Access Guide
Children's Centre
- Services/facilities provided include; 6 bedrooms, plenty of indoor and outdoor play areas with swings and a sensory garden, jacuzzi, soft play area, sensory room, lounge with a TV, dinning, accessible toilet, standard toilet and accessible changing places.
Getting Here
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By Road
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- Located just off the A26 London Road opposite Southborough Common.
The A26 London Road is approximately 100 metres from the venue with Royal Tunbridge Wells to the south and Tonbridge to the north. - There is onsite parking available with Blue Badge parking and standard parking available.
- Located just off the A26 London Road opposite Southborough Common.
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By Bus
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- There is not a bus stop within 150 metres of the venue.
- The nearest bus stop is approximately 165 metres from the venue on the A26 London Road.
There are direct buses available to Edenbridge, Maidstone, Sevenoaks, Borough Green, Tonbridge and Royal Tunbridge Wells. - For more information on Arriva Buses Kent & Surrey please click here (opens new tab).
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By Train
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- The nearest Railway Station is High Brooms.
- High Brooms Station is approximately 1.7 miles from the venue.
There are direct services available to London Charing Cross, Hastings and Tunbridge Wells. - For more information on Southeastern Railway please click here (opens new tab).
- For more information on High Brooms Station (National Rail) please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include ceiling track hoists, wheelchairs, shower chairs and adjustable beds.
- To obtain mobility aids please contact a member of staff.
Parking
- The venue does have its own parking facilities.
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Parking
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- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 365cm x 505cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and concrete tiles.
- There is not a road to cross between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 6m from the main entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Approach (Main Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'Sunrise Children's Centre'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 80cm (2ft 7in).
- There is not an intercom.
- A key fob is required for access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 106cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 97cm.
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Ramp/Slope
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- There is a slope with a very easy incline.
Reception
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Reception
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- The reception point is located to the left from the main entrance.
- The reception point is approximately 1m (3ft 3in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section at the counter is 73cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the lowered section of the counter.
- The counter is staffed.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is a hearing assistance system at the reception point.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
- The type of flooring in the reception area is carpet.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- There are sofas only in the waiting area.
- There is sufficient space for a wheelchair user to use the waiting area.
Getting Around
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Access
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- There is step-free access throughout the building.
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in corridors/walkways is carpet.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high colour contrast between the walls and floor in all areas.
- There is a mixture of seating with and without armrests at regular intervals.
- The lighting levels are good.
- Access to other floors/levels is via lift and stairs.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
- This venue does not play background music in public areas.
- There is a hearing assistance system in the public areas of the building.
- The system is a portable loop.
- The portable system is located at reception.
Toilet with Adaptations (Ground Floor)
- There is an/are accessible toilet(s) for public use.
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Location and Access
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- This accessible toilet is located to the left from the main entrance.
- The accessible toilet surveyed is not for the sole use of disabled people.
- This accessible toilet is approximately 5m (5yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm.
- The door has a horizontal grab rail.
- The dimensions of the accessible toilet are 135cm x 213cm (4ft 5in x 6ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- The transfer space is obstructed by waste bins.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and female sanitary disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 140cm from the floor.
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf next to the toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 63cm (2ft 1in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The wash basin tap type is lever.
- There is a mixer tap.
- Taps have clear markings to indicate hot and cold settings.
- There is not a soap dispenser.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 89cm (2ft 11in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is high.
- The contrast between the internal door and wall is high.
- The contrast between the dropdown rail(s) and wall is high.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The contrast between the walls and floor is high.
- The lighting levels are good.
Room(s) (Parents Room)
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Access
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- The room surveyed was Parents Room.
- Parents Room is located to the left from the main entrance.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 65cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is a sink within the Parents Room.
The height of the sink is 90cm.
Day Room (Multipurpose Room)
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Access
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- Multipurpose Room is located to the right from the main entrance, on the left of the corridor.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- Furniture in the day room includes; chairs with no armrests.
