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The Castle Hill Family Hub

Denmark Street, Folkestone, Kent, CT19 6EQ

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Access Guide

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Children's Centre

  • Services/facilities provided include; a Nursery, Creche, Midwife Clinics, Parent and Child Groups, Group Meetings, Sexual Health Advice, Baby Massage, Sensory Room and Other Group Meetings.
  • Services / facilities within the grounds include a Primary School.

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Parking

  • The venue has shared parking facilities.
  • Parking View
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 1 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
  • Paying View
    • There are no parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac and block paving.
    • There is not a road to cross between the car park and the entrance.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 28m from the main entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • Visitors must let reception know their vehicle registration, so they are aware of who is parked in the car park.

Approach (Main Entrance)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
    • There is a level landing at the top of the ramp/slope.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 10+ unmarked step(s), with handrails on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The step(s) has/have tactile paving at the top and bottom.
  • Comments View
    • The stairs are on the left after using the ramp for around 10 metres.

Outside Access (Main Entrance - First Floor)

  • Entrance View
    • This information is for the entrance located on the first floor .
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically.
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 92cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 95cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.

Reception (First Floor)

  • Reception View
    • The reception point is located on the first floor, to the right as you enter from the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm) .
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet and vinyl.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The seats do not have armrests.
    • There is sufficient space for a wheelchair user to use the waiting area.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the left as you enter from the main entrance.
  • The stairs are approximately 4m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a second lower handrail.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is a/are door(s) in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is vinyl.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • The lighting levels are varied.
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • This venue does not play background music/sound.
    • There is a hearing assistance system.
    • The system is a fixed loop.
    • There is a fixed hearing loop in the Family Room on the ground floor.

Day Room (Nursery - First Floor)

  • Access View
    • Nursery is located on the first floor, to the right after reception.
    • There is not wayfinding signage on route to the room(s).
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • At time of survey the nursery couldn't be accessed.

Standard Toilet(s) (First Floor 1)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, opposite the main entrance.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
    • There is step-free access into the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are moderate to good.

Standard Toilet(s) (First Floor 2)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, next to the lift.
    • The shared toilet(s) is/are approximately 9m (9yd 2ft) from the main entrance.
    • There is step-free access into the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is a flashing fire alarm beacon within the toilet(s).
    • Lighting levels are moderate to good.

Lift

  • The lift is located to the left as you enter from the main entrance.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 11m (12yd 1in) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is high.
  • The clear door width is 80cm.
  • The dimensions of the lift are 102cm x 145cm.
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Room(s) (Quiet Room - First Floor)

  • Access View
    • The room surveyed was Quiet Room.
    • Quiet Room is located on the first floor, in the main corridor to the left as you enter from the main entrance.
    • Signage for the room(s) is available in upper and lower case lettering, that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 45cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • There are 2 armchairs and a coffee table in the quiet room.
      The height of the coffee table is 45cm.
      This room is used as a place to relax and unwind.

Room(s) (Medical Room - First Floor)

  • Access View
    • The room surveyed was Medical Room.
    • Medical Room is located on the first floor, in the main corridor to the left as you enter from the main entrance.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • There is a visual fire alarm beacon in the room(s).
    • There is fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) ranges between 45cm and 90cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is vinyl.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • There is a consultation bed.
      The height of the bed is 88cm.
      There is a sink and worksurface.
      The height of the sink and worksurface are 90cm.
      There is a desk with a height adjustable chair.
      The height of the desk is 76cm.

Room(s) (Meeting Room 1 - First Floor)

  • Access View
    • The room surveyed was Meeting Room 1.
    • Meeting Room 1 is located on the first floor, in the corridor to the left as you enter from the main entrance.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 74cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • This room is mainly used for meetings and groups.

Room(s) (Meeting Room 2 - First Floor)

  • Access View
    • The room surveyed was Meeting Room 2.
    • Meeting Room 2 is located on the first floor, in the corridor to the left as you enter from the main entrance.
    • There is wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is not a hearing assistance system for the room(s).
    • This room has a television screen and a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 74cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • This room is mainly used for meetings and groups sessions.

Approach (Ground Floor Entrance)

  • Approach View
    • The surface of the approach is tarmac and block paving.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • The ramp/slope is permanent, has a slight gradient.
  • Comments View
    • There is a gate to access the grounds.
    • The gate is heavy, opens towards you (pull) and has an opening width of 140cm.

Outside Access (Ground Floor Entrance)

  • Entrance View
    • This information is for the entrance located on the ground floor, leading into the family area.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 84cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
    • There is not a level landing at the top of the ramp/slope.
  • Comments View
    • There is another door the same to the right that is of the same specifications.

Outside Play Area - Ground Floor

  • The outside play area is outside the ground floor entrance.
  • This play area is mainly concrete and uneven.
  • There are some slopes throughout the play area that vary from slight to steep.
  • There is limited play equipment.
  • There is bench seating towards the centre.

Area(s) (Family Area - Ground Floor)

  • The facilities/services located on the ground include; a Sensory Room, Family Room, Kitchen and Accessible Toilets..
  • There is step-free access throughout the building via lift(s).
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; storage areas.
  • The type of flooring in the open plan/communal areas is carpet and vinyl.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in the majority of areas.
  • Access to other floors/levels is via stairs and lift.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; chairs with no armrests.
  • Wayfinding signage is not provided.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is a hearing assistance system in the communal areas of the building.
  • The system is a fixed loop.
  • The family room has a fixed hearing loop.
  • The hearing assistance system is available only on request.

Room(s) (Family Room (Creche) - Ground Floor)

  • Access View
    • The room surveyed was Family Room (Creche).
    • Family Room (Creche) is located on the ground floor, to the right as you exit the lift, just before the kitchen.
    • There is not wayfinding signage on route to the room(s).
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • There is written signage for the room, in upper and lower case lettering, that is clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is high.
    • The colour contrast between the internal door and wall is high.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • There is a hearing assistance system for the room(s) and it is signed.
    • This room has a whiteboard.
    • There is a visual fire alarm beacon in the room(s).
    • There is some fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) ranges between 45cm and 90cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable table/bench is not available.
    • There are no chairs with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet and vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Floor coverings in the room(s) are even with no trip hazards.
    • The colour contrast between the walls and floor is high.
    • The lighting levels are moderate to good.
    • This room is mainly used as a creche.

Sensory Room (Ground Floor)

  • The sensory room is located on the ground floor, to the left as you exit the lift.
  • There is step free access into the sensory room.
  • The width of the door opening is 84cm.
  • The door is easy to open.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The room has several types of lighting from strobe, bubble, flashing, blinking, flickering and coloured.
    There are projectors to project images onto the wall and floors.
    The floors have a mixture of soft padded mats and bean bags over a wooden floor.
    There are some different toys available to help with touch.

Toilet with Adaptations (Ground Floor 1)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the left as you exit the lift, just after the sensory room.
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 82cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 200cm x 235cm (6ft 7in x 7ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • The transfer space is obstructed by waste bins.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 130cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is medium.
    • The contrast between the wall-mounted grab rail(s) and wall is medium.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 87cm (2ft 10in).

Toilet with Adaptations (Ground Floor 2)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located on the ground floor, to the left as you exit the lift, just after the sensory room.
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
    • There is step-free access into the accessible toilet, via lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 82cm.
    • The door does not have a horizontal grab rail.
    • The dimensions of the accessible toilet are 200cm x 235cm (6ft 7in x 7ft 9in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • The transfer space is obstructed by a baby change table.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 110cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is medium.
    • The contrast between the wall-mounted grab rail(s) and wall is medium.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 87cm (2ft 10in).