is located at the rear of the building off the Conservatory.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open away from you.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free access via ramp as you enter.
- The ramp gradient varies between slight and steep.
- The ramp is over 150cm wide with handrails on both sides.
- There is another door to access the garden from the Conservatory.
The width of the door is 73cm and there is a short steep ramp beyond the entrance without handrails.
Entrance (Garden from Art Room)
- This entrance is located at the rear of the Art Room.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 108cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free access via ramp as you enter.
- The ramp gradient varies between slight and steep.
- The ramp is between 75cm and 150cm wide with a handrail on the left going down.
Outdoor Spaces (Garden)
- The following is available in this area: gardens.
- Outdoor areas consist of concrete or tarmac, grass, compact earth and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- There are some seats situated along the paths for people to rest.