- The clear floor space beneath tables in the room(s) is 67cm.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is vinyl.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- The Multipurpose Room can be split into three separate rooms as there are three separate doors (shown in photographs 1, 6 and 7).
All three doors are identical.
There is a projector with screen in the Multipurpose Room to show films.
Room(s) (Computer Room)
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Access
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- The room surveyed was Computer Room.
- Computer Room is located to the right from the main entrance, on the right hand side of the corridor.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in upper and lower case lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) ranges between 67cm and 75cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is available.
- There is a/are chair(s) with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- The middle desk is height adjustable (shown in photograph 3).
Kitchen (Children's)
- The kitchen is located to the right from the main entrance, on the right of the corridor.
- There is step-free access to the kitchen.
- There is a/are door(s) to access the kitchen.
- The door(s) open(s) away from you (push).
- The door(s) is/are not push pad activated.
- The door(s) is/are single width.
- The door has a closer and maybe difficult for some to open.
- The width of the door opening is 85cm.
- There is ample room for a wheelchair user to manoeuvre within the kitchen.
- There is a dual height refreshment counter.
- The dual work surface heights are 72cm and 78cm.
- There is a work surface with a clear knee recess.
- There is a height adjustable work surface.
- The type of flooring in this area is vinyl.
- Tables are not permanently fixed.
- Chairs are not permanently fixed.
- Vending machines are not available.
- Takeaway cups are not available.
- Drinking straws are not available.
- Lighting levels are good.
Sensory Room
- The sensory room is located to the right from the main entrance, on the right of the corridor.
- There is step free access into the sensory room.
- The width of the door opening is 86cm.
- The door has a closer and maybe difficult for some to open.
- The room does have an unobstructed minimum turning space of 150cm x 150cm.
- There is sensory lighting and padded seating.
There is an overhead hoist.
The lighting can be varied.
Room(s) (Soft Play Room)
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Access
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- The room surveyed was Soft Play Room.
- Soft Play Room is located to the right from the main entrance, on the right of the corridor.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) towards you (pull).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door is easy to open.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is an overhead hoist.
The floor and walls are padded.
Standard Toilet(s) (Ground Floor)
- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right from the main entrance, at the end of the corridor.
- The shared toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
- There is step-free access into the shared toilet(s).
- There is pictorial signage on or near the toilet door.
- There is not a lowered urinal.
- An ambulant toilet with wall-mounted grab rails is not available.
- There is not a lowered wash basin.
- There are no vertical wall-mounted grab rails at the lowered wash basin.
- The wash basin(s) tap type is lever.
- There is not a flashing fire alarm beacon within the toilet(s).
- Lighting levels are moderate to good.
Room(s) (The Spa)
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Access
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- The room surveyed was The Spa.
- The Spa is located to the right from the main entrance, at the end of the corridor.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is not fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There is a/are chair(s) with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are adjustable.
- There is an overhead hoist in the Spa.
There is a door to the left of the Spa that leads directly in the Spa Changing Room (shown in photograph 5).
The door is single and has an opening width of 86cm.
The door is light and opens towards you (pull).
Changing Places (Spa)
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Location and Access
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- The facility is located to the right from the main entrance, at the end of the corridor.
- The facility is approximately 22m (24yd 2in) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access into the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door is light.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The width of the door is 86cm.
- The dimensions of the facility are 440cm x 210cm .
- The ceiling height is at a minimum of 2.4m.
- There is not a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is high.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 205cm.
- The transfer space on the left as you face the toilet is 173cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is high.
- There are no vertical grab rails for the toilet.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a/an elbow pad flush.
- There is not a toilet roll holder.
- The toilet has a lid obstructing the back rest/cistern/wall.
- The toilet seat colour contrast is low.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 120cm and 140cm when mounted.
- There is no seat for the shower.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 82cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is not a soap dispenser.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 123cm.
- There is not a mirror.
