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Swalecliffe Day Opportunities Centre

Longfield Close, Swalecliffe, Whitstable, Kent, CT5 2SP

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Access Guide

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Overview

  • About View
    • This is a day centre.
    • Facilities available in the venue include: a social room, art room, dining room, first aid room, kitchen, conservatory, toilets and changing place.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include manual doors and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in any of the following rooms - snug, social room, first aid room.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print, Makaton (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: disability awareness training.

Parking

  • Car Park View
    • The car park is located at the end of Longfield Close.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is signposted and has markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 270cm (width) x 490cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 15m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • On-street Parking View
    • On-street standard parking is available.

Entrance (Main Entrance)

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There is a bell at a height of 140cm.
  • There is a key pad at a height of 118cm.
  • There are double automatic doors at this entrance.
  • The door opens towards you.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 103cm.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right from the main entrance.
  • The distance from the main entrance is 1m.
  • There is step-free level access to reception.
  • The height of the reception desk is 86cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests and armchairs.
  • Lighting levels vary due to the size of the space.

Room (Social Room)

  • The room is located to the right from the main entrance.
  • The distance from the main entrance is 12m.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 156cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Art Room)

  • The room is located to the right from the main entrance.
  • The distance from the main entrance is 14m.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in the room includes: tables.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles and a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • There is an alternative entrance from the Conservatory.
    The width of the door is 76cm and there is a slight ramp in front of the entrance.

Room (The Snug)

  • The room is located at the rear the building off the Conservatory.
  • The distance from the main entrance is 17m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is no signage on or near the door.
  • There is stepped access into the room.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 6cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There is a single manual door with a low visual contrast.
  • The door opens by sliding.
  • The width of the opening is 84cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and sofas.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Room (First Aid Room)

  • The room is located to the right from the main entrance.
  • The distance from the main entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Conservatory)

  • The room is located ahead from the main entrance.
  • The distance from the main entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free access via a very easy slope into the room.
  • There is a small lip at the threshold.
  • There are double manual doors with a low visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 79cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a low visual contrast.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: tables and coffee tables.
  • Some tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles and a play area.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Room (Admin Office)

  • The room is located to the left from the main entrance.
  • The distance from the main entrance is 6m.
  • The most accessible route to the room has step-free level access and narrow walkways.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 75cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Dining Room

  • The dining room is located to the left from the main entrance.
  • There is step-free level access into the dining room.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 156cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.

Kitchen

  • The kitchen is located to the left from the main entrance off the Dining Room.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 75cm.
  • There is an alternative door to access the kitchen.
    The width of the door is 75cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 91cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 91cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever tap.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Lighting levels were even at the time of the survey.
  • There is a height adjustable counter.
    The height of the service counter is 88cm.

Area (Garage)

  • The garage is located in the garden.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • Facilities available in this area include: gardening and a toilet.
  • There is step-free level access throughout the area.
  • Access throughout the area may include narrow openings.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Toilet Facilities (Garage)

  • The shared standard toilet facilities were surveyed.
  • The toilet is located in the garage.
  • The most accessible route has step-free level access.
  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 70cm.
  • Internally the door has a high visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin and a wall mounted towel dispenser available.
  • The wash basin has a lever mixer tap.
  • Lighting levels were even at the time of the survey.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the right from the main entrance off the main corridor.
    • The toilet with adaptations has a transfer space on both sides.
    • Ambulant toilet facilities are located in the male and female standard toilets.
    • The male and female step-free toilet facilities are located to the right from the main entrance off the main corridor.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located to the right from the main entrance off the main corridor.
  • Washroom and Shower Facilities View
    • The shower facilities which have adaptations are located within the Changing Place.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located to the right from the main entrance.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the main entrance is 11m.
    • The most accessible route to the Changing Places facility has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 98cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 500cm (width) x 307cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The transfer space on the right as you face the toilet is 200cm.
    • The transfer space on the left as you face the toilet is 240cm.
    • There is a push button flush on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a medium visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 80cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 190cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The shower grab rail has a high visual contrast.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 99cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 120cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 104cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Entrance (Garden from the Conservatory)

  • This entrance is located at the rear of the building off the Conservatory.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The doors open away from you.
  • The width of the opening is 77cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp gradient varies between slight and steep.
  • The ramp is over 150cm wide with handrails on both sides.
  • There is another door to access the garden from the Conservatory.
    The width of the door is 73cm and there is a short steep ramp beyond the entrance without handrails.

Entrance (Garden from Art Room)

  • This entrance is located at the rear of the Art Room.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 108cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp gradient varies between slight and steep.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going down.

Outdoor Spaces (Garden)

  • The following is available in this area: gardens.
  • Outdoor areas consist of concrete or tarmac, grass, compact earth and paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • There are some seats situated along the paths for people to rest.