- There is a/are pedal bin and female sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a coat hook.
- The height of the coat hook is 168cm from the floor.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Outside Access (The Den Entrance)
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Entrance
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- This information is for the entrance located at the front right of the building.
- The entrance area/door is clearly signed.
- This entrance sign says 'The Den'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 96cm (3ft 2in).
- There is not an intercom.
- A key fob is required for access at this entrance.
- The height of the key fob reader is 105cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 105cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
View
- There is a slope with a very easy incline.
Day Room (Library)
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Access
View
- Library is located to the left from the Den entrance.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
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Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single (with a locked extension leaf).
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is an area within this room for wheelchairs to be stored.
There is an identical door at the rear of the Library.
The Library is used as a walk through between the Main Building and The Den.
Changing Places (The Den - Ground Floor)
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Location and Access
View
- The facility is located on the ground floor, to the right from the Den entrance.
- The facility is approximately 8m (8yd 2ft) from the Den entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access into the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is heavy.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The width of the door is 86cm.
- The dimensions of the facility are 273cm x 270cm .
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is high.
-
Toilet Details
View
- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 142cm.
- The transfer space on the left as you face the toilet is 80cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is high.
- There are no vertical grab rails for the toilet.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a/an elbow pad flush.
- There is not a toilet roll holder.
- The toilet has a lid obstructing the back rest/cistern/wall.
- The toilet seat colour contrast is low.
- There is not an emergency alarm for the toilet.
-
Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers the changing bench and the toilet.
-
Shower Details
View
- There is not a shower unit with a detachable shower head.
-
Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 81cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is not a soap dispenser.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 87cm.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is not an emergency alarm for the facility.
- There is not a coat hook.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Day Room (Dining Area)
-
Access
View
- Dining Area is located to the right from the Den entrance.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- The clear floor space beneath tables in the room(s) ranges between 62cm and 70cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- The type of flooring in the room(s) is vinyl.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Day Room (Lounge - Ground Floor)
-
Access
View
- Lounge is located to the right from the Den entrance.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a television and a lounge area.
- There is not a visual fire alarm beacon in the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is an overhead hoist in this room.
Other Floors
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located ahead from the Den entrance.
- The stairs are approximately 4m from the Den entrance.
- The stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
Lift
- There is a lift for public use.
- The lift is located ahead from the Den entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m (4yd 1ft) from the Den entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The clear door width is 90cm.
- The dimensions of the lift are 100cm x 185cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
-
Comments
View
- The lift can only be accessed by using a key fob.
- The height of the fob reader is 98cm.
Day Room (Central Lounge - First Floor)
-
Access
View
- Central Lounge is located on the first floor, to the left from the lift.
- There is not wayfinding signage on route to the room(s).
- There is step-free access into the room(s).
-
Room Details
View
- There are no doors at this entrance.
- The door opening width(s) is/are 75cm+ for the room(s).
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a lounge area.
- There is not a visual fire alarm beacon in the room(s).
- Furniture in the day room includes; sofas.
- There is sufficient space for a wheelchair user to turn within the room.
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Room(s) (The Den - Bedroom 1)
-
Access
View
- The room surveyed was Bedroom 1.
- Bedroom 1 is located on the first floor, to the left from the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a television screen.
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is a height adjustable bed and overhead hoist.
Washroom (First Floor - Bath & Wheel in Shower)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower, a height adjustable bath, a wash basin and a toilet.
- There is/are 1 washroom(s) of this type in the area.
- There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located on the first floor, to the left from the lift.
- The washroom surveyed is approximately 8m from the lift.
- This washroom is shared.
- There is no additional signage on or near the washroom door.
- The washroom door(s) open(s) sliding.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 101cm.
- The dimensions of the washroom are 274cm x 487cm.
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 170cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap
- There is not a soap dispenser.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 133cm.
- There is a hand dryer.
- The height of the hand dryer is 90cm.
- Disposal facilities are available.
- The washroom has a non-slip floor.
-
Toilet Details
View
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet has a lid obstructing the back rest/cistern/wall.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 278cm.
- The lateral transfer space on the right is 170cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 76cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
-
Shower Details
View
- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 45cm (1ft 6in).
- There are wall-mounted grab rails available for the shower.
-
Bath Details
View
- There is a bath.
- The height of the side of the bath from floor level is 68cm.
- The bath is height adjustable.
- The bath tap type is lever. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is not available.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are medium.
-
Comments
View
- There is an overhead hoist.
- The wash basin is adjustable.
Room(s) (The Den - Bedroom 6)
-
Access
View
- The room surveyed was Bedroom 6.
- Bedroom 6 is located on the first floor, to the left from the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is a height adjustable bed and overhead hoist.
Room(s) (The Den - Bedroom 5)
-
Access
View
- The room surveyed was Bedroom 5.
- Bedroom 5 is located on the first floor, to the left from the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Room(s) (The Den - Bedroom 4)
-
Access
View
- The room surveyed was Bedroom 4.
- Bedroom 4 is located on the first floor, to the right from the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is vinyl.
- There is flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Room(s) (The Den - Bedroom 3)
-
Access
View
- The room surveyed was Bedroom 3.
- Bedroom 3 is located on the first floor, to the right from the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a television screen.
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is a height adjustable bed and overhead hoist.
Changing Places (Toilet and Wheel in Shower)
-
Location and Access
View
- The facility is located on the first floor, to the right from the lift.
- The facility is approximately 2m (2yd 7in) from the lift.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access into the facility.
- The facility surveyed is not for the sole use of disabled people.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens by sliding.
- The door is heavy.
- The door is locked by a twist lock.
- The door does not have a horizontal grab rail.
- The width of the door is 102cm.
- The dimensions of the facility are 490cm x 270cm .
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is high.
-
Toilet Details
View
- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 53cm.
- The transfer space on the left as you face the toilet is 86cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is high.
- There are no vertical grab rails for the toilet.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a/an elbow pad flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 75cm.
- The toilet has a lid obstructing the back rest/cistern/wall.
- The toilet seat colour contrast is low.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
-
Changing Bench and Hoist Details
View
- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 198cm (6ft 6in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
-
Shower Details
View
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 120cm and 140cm when mounted.
- A shower chair is available.
- The seat/chair is height adjustable.
- There are not horizontal and/or dropdown rails available on both sides of the shower seat.
- There is a vertical grab rail for the shower.
- The colour contrast between the vertical grab rail(s) for the shower and wall is high.
-
Other Facilities
View
- A privacy screen is not available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are not available at the wash basin.
- There is not a soap dispenser.
- Wide tear off paper roll is not available.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 90cm.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 125cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are female sanitary and pedal bin disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is a coat hook.
- The height of the coat hook is 170cm from the floor.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
Room(s) (The Den - Bedroom 2)
-
Access
View
- The room surveyed was Bedroom 2.
- Bedroom 2 is located on the first floor, opposite the lift.
- There is not wayfinding signage on route to the room(s).
- Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
- There is step-free access into the room(s).
-
Room Details
View
- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- Light switches are between 75cm and 120cm (4ft) from floor level.
- There is not a hearing assistance system for the room(s).
- This room has a television screen.
- There is not a visual fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable table/bench is not available.
- There are no chairs with armrests on both sides within the room(s).
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
- There is a height adjustable bed and overhead hoist.
Outside Play Area
- The outside play area is located at the rear of the building.
- The width of the gate opening is 98cm.
- The gate is single.
- The gate is heavy and opens towards you (pull).
- There is a small lip on the threshold of the entrance.
- There is a slight slope and different surfaces such as tarmac, grass and concrete tiles.
- There is a bench.
- The height of the table is 74cm.
- The height of the seating is 44cm.
- There are several pieces of play equipment throughout the play area for the children to use.